Ge Profile fridge Model #PSC25MSTASS Wacky temps in Freezer for several weeks, so much so that ice will not stay frozen, so we just shut the ice maker off. Most of the other foods would stay frozen, except for the occasional thawed meat. Until today when we awoke to an 88 degree fridge with melted cheese and hot milk, freezer was at 10 degrees. Unit is only 3 years old. Any suggestions?

If it’s the arctica model, then yes it’s most likely the damper that controls airflow from freezer to fridge

first run the diagnostics on the unit from the tech sheet inside the unit,then if thermistors are bad replace these there are 2 one on the left and one on the right wall in both fridge and freezer,if good per diagnostics then replace the electronic damper door located between the fridge and freezer compartments in the upper left hand corner of the fridge behind the plastic grille as these doors break and jamb open or shut and the temps can no longer be regulated during the diagnostics tests you can hear this door operate if its operating correctly,lastly,if these fail to solve your problem,replace the main control board in the back behind a panel

You probably have a sensor issues there are two one for the freezer one for the frig. Check your freezer temp it should be at 0 degress at manufactor setting. If the temp is below -10 you freezer sensor is bad. Otherwise your frig sensor is bad. CHECK FREEZER FIRST!!!

Hi!!

The Ice Maker and the Freezer/Fridge part of the unit work separate, that's why you get the ice made but the freezer can't keep it frozen.

Most likely the condenser, located in the back of the freezer is all frozen and covered with ice pluggin up the air ducts to the fridge, preventing it from cooling.

One quick solution will be unplugging the refrigerator and allowing it to defrost on it’s own or remove the freezer's back panel and using a heat gun or hair dryer to melt the ice, this will take about 20 to 30 min..

There are various reasons this type of problem:

The temp. controls are not set properly. Set controls according to manufacturer recomendation.
The small fan in the freezer is not working,
The defros timer is not working or,
The defrost heater coil is busted.

Once the ice is melted, plug unit back in and check for unit reactions. You should be able to hear the freezer fan working. Also, you'll hear about 4 to 6 times a day the defrost heater melting the ice in the back of the freezer, if NOT, check heater coil for continuity.

Don't forget to rate this post. Good Luck.

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Your inlet tube that goes to the icemaker may be frozen. To Check: Shut off water supply to Fridge, disconnect the water line that goes to the icemaker at top back. Use a flexible item to insert in the water line connection. I used a zip tie. If the flexible item won't all the through to the ice maker, the line is frozen. Thaw out the tube from inside the freezer with a hair dryer. Re-connect everything, you now have ice . . . Solution #2: You may have to replace your "Water Inlet Valve" located at bottom right rear of Fridge. Easy to do, just follow the color codes, be sure and shut off the water.

once ice forms on the freezer coils there is no air flow. I had the same thing. I suspect your defrost cycle is compromised. Could be the bimetal switch, defrost timer or defrost heater element.

Cleaned the condenser coils which were dusty but not severely so. Checked the evaporator coils which were NOT iced. Reset the fridge to coldest setting and freezer to #5 (mid range of temperature) and waited a full 36 hours. Fridge temp is 40 F and freezer is about 0F. Not sure what is different except coldest setting on fridge. Warm weather is here but not warm enough to require AC. Temps in late afternoon in house about 77-80F. Any thoughts are appreciated because I suspect this problem is not completely resolved.

check for frost in the freezer back wall

the solenoid is bad,next time send the full model number it says it's a ge so this should help you out,for now you can get a ball of paper towels and stick it into the shout where the ice comes out to stop the warm air from getting into your freezer
https://www.youtube.com/watch?v=jpXo0svta9s

Self defrost mechanism may have an issue. If it stays on too long you will have excessive temps build up in refrig as well as freezer. There is also a defrost thermostat that is supposed to turn compressor back on when temps get too high - check that out also.