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I have a line that goes perpendicularly from top to bottom of each page I put in the feeder (but not face down on the glass). How do I get rid of the line?

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I'm trying to fax with my Canon MX310, do the fax papers I'm sending go up or down? thanks

Documents need to be face down if you put them on the glass or face up if you have an ADF (automatic document feeder) for single sided pages.

When you put the document on the glass line up the upper right corner of the page (as looking at the back of the paper) with the marker at the left back corner of the glass. If you are using the ADF, put the paper in such that the bottom of the page goes into the ADF first.

I hope this helps.

Cindy Wells

Sep 16, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

When I Scan and PC prints, it comes out Perfect but When I use the Top Feeder to copy I am getting huge line(s) from tom to bottom. Is there a way to do a cleaning on the top feeder of my Brother MFC 7349...

Yes there is a way to get rid of the lines you are seeing when scanning from the document feeder.

Let me see if I can explain this in a way that you will understand?

Stand in front of your printer with it facing you. Make sure the document feeder is empty. Put your hand in where the paper would go, and pull upward towards you or to the left. This will open the top of the paper feed tray and expose the rollers that bring in the paper. You can use a brush to seep out the debris. This is not likely where you are getting the lines from though!

Where the lines come from are inside the flat bed area. If you open it, you will see a big piece of glass where the paper is placed to scan a document. to the left, you will see another small piece of glass and this is where the lights flash that scan the picture into the scanner. Try taking a slean lint free cloth and wipe the small glass area and the paded lid above it to get rid of any lines that are appearing on your documents.

Mar 21, 2011 | Brother MFC-7340 All-In-One Laser Printer

2 Answers

Black lines down on printed page

This is caused by dirt/debrise on the ADF (automatic document feeder) scanner glass. You need to open up the feeder where your originals are fed in and look for a strip of glass that runs from front to back. It is about an inch or so wide. You need to clean this glass to get rid of the lines. Some models have this glass just to the left of the large main glass, but in your case I beleive it is in the feeder itself.
Good Luck.

Apr 23, 2010 | Brother MFC-7820N Printer

1 Answer

Faxing instructions do you insert paper face up or face down

If you're putting it on the glass, it goes face down. If you're talking document feeder, look for the icon of a page. It will show printing with a corner curled (face up), or a blank page with lines on the curled part (face down).

For an example of what a face up icon looks like, check out the HP instructions for an HP machine here

That's the generic answer to a non-listed model number :-)


Feb 23, 2010 | HP Office Equipment & Supplies

1 Answer

Getting toner lines at top of page when using paper feeder How do I get rid of those?

If you're getting lines only when you run it through the document feeder and not off the glass, clean the **** glass to the right of the main glass.

Feb 11, 2010 | Sharp AR-164 Copier

1 Answer

When the Automatic Document Feeder (ADF) to copy I

There are two scan modes when copies are made.When you make copies through ADF you originals go past small **** glass located to the left of the main exposure glass.Any small mark on this **** glass( correction fluid mark,ink mark,small scratch,dust particle and so on)will show as a line on your copy.So to get rid of these vertical lines on your copies you need to clean this small exposure glass.

Oct 04, 2009 | Epson Stylus CX9400Fax InkJet Photo...

1 Answer

How to fax (face up or face down)


If you put the document on the glass surface, your document should be face down. If instead you use the automatic feed on top of the machine you should place your document face up and the top of the page inside he feeder.

Hope it helps.

Aug 28, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

A line appears down the length of the page on all copies, printing and scanning. How do I get rid of the line?

All you need to do is clean the top feeder which opens into two parts. make sure you clean the black rollers as well as the small strip of glass you will find when you open the second part of the top feeder . don't be afraid to pull open the top feeder it won't break

Jun 01, 2009 | HP OfficeJet 9130 All-In-One Thermal...

2 Answers


if using the feeder probably face up as it will likely pull the document in and invert it to lay face down on the scanning glass.

if you lift up the feeder (like lifting the top of a copy machine), then it would be face down on the glass.

there should be an image on the feeder illustrating how the document should be placed - if it looks like a page with lines on it with a bent corner then it is face up.

Apr 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Brother Intellifax 1450mc

There is probably wite-out in the thin piece of glass inside of the document feeder.

Pull top of feeder straight up to access.

Sep 05, 2008 | Office Equipment & Supplies

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