Question about Pentax Optio M20 7MP Digital Camera with 3x Optical Zoom (18626)

1 Answer

Lens won't retract

Dropped camera and the batteries fell out. Put the batteries back in and the lens won't retract...seems to be stuck. Even tried new batteries.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 5,081 Answers

You could try to gently pull the lens straight. If it's leaning to the right then pull the lens to the left. Don't use brute force but it's possible to realign the lens this way. If it works you'll hear a click and the lens will look straight. Switch on and see if it retracts. I'd only use this as a last resort because you can cause additional damage if it's overdone. It has sood success rate also

Posted on Sep 06, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lens error for coolpix l3. The lens won't retract and the camera won't work. took batteries out and put new ones in. nothing is working. is there a way to reset the camera?


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.

Sep 29, 2011 | Nikon COOLPIX L3 Digital Camera

Tip

Troubleshoot Non-Retracting Lens Due to Camera Drop


<span>Remove the batteries from your digital camera and leave them out for a few minutes. If you are using rechargeable batteries, make sure the batteries have a full charge before placing them back into the digital camera. It is recommended that you charge the batteries for at least 6 hours. If you are using regular AA or AAA batteries, make sure you are using brand new batteries of the same brand. Turn the camera back on to see if the lens will retract. If that doesn't work, turn the camera back off and try turning it back on while you are pressing the function or OK button.<br />If the batteries were low when the camera was dropped, the lens may not retract properly until the camera is reset. Remove the memory card from your digital camera and install new batteries. Do not put the memory card back into the digital camera and turn the digital camera back on. You will get an error message regarding the memory card, but that is okay. With some digital cameras, leaving the memory card out will trigger a reset within the digital camera.<br /></span><span>If you have an audio/video cable (AV), insert that cable into the digital camera and turn it on. By using an AV cable, the LCD screen will not power on, which means there will be more battery power available to the digital camera. If any dirt got into the digital camera when you dropped it, the extra power may help the camera retract the lens.</span> <span>Place your digital camera on its back on a hard surface. The lens should be pointed towards the ceiling. While pressing the shutter button, turn the digital camera on. The idea behind this concept is that the camera will try to autofocus, which may help seat the lens barrel pins back into their slot.<br /><b><br /></b><br />It is possible that when you dropped your digital camera, dirt, sand particles, etc. may have lodged themselves into the lens barrel. Gently blow around the lens barrel to knock lose any particles. Using a microfiber cloth, wipe off the lens and try to wipe as deep into the lens barrel as you can. You can also try using compressed air and blowing it in the gaps around the lens barrel. Be careful not to blow any of the compressed air onto the lens itself, as the pressure of the air may damage your lens. The idea here is that if there are any particles lodged in the lens barrel by the lens mechanism, you will be able to knock them lose.<br /></span>

on Jun 29, 2011 | Cameras

2 Answers

Nikon coolpix s8100 lens error lens won't retract


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.

Sep 07, 2011 | Nikon S8100 Digital Camera

1 Answer

Dropped my camera and now the lens won't retract back in. When I press on the screen says lens error M425-12 (7f80). Can this be fixed and should I take it to a camera repair shop? Thanks


It could be one of two things, you bend the lens when dropped or the pins in the lens has become loose and are stuck.
You can try:
Taking the battery out for about 5 minutes and putting it back in to reset the camera. Also you can try hold the power button down and the ok or select button to to reset it. Also can hold the power and the menu button to try and force the lens out to dislodge the pins. If not,

The funny the is that I would have you drop it again on a carpet but on the opposite side to see if you can dislodge the pins from being stuck, try and have it land flat on its back from a decent height.
If the lens in bent you will have to bring it to a repair shop to have it fixed but it usually costs as much as a new camera.

