Question about Epson Stylus Pro 9600 InkJet Printer

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Service req 10005

Been having minor problems with Pro Stylys 9600 and was going to try to get maintenance done soon, but now we have a service required 10005 error. I saw the other post about 10004 and error code 40 but wasn't sure if they would be any help or not and don't want to make matters worse. We were getting more and more banding problems, some smudging like the ink head was shifting somehow to the right and some other problems. Now, it won't do anything.

Problem now is: After opening front cover and blowing off with canned air to help resolve earlier problems, printer gave message "paper out" even though paper had not moved. Turned off and turned on, print head trying to move but hear click and it can't move as it's trying to. Then, all lights flash and "service requireed error 10005". We did notice small piece on spring moving but we don't know if that's by design or part of the problem. Unfortunately I also don't know what that part is called. Epson Service is closed weekends, what do we do???

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Re: service req 10005

Check here -- there are two links depending on printer model they both reference an 10005 error code.

Posted on Dec 08, 2007

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Maintenance req 0040 on my epson stylus pro 9600 printer

In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

Aug 09, 2011 | Epson Stylus Pro 9600 InkJet Printer

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My printer has not been used in a year. error code 10005

You have to replace catridge and install new catridge.

Jun 25, 2011 | Epson Stylus Pro 9600 InkJet Printer

2 Answers

I am Eric, I have this error message on my epson stylus pro 9600, SERVICE REQ. 00010004


Service Request errors in the range 00010004 - 000101D are related to a carriage movement problem. In some instances like paper jams, the carriage locking tab may be partially pushed in, causing the carriage locking mechanism to put a drag on the carriage or lock the carriage completely. This will cause a carriage error. Make sure the carriage locking tab is pulled to the left. Then turn the printer's power off and release the carriage by pushing down on the cutter blade. Slide the carriage to the left and look for any paper that also may be restricting the carriage from moving freely.

00010004 CR Motor encoder check error
Hopethis helps. If it does, please accept and rate the solution! Contact me withany more questions you may have. Thanks for using FixYa!

Jun 24, 2011 | Epson Stylus Pro 9600 InkJet Printer

1 Answer


Hi mofeed1400 ,

the message " SERVICE REQ 001002D " simply means that some service is required.
call the service centre for " Epson " in your area and get it serviced.

or take your printer to the store where you bought it along with your receipt and ask them that you printer is in need of service.

i hope this helps.

May 16, 2011 | Printers & Copiers

1 Answer

We have an EPSON STYLUS PRO 9600. We have received the msessage MAINTENANCE REQ 0040. Can you help us, please? Thank you very much.

The codes should be in the owners manual. Otherwise go to the web site in the support area. Type in the printer model then look for error codes support.

Mar 01, 2011 | Epson Stylus Pro 9800 InkJet Printer

2 Answers

Epson styllus pro 7800 service call error 0001002d.. help
This happens when you let the "maintenance req. 0040" go for to long. The machine turns itself of to prevent damage.

Solution: Call epson and they will give you the reset code. Cannot find these codes online so if you do call please post instructions
Please rate the answer........

May 07, 2010 | Epson Stylus Pro 7800 InkJet Printer

1 Answer

Maintenance required 0040 code


Your error code means the Pump/Cap/Cleaning assembly has reached the end of its life and will soon fail. This is a major replacement part and it is typically more cost effective to replace your printer rather than repair.

You can continue to print, but soon you will experience leaking ink, damaged hardware and poor prints.

Hope this helps.

Nov 14, 2009 | Epson Stylus Pro 9600 InkJet Printer

3 Answers

Epson sp9600

aha and your printer is not functioning right now isnt it, or it is still operational, either way that error must be solve or you will never use your printer. this error means that your pump motor is near end about 5% of its life is left. here is the sure solution for your prob. turn off your printer then press the left, down arrow and enter simultaneously then power on the printer. inside initialize the sponge and cleaner then turn off and on your printer. note: you will have to replace your pump cap assy. if it is already poor in cleaning otherwise your printhead will suffer.

Sep 21, 2007 | Epson Stylus Pro 9600 InkJet Printer

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