Question about Microwave Ovens

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Hitachi MSE23 - food will not heat

I have the same problem - bulb and turntable work fine but food will not heat up.

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  • Microwave Ovens Master
  • 45,204 Answers

Quite likely it is the magnetron bulb has failed . repair shop is best bet

Posted on Aug 31, 2015

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9047 Answers

SOURCE: I have a Whirlpool MH6130XEQ-0 microwave that doesn't heat food

With the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

The diode is a fairly cheap fix, and your magnetron is still under the part warranty, but you would have to pay labor.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)


http://www.gallawa.com/microtech/mag_test.html

If within the magnetron portion of the warranty (5-9 years) but out of the original full warranty (1 year), the manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

If nothing else, you can save about $50-75 if you remove it from the wall and take it to a Whirlpool-authorized servicer.

You can find your nearest Whirlpool/Maytag-authorized servicer here.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download Whirlpool owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Mar 06, 2009

jsrock516
  • 5911 Answers

SOURCE: Turntable failure

You probably have a defective turntable motor. They are fairly simple to replace and generally runs about $30-$35. You can access the motor by removing the bottom panel from the microwave. There are a couple of wire connectors and a few screws holding it in. You will, of course need to secure the main power and/or unplug the unit first. The spindle that the carousel and plate ride on, just pops off by lifting straight up from the inside of the oven cavity. Let me know if you need any further advice. I hope this helps you.

Posted on Aug 03, 2007

MicrowaveSvc
  • 9047 Answers

SOURCE: MIcrowave light and turntable are working, but food comes out cold

I suspect the magnetron or high voltage transformer, and either part's cost or labor would probably be about the same as the cost of a new comparable unit.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 18, 2008

  • 97 Answers

SOURCE: MICROWAVE OVEN NOT HEATING UP FOOD

Will need to pull apart to check....common failure with magnatron fuse....but could be magnatron, capaciter, diode. sugg to have a tech look at....if your not able to check, also call manufacturer, sometimes will cover.

Posted on Jun 10, 2009

heavyt15
  • 91 Answers

SOURCE: Whirlpool MH1150XMB-0 runs but does not heat food

hmmmmmmmmmmm heat cook spin..jump up and down....myh guess magnetron..is gone

Posted on Aug 18, 2009

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1 Answer

Bosch microwave oven,turntable not working,food not heated


Even if the turntable isn't turning, the oven should still heat the food but it will be uneven cooking. I would suggest that the unit is not "microwaving" This is usually the high voltage capacitor, fuse or diode failure. You will need knowledge of how microwave ovens work and specialist tools to test these. If you don't, I would suggest you get a tech who does. There are extremely high voltages in microwave ovens.

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no as long as you never put any metal or foil inside but food won't heat evenly , the turntable can usually be fixed by cleaning out center bearing with Q tip and a shot of oven cleaner this sometimes gets lots of food and grease build up from heavy use machines (usually mass food prep areas) and slows and stops the drive of turntable

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I would strongly consider replacing the microwave oven, prices have dropped considerably. The problem you are describing is in the keypad controller board.

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I hv a 24ltr Sharp Carasoul Microwave. Few days back, its plate stopped working, but its heating the food fine. Why has the plate stopped rotating? Will the food be evenly heated even though the plate...


> Why has the plate stopped rotating?

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You order Sharp parts Encompass here or call them toll-free at 866-779-5835.

> Will the food be evenly heated even though the plate is not rotating?

No.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 07, 2010 | Sharp R-1480 Microwave Oven

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Over the last week the light on the inside of the microwave has dimmed and now it doesn't come on and the turntable doesn't work. Will replacing the light bulb correct the problem? Somehow the microwave...


I think you very possibly have a 2 part problem. Firstly, replace the lamp assembly, then replace the turntable motor. If you have a little electrical knowledge, place a tester on the turntable wires when microwave is on and check for voltage.Remember, run microwave as if you were cooking (Place water in unit when switched on).If there is power, then the motor is faulty.

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Yes the microwave is safe to use, without the turntable working.

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Possibly the light bulb has blown, which has blown on a track on the board which has taken out the turntable motor and the fan. Also, there could be a problem with the door switch.

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