Question about Honeywell HE220A1019 Whole House Humidifier Humidifier

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Water not running through humidifier

No water is running through humidifier. No clicks at all. saddle valve screw appears diagonal to the line engraved in valve. Should I unscrew the screw to align the engraved line on valve.. I don't want force it though.

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  • Stephen Evans May 11, 2010

    the easiest thing to do is loosen the brass nut at the humidifier and see if you get any water. becareful you dont want to fully remove it, youll get soaked, this will tell you if the valve and tubing are clear? Please let me know further. Steve

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Sounds as if you feel the problem is the saddle valve. Check to see if water is available at the humidifier. Close the saddle valve, disconnect the water line at the humidifier side, then slowly turn the saddle valve back on. If you never see water, then correct the saddle valve. You can get details here: http://www.naturalhandyman.com/iip/infxtra/infsad.html#1
If you are getting water, but dont think that the unit is operating try sending 24VAC directly to the hunidifier and see if it operates, bypass the humidistat etc.

Posted on Dec 26, 2009

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Your humidifier will have either a copper or plastic tubing attached to it. This tubing is the water tubing. If you follow that line to where it "taps" into a water line (near the water heater or a water line under your house), there should be a water shut-off valve. The water shut-off valve could be any type of valve but is normally a saddle valve. You could skip the step of shutting off this valve; however, it is good practice to shut the valve off for two reasons: 1. in the event of a water leak, you will be able to easily locate the valve to shut off the water. 2. if the valve is not "excercised" from time to time, the seals will dry rot and the valve will not be capable of doing it's job when the need arises.

Here is a video showing you how to trace your water line to your saddle valve. There is additional information on the video that you might find helpful as well.

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Your Aprilaire Humidifier is designed to operate in conjunction with your furnace blower motor. Most installers wire a humidifier to operate when the furnace is calling for heat. To determine if your Aprilaire Humidifier is maintaining proper humidity, turn up the heat temperature 5 degrees above the current room temperature on your thermostat and set your humidifier control to call for humidity. The humidifier control is located on the cold air return duct. To set your humidifier control to call for humidity, turn the control dial to the off position and slowly rotate the dial until you hear a “click” on the control. You should also hear a click at the solenoid valve located on your Aprilaire unit. The humidifier control will have a click point at the current relative humidity level in your home. If the current relative humidity is 45% or the outdoor temperature is above 60F, the control will only operate the humidifier in the test mode.
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  1. No click at the solenoid valve indicates an electrical problem. Contact your heating and air conditioning dealer to further check the electrical components of your Aprilaire Humidifier.

  1. The click sound at the solenoid valve indicates there is electricity to the solenoid valve. By turning the dial of your humidifier control to a setting above the “click point” you should see water coming out of the drain line within a few minutes which would indicate your humidifier is working.

  1. If the solenoid valve makes a click sound and there is no water draining from the unit, this would indicate the flow of water is being obstructed.

1. To determine if water flow is being obstructed, turn the dial of your humidifier control to the off position. The first location you would want to check for an obstruction would be at the saddle valve located on the water line supplying water to the humidifier. When checking the saddle valve, you want to make sure it is completely open. This can be done by turning the valve all the way to the left. If anything is clogged, it can be dislodged by turning the saddle valve all the way to the right and back to the left. Once this is done, turn the humidifier control dial above the click point and you should see water coming out the drain line.


If water is still not coming out of the drain, check the orifice and in-line strainer to make sure they are not clogged. The orifice is located in the tube on the discharge side of the solenoid valve and the in-line strainer is located on the inlet side of the solenoid valve. You may clear the orifice by inserting a needle through the small opening. Clean the strainer by running it under warm water to dislodge deposits or replace. After clearing and re-installing the orifice and strainer (be sure to double wrench all water connections), turn the humidifier control dial above the click point and you should see water coming out the drain line.

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turn off the water to your house and replace the saddle valve. you should be able to ge from any hardware store

Apr 07, 2009 | Humidifiers

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1/4" flexible copper pipe. Tap into your cold water line using the included saddle valve (pierces the pipe), attach the 1/4" flexible copper pipe to the saddle valve on the cold water pipe and the solenoid valve on humidifier unit using the included compression fittings. Tada!

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