Question about HTC Touch Cruise Smartphone

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Cannot turn on data connection

Data connection is turned off by default on HTC Touch Cruise and cannot be turned on

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  • malexandruro Sep 06, 2009

    Looking at the Comm Manager the Airplane Mode is off, the Phone is on, the Bluetooth is off, the Wi-Fi is off then the Microsoft direct Push and Data Connection are disabled (cannot be turned on or off). The Data Connection is the one i'm interested in for using the internet connection of my PC when connected via usb



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My first suggestion is to make sure Flight mode is not on. Find the connection manager and look for flight mode. The status should say off. If it says on, press it and turn it off.

After that, I need more details. Are you saying you cannot even connect to Wifi? In the connection manager, what is the status of all your network interfaces (please list them to post up a screenshot)? What happens when you try to switch one of them on?

Posted on Sep 06, 2009

Testimonial: "Very helpful. Thanks"

  • fluidflo
    fluidflo Sep 06, 2009

    To use USB to a PC for internet connection is called "tethering". This is what you wish to do, as I understand it, and this is possible. Sometimes this is dependent on your carrier. For a general howto on tethering on Windows Mobile 6.1 see here:

    If this doesn't work, then you have an issue with your carrier setup, as some carriers purposefully disable tethering functions, either on the phone or via their network setup. This too can be circumvented :).

    Go here: and do a search on "tethering" and the name of your carrier. You will find an answer.

    BTW, for the push and data to be on, you need to setup active sync to sync
    with an Exchange server. You can sign up for paid single user exchange
    hosting at Then they have instructions for settingup your phone for push email and OTA pim syncing.


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Cannot turn on direct push on HTC 621.

Posted on Dec 24, 2009


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