Sep 06, 2011 | HP Photosmart M425 Digital Camera

1 Answer

Lens is stuck and will not retract. Error message states to restart camera. Have taken out batteries, put new ones in and still will not retract.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

Aug 07, 2011 | Canon PowerShot S3 IS Digital Camera

1 Answer

Hi I slipped in the garage and dropped the camera when it was on==batteries came out and lens of course didn't fully retract. Put batteries back in and the green light comes on and beeps but won't...


Sorry about your moms camera Terry... but it sounds like it needs the lens replaced. If the lens is stuck out at an angle you can *SNAP* the inner lens section back into place if you're lucky, and it will work again like normal.

I don't know your model, but a refurb lens can usually be installed for about $75 including return shipping. You should check the replacement cost of a used camera and see which is cheaper in the long run.

Hope this helps!

Thomas Drayton
Owner, Darntoothysam.com Digital Camera Repair

Jul 25, 2011 | Samsung Cameras

1 Answer

LENS OPENING BUT NOT SHUTTING


Hi,

Its seems lens got stuck in the barrel due to external shock caused, Try out following steps-

  • If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once's or twice then it will stuck again.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.


Else contact Olympus, your camera need to be disassembled to get at the focusing ring at Service Center .

I hope this will solve your problem

Thanks..!!

Jul 04, 2011 | Olympus Mju 725 SW Digital Camera

1 Answer

My Z650 lens will not come out...I thought it was the battery, but after putting in a new one...same problem...you can hear the motor trying to work...it's like it's stuck...any suggestions?


I suggest check this article about this problem; lens stuck, is common defective that need new lens unit replacement or just repairable.

Causes of a Lens Error: There are a number of ways with which a lens error can be caused. Particulates might have managed to get into the mechanical bits that allow the lens to retract, a purely physical interference with the lens mechanism. If the camera was dropped, especially while the lens was extended, there's a pretty good chance something might have been knocked loose, such as the guide pins upon which the lens withdraws and retracts.

How to Repair a Lens Error: As scary as a lens error might seem, there are some easy fixes. Before trying any of them out, however, first take a good long look at your camera warranty and maybe have a chat with the company. If the lens error will be covered under the terms of the warranty, go for it. Even some of the simple fixes mentioned below might void the camera warranty. Frankly, however, it's unlikely that a lens error will qualify for the warranty.

Additional details could find in this article link: fixing-lens-error-on-digital-camera.html


Keep us updated.

Jun 03, 2011 | Kodak EasyShare Z650 Digital Camera

6 Answers

I733 POARIOD PICK CAMERA.


I just dropped mine last night and the lens got in this funny bent position, so I popped it back to where its suppose to be. Now the camera turns on and off without the low battery signal but the lens doesn't retract or do anything by itself anymore. I can hear the little motor running that retracts the lens, but the lens itself doesn't actually move when I hear the little noises. So now, I have a wonderful camera with the lens stuck out. I should state that I have the i631. It's just like the i733 but one megapixel smaller. I've the receipt from the retailer that I bought it from so I'm hoping polaroid will at least look at it. I bought it back in June! It's only 4 to 5 months old!

I'm not sure if this will work for all of you, but try plugging it into your computer. When I had this issue for no apparent reason, plugging it into my computer seemed to awaken my camera out of the protective sleep mode that it was in. Sadly, it's not working for me this time.:-(

Mar 11, 2008 | Polaroid i733LP Digital Camera

2 Answers

Lens stuck on i830 polaroid digital camera


Gently pull on the lens when its trying to extend, you may be able to get it back on track. This is by far the weakest point on any camera that has a retractable lens. So much that Olympus sold a lens guard/adapter for their C5050 that was basically a screw on tube that was the length of the extended lens and people bought it just to protect their extended lens.

Jan 18, 2008 | Polaroid i733LP Digital Camera

Not finding what you are looking for?
Pentax Optio M20 7MP Digital Camera with 3x Optical Zoom (18626) Logo

Related Topics:

92 people viewed this question

Ask a Question

Usually answered in minutes!

Top Pentax Cameras Experts

kakima

Level 3 Expert

102366 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Are you a Pentax Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...