Question about Dell 922 All-In-One InkJet Printer

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PRINT command I have installed correctly the black & the color cartridges, and printed one sheet successfully. The next time when i tried to print the ink level indicator (the 2 'tubes') show a question mark on both (not a red warning that ink is low), and the printer does not respond. I tried to selct "custom paper type" and chose "plain", selected "black print" , in preferences i've selected 'normal' and nothing comes out!

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Uninstall ink with printer on and turn off then back on when printer says install ink do so if that doesnt work clean contacts with rubbing alcohl on ink cartriges.

Posted on Jan 07, 2008

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Ink cartridge doesnt any help


  1. Make sure the HP All-in-One is on. Press the On button to turn on the HP All-in-One. The On button is lit when the HP All-in-One is on.Figure 1: Press the On button to turn the product onc00442142.gif1 - On buttoncaution.pngCAUTION:If the HP All-in-One is off when you open the print-carriage access door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely on the right side when you try to remove them.
  2. Open the print-carriage access door by pulling it forward. The print carriage moves to the far right side of the HP All-in-One.Figure 2: Open the access doorc00442143.gif
  3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it.Figure 3: The print carriagec00316910.gif
    • If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    • If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
    Figure 4: The print cartridges in the proper positionc00442144.gif1 - Print cartridge slot for the tri-color print cartridge2 - Print cartridge slot for the black and photo print cartridges
  4. Pull the print cartridge toward you out of its slot.
Step two: Install the new print cartridgeBack to top
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.Figure 5: Remove the tapec00442146.gif1 - Copper-colored contacts2 - Plastic tape with pink pull tab (must be removed before installing)3 - Ink nozzles under tapecaution.pngCAUTION:Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00442147.gif
  2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
    • If you are installing the tri-color print cartridge, slide it into the left slot.
    • If you are installing a black or photo print cartridge, slide it into the right slot.
    Figure 6: Insert the print cartridgec00442148.gif
  3. Close the print-carriage access door.Figure 7: Close the access doorc00442149.gif
Step three: Align the print cartridgesThe HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. Use the following steps to align the print cartridges from the control panel.
  1. Make sure you have letter or A4 unused plain white paper loaded in the input tray, and then press OK .
  2. The HP All-in-One prints a print cartridge alignment sheet.note.pngNOTE:If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
  3. Lift the lid. Place the top of the alignment page face down in the left front corner of the scanner glass. Close the lid.Figure 8: Load the alignment sheet on the glassc00443602.gif
  4. Press OK to begin the alignment.
  5. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Oct 28, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Mfc 5860 red printing green - already checked print levels. all are fine.


1. Confirm that the colors are incorrect by printing a Print Quality Check Sheet

a. Press INK.

b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

The machine will generate the Print Quality Check Sheet.

2. The LCD will ask "IS QUALITY OK? 1. YES 2. NO"

a. Press STOP/EXIT to return to the "Date and Time" display.

3. Evaluate the Print Quality Check Sheet.

On the Print Quality Check Sheet each of the four colors is represented by a slanted square pattern made up of 96 individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

NOTE: Cyan is the light blue color and magenta is the pinkish color.

a. If the colors on the Print Quality Check Sheet do not match the sequence listed above then the ink cartridges are most likely installed in the wrong order. Continue to STEP 4 to resolve this.

4. Open the Ink Refill cover.

5. Open the cartridge covers of the colors that do not appear in the correct order.

6. Remove the cartridges and reinstall them in the correct slots. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover.

7. Run a "Setup Purge". A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. One or more of the ink cartridges may run empty during this process. If they do, replace the empty cartridge with a Brother Genuine Ink Cartridge before continuing the process.

a. Press MENU - BLACK START - MENU. The LCD will display Maintenance.

b. Press 7-6, The LCD will display CLEANING ALL

c. Press 6, the LCD will display eINIT__P ALL

d. Press the RIGHT ARROW key until one of the colors that was installed incorrectly is displayed. i.e. eINIT__P CYAN.

e. Press the BLACK START Key.

  • After the machine completes the Setup Purge it will return to the Standby Display.

8. Print another Print Quality Check Sheet

a. Press INK.

b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

9. The machine will generate another Print Quality Check Sheet.

a. If all four colors printed correctly the issue is resolved.

b. If one or more of the colors are still not printing in the correct order repeat STEPS 4 - 8.

