Question about HP Photosmart C6180 All-In-One InkJet Printer

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Photosmart c6180 printer status offline

Have had my photosmart c6180 for almost 2 years now. 2nd time it has done this in 2 months. for some reason the status comes up as offline and I cant print. I cant find anywhere or find anything about how to change this. have tried rebooting both computer and printer. dont know what else to do.

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  • rhisurg Sep 06, 2009

    the printer is set as the default printer. also have looked through all the menus and the only option i have is use printer offline, then it changes the status to offline - offline, which does not help haha. i have looked everywhere and searched the HP support site and I cant find an answer to it anywhere.

  • rhisurg Sep 06, 2009

    I am connected via wireless network. am running windows vista.

  • Michael Canavatchel May 11, 2010

    Please explain how you are connected to the printer, USB? Network cable? Wireless? Which Operating System are you using Windows XP? Vista? If you are using Windows XP, open the Control Panel and select "Printers and Faxes" Right-click your printer and under the Printer file menu (top left), make sure that "Set as default Printer" is checked, and that "Use Printer Offline" is NOT checked.

  • red0723 May 11, 2010

    Hi, I am not sure I can tell you the answer to this, but I've had sumilar problems like this and it has not been set to the default printer. Also on the menu of a lot of printers there is an area on the menu that the user can set the position to online or offline. HAve you walked through the menu options to see if ther is an online/offline selection? Is it set to the defalut printer?

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  • 11 Answers

IF you have more than one printer set up on your system take all the others off except this one if you are able to without disrupting your home printing flow for others.

Another suggestion would be to download the newest drivers if you have not already; I found the site below with the drivers for this printer at:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&product=1153494&

Hope this helps.

Posted on Sep 06, 2009

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1 Answer

0xc18a001


First unplug the printer, remove the ink cartridges, then re-install the new printer cartridge

If this did not work then follow the alternate steps and fix it .

Resetting HP Photo smart C6180
1 . Press * and # at the same time

2 . Press 1, 2, 3 and "support R0632M" should display

3 . Press > and "information menu" should display

4 . Press > and "configuration menu" should display

5 . Press OK and "hardware failure status" should display

6 . Press OK "failure status: clear". Press OK to clear

7 . Press CANCEL

8 . Turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.

Now you are done.
Thanks.

Oct 14, 2010 | HP Photosmart C6180 All-In-One InkJet...

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My hp g60-549dx notebook connected to hp photosmart 6380


* Hows the unit connected to the computer?(USB cale or Network cable or wireless)

Please get back to us with the above information.

:) Dr Tony

Apr 08, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Photosmart C6180 All in one printer will not start although live


Strange because I have the same issue, and I've had this printer for over 3 years but the problem just started about a month ago.
I reset the printer by: 1) Unplug power to the printer 2) Hold #6 on the keyboard 3) Plug power cord back in while holding #6 Eventually (10 seconds?) the printer will shut down. Once it does, release #6 and power up the printer again.
Warning: This reset all the configuration settings.
This works for me, but there is still an issue because I have to repeat this every time I turn off/on the printer.

Mar 03, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Print status: error - offline what does this mean? I have a PSC 2355 all-in-one


Printer status offline means that, the printer driver and the application has been installed, but the printer and it spooler services are idle

To resolve this issue:

Goto control panel, click on printers and faxes, a window will open showing you all the printers you have or have had. The current printer will have a checked mark. Highlight it and right click, you will see printer offline in the box, click it. That will turn the printer online and you can print.

Dec 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP Photosmart C6180 All-in-one Offline mode


Go to www.hp.com. let the PRINTERS section auto-detect your printer and download the drivers automatically.

Jun 27, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Can't print because of Error-offline status.


I found out that the IP address on the printer was different from the IP address that was available when the printer was first installed. After spending days trying to fix this, it was resolved in less than two minutes.
Go to the Printer Folder in the control panal and choose to Add a Printer. You will see the option to add the new printer ( wireless). Chose to install, and it will install the printer under the new IP address. It worked instantaneoulsy.

You also need to make sure the IP address is inputted into the printer ( check your guide for how to input the IP address)

What I dont know how to do is to keep the IP address static. Afger, it is not practical to do this each time it changes. If only the last digit changes, it may be as easy as switching to the printer available under the current IP address.

Cheers,

DeniseA

Jan 10, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

HP Photosmart C6180 goes Offline in Vista


Solution A:

Download and install this Critical Update for your printer directly from HP.

Solution B:

There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".

3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.

4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.

Solution C:

1. Set the printer to a static IP address
2. Logon to the machine as the administrator or with admin rights.
3. Remove/Reinstall the printer using the IP address

Dec 14, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer Offline


here are the steps to do:

- click start icon
- goto control panel
- under control panel click printers folder
- then under printers folder there is an icon for photosmart c6100 printer - right click that icon then set as a default printer
- then right click the icon again and select use printer online
- after that you can see you printer has a checkmark and the status is ready.

Jul 12, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Photosmart 2575 printer is offline - won't print


Good Day,

One thing you can try instead of deleting the doucment writer is to change the default printer. You can do this by right-clicking on the HP printer icon and selecting "set as default" from the drop down box. Also try turning the printer off and back on aswell as restaring the computer if you have'nt already. Did that printer ever work from that computer? How is it wired, by "switcher" do you mean a shared printer through you network(was printer sharing configured properly), or an A-B printer switch. Please clarify

Hope this helps for now

Jul 01, 2008 | HP Photosmart C6180 All-In-One InkJet...

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