Question about Apple MacBook Air

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Macbook air is mute

Today, the sound stopped, in user preferences the mute box is ticked but unable to untick it. I have followed all instructions I can find to correct but nothing works. Next stage is visiting the apple store tomorrow

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  • Apple Expert
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This is a widespread hardware issue with the MacBook Air. You are not alone. See:
http://discussions.apple.com/thread.jspa?threadID=1736638&tstart=15

Some users report that replacing the Audio Board Flex Cable corrects the problem, but others report that the correction is only temporary.

If your machine is still under warranty, I would get it back to an Apple repair facility immediately. If it is not, you will still need to get it to a repair facility, but bring along the above URL and suggest that Apple treat it as a warranty extension issue.

Posted on Oct 28, 2009

Testimonial: "I have already had my macair repaired, I think the correct parts replaced were the audio board and cable, parts about Aus$30each and labour Aus$75"

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  • 25 Answers

Try a restart. Also if you have recently used earphones you might try plugging them in checking for sound and then unplugging them.

Posted on Sep 08, 2009

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MacBook Air sound/disappeared


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Some users report that replacing the Audio Board Flex Cable corrects the problem, but others report that the correction is only temporary.
If your machine is still under warranty, I would get it back to an Apple repair facility immediately. If it is not, you will still need to get it to a repair facility, but bring along the above URL and suggest that Apple treat it as a warranty extension issue.

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