Feb 17, 2011 | Brother MFC-5860CN InkJet Printer

1 Answer

Don't print the black color


Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.

The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.

I have included print head cleaning instructions in case you have not done this cleaning process.

here is some information from the Brother support site:

If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.

Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.

When the machine completes cleaning the print head, press Color Start. A Print Quality Check Sheet will print.

Brian




Jan 22, 2011 | Canon MX700 Office All-In-One InkJet...

1 Answer

WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

Dec 08, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

How do you install an ink cartridge on an HP Officejet 4315 All in one Printer that I have had given me, with everything but the instruction book. Can you also confirm that the cartridge numbers are 27...


Hi there,
Working with print cartridges
To ensure the best print quality from HP All-In-One, you will need to perform some simple maintenance procedures and when prompted by a message on the display replace the print cartridges.

A) Handle the print cartridges
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.
Note : Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems or even permanent damage.

B) To replace the print cartridges
1) Make sure the HP All-In-One is off whenyou open the print cartridge door to access the print cartridges, the Hp A-ll-In-One will not release the cartridges for changing. You might damage the HP All-In -One. If the print cartridges are not docked safely on the right side when you try to remove them.
2) Open the print cartridge door.
The print carriage should now move to the far right side of the HP All-In-One. If the print cartridge does not move to the right side, close the door. Then trun the HP-All-In-One offm and then on again.
3) Wait until the print carriage is idle and silent, and then lightly press down in a print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
If you are replacing the black print cartridge, remove the print cartridge from the slot on the right.
4)Pull the print cartridge toward you out of its slot.
5. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge.
6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
Caution Do not touch the copper-colored contacts or ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical connections.
7. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black print cartridge, slide it into the right slot.
8. Close the print cartridge door.
9. If you installed a new print cartridge, the print cartridge alignment process begins.
10. Make sure you have plain paper loaded in the input tray, and then press OK.
The HP All-in-One prints a print cartridge alignment sheet.
11. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Align the print cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print
cartridges ensures high-quality output.
To align the print cartridges from the control panel when prompted
1. Load letter, A4, or legal unused plain white paper into the input tray.
Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
The HP All-in-One prints a print cartridge alignment sheet.
2. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
To align the cartridges from the control panel at any time
1. Load letter, A4, or legal unused plain white paper into the input tray.
Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support.
2. Press Setup.
3. Press 6, then press 2.
This selects Tools and then selects Align Print Cartridge.
The HP All-in-One prints a print cartridge alignment sheet.
4. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Black Cartrige no . :27/21
Tricolor Cartridge no . 22

Hope this helps.
have a good day.

Dec 04, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

Problem in color printing


I suggest making sure you installed them correctly, you can take them out and put them back in, it will ask you if you just replaced the cartridges one by one "select yes" if they are new, then try to print out a test sheet (which you do this through one of the options in your "menu" on the machine itself, it should be in your manual or you can look online in the Brother 240-MFC troubleshooting tips for printing, this just happened to me a few days ago and I got the answer there. So, when you print out the test sheet it will probably have colors missing and you say "NO' that it is NOT GOOD, and then it will do another cleaning and then print out another test sheet and hopefully it will work then, otherwise tell it NO again and have it do another cleaning, sometimes it does take a few times. This happened to me the other day when I replaced a black ink cartridge and I could not get ANYTHING TO PRINT, it kept coming out BLANK PAGES, so I went to the troubleshooting tips on the website and this was the advice I was given, it took THREE CLEANINGS and three test sheets before the black boxes printed out fully on the test sheet with none missing and ONLY THEN was I able to print successfully, GOOD LUCK TO YOU.

Jun 16, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Print quality reduced.


You probly have a cloged cartridge. Most of HP's cartridges are water based ink. Take the cartridge that is not printing good, color or b/w, set the copper colored end, which is the print head on a dry paper towel. You should be able to see all colors as a solid line, or the black will show 2 solid black lines. The one that is not correct, take a paper towel and get it damp, and set the print head on the damp towel, be sure to fold the towel or it will stain the table you set it on. and let it set for a few minutes. Try the dry towel again. You may have to do this several times..You also should have software to prime your cartridages. After cleaning, try to prime the cartridge.

