Cd/dvd rom icon for my acer aspire 4710g is not available on my computer window but on the device manager and setup screen it is availlable.,on inserting a cd into the drive it starts rotating making the sound for opening then it stops. i recently instaled e powering tools and i suspect this could have had some effect on the operation of the cd/dvd rom
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Re: no dvd/cd rom icon
From what I read, Acer Empowering software is no big deal. Some say it's fine, others say nothing worthwhile. If you aren't thrilled with it, you might consider uninstalling it and seeing if it brings your CD-rom back. If you want to keep it or uninstall of Empowering software doesn't work, uninstall the CD-rom and then let Windows rediscover and install it again.
Go into Device Manager, right click on CD-rom and choose uninstall. Close out and restart.
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Optical drives (cd/dvd) for the most part don't requires drivers in the sense other hardware does. That's why they work during boot.
sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8
during boot. Right click My Computer > Manage. Select Device Manager >
View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows
will say "New Hardware Found" and install.
BIOS by pressing F key (correct F key is noted during boot) and make sure
BIOS see's the Optical Drive.
The great thing about Optical Drives is their standardization, and you normally don't require a driver for initial setup. It is not seeing the drive or the disc is not bootable. Or, both. You need to make sure it has power. Then check BIOS by pressing an F key noted during boot (F2). The drive must be listed or this is your point of failure. You may have to physically reseat the drive. Next make the CD\DVD first boot and try again. Check disc on a different PC to insure it is bootable. ---------------------------------------------------------------------------------------------Setup from Windows -
Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install.
Click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cddigital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
I'm guessing you may have locked the DVD region. If you right-click on the device in Device Manager and click the Region tab, does it say 0 changes available? Acer won't fix this, and claim you have to replace the drive. Can't find a firmware flash for this drive online, will post back here if successful!
You may want to go to the device manager by right clicking on My Computer and selecting properties. Then select the hardware tab. The device manager will list the categories of the installed hardware. Click on the DVD\C-ROM drives tab and see if it is listed. If it is, then you can uninstall it and then let windows reinstall the drive. If it is not, you may want to try to boot from a windows install CD. If it boots from a CD then most likely it is a driver issue and you may need to reinstall windows. If it will not boot from a CD then the drive may be dead. If you need more help feel free to let me know.
In the device manager, select the DVD ROM and UNINSTALL / REMOVE the device. Restart Windows . . . did this work? If not, boot into your CMOS and see if the drive is being detected by the motherboard... if yes, look further and make sure the settings for the drive are correct. Make sure that all IDE interfaces are enabled in the CMOS settings (both)