Feb 27, 2009 | HP DeskJet 5150 InkJet Printer

1 Answer

Test page printing at the time of printer powered on



s.gif Solution minimtop.gif The product aligns the print cartridges every time that print cartridges are installed or replaced to ensure the highest-quality prints. The alignment page will continue to print every time that the product is turned on or off until the alignment process is completed. NOTE: If you remove and install the same print cartridge, the unit will NOT align the print cartridges. The unit remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. Follow the steps below, in the order presented, to correctly complete a print cartridge alignment. s.gif Step one: Remove the print cartridges minimtop.gif
  1. If the On/Resume button is not lit, press the On/Resume button to turn the product on. Figure 1: Press the On/Resume button to turn the product on c00316907.gif
  2. Make sure the paper tray is down and there is letter or A4 unused plain white paper loaded in the paper tray.
  3. Lower the access door until it stops. Figure 2: Lower the access door c00316908.gif Make sure the print carriage moves to the center. Figure 3: Print carriage in the center of the printer c00316909.gif
  4. Wait until the print carriage is idle and silent, and then, using your thumb, lightly press down on a print cartridge to release it. Figure 4: The print carriage c00316910.gif
    • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    • If replacing the black print cartridge, remove the print cartridge from the slot on the right.
    Figure 5: The print cartridges in the proper position c00316912.gif 1 - Tri-color print cartridge 2 - Black print cartridge
  5. Pull the print cartridge toward you out of its slot.
s.gif Step two: Install the new print cartridge minimtop.gif
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 6: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
  2. Slide the new print cartridge forward at a slight upward angle into the empty slot. Using your index finger, push the print cartridge forward until it clicks into place. Figure 7: Insert the print cartridge c00316911.gif
  3. Close the access door.
s.gif Step three: Align the print cartridges minimtop.gif If you are installing a new print cartridge, the product begins to print a print cartridge alignment sheet. This may take a few minutes.
  1. Lift the lid of the product.
  2. Place the top of alignment page face down in the left front corner of the glass. Figure 8: Place the alignment page face down c00316913.gif
  3. Close the lid.
  4. Press the Scan button.
  5. The On/Resume light will blink during the alignment process.
  6. After the On/Resume light stops blinking, alignment is complete.

Feb 26, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

I have a hpdeskjet f2180 and need to change the ink cartridges. How do I get to the cartridges to change them !


Installing print cartridges
  1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them.
  2. Open the print cartridge door. Figure 1: Opening the print cartridge door c00906461.jpg Make sure the print carriage moves to the center. If it does not move to the center, turn the device off and then turn it back on again.
  3. Remove the tape from both cartridges. Figure 2: Removing the tape from a cartridge c00651128.gif CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges. Figure 3: Copper-colored contacts c00651129.gif
  4. Hold the cartridges with the HP logo on top.
  5. Insert the tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot. Figure 4: Carriage slots c00853116.jpg Figure 5: Inserting the tri-color cartridge in the left slot c00853117.jpg
  6. Make sure you push the cartridges in firmly until they snap into place. Figure 6: Pushing the cartridge in firmly c00853118.jpg Figure 7: Tri-color cartridge and black cartridge correctly installed c00853119.jpg
  7. Close the print cartridge door. Figure 8: Closing the print cartridge door c00906462.jpg
Aligning print cartridges The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print cartridges ensures high-quality output. NOTE: If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. To align newly installed print cartridges
  1. Make sure you have letter or A4 unused plain white paper loaded in the input tray. The HP All-in-One prints a print cartridge alignment sheet. NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
  2. Load the print cartridge alignment sheet print side down on the left front corner of the glass with the top of the page to the left. Figure 9: Loading the alignment sheet c00906464.jpg
  3. Press the Scan (c00906465.jpg ) button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Jul 29, 2008 | HP Office Equipment & Supplies

1 Answer

Printer won't print color only black and white


Reinsert the color cartridge. Give print command for page. Open Preferences in print window. Open the Color tab. Click on Print in Color. (It may have been set for black only.) Try printing.

May 23, 2008 | HP PhotoSmart C4180 All-in-One Color...

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