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My bb turn off, i can't turn on again, on the screen look loading, i;m already removing the battery but still not turn on

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My blackberry storm screen isn't coming on. However when I plug the charger in a battery comes on the screen and the whole phone light up. When I take it off charge or try to turn it on a red light starts...


The issue you describe appears to be corruption of one or more system files within the BlackBerry OS. A forced update should restore your BB to working condition, but there is the risk that you may lose your data. If that is a problem, do not proceed.
If you wish to restore the BB, please continue below after verifying that you have the following:
A. Computer (Windows) B. BlackBerry Desktop Manager software (BlackBerry.com) C. Latest version of the BlackBerry OS for your make/model BB

To get the OS, simply logon to your carriers website and download the latest version of the OS for your BB. Once the file is saved to your computer, you need to install the setup files just like you would anyother program. When completed, proceed to step #1.
1. Open BB Desktop Manager 2. Remove the battery cover, battery and microSD card (if you have one) from your BlackBerry. 3. Connect the BB to your computer via USB cable (without the battery in place, just the phone's shell). 4. There should be a few drivers that will load automatically and the BB Desktop Manager will recognize your BB. 5. Close the BB Desktop Manager once it has been detected. 6. Go to the following path. C:\Program Files\Common Files\Research In Motion\AppLoader 7. Double-click the "AppLoader.exe" application 8. Once it loads, the application will detect your BB and proceed to update your BlackBerry's OS. 9. If you are prompted to backup your BB data, please do so. If not, then proceed to step #10. 10. Select wipe (or secure wipe) to completely remove the existing OS and data.
A fresh, updated version of the BlackBerry OS will be installed on your BB. The process takes about 35-90 mins to complete. Once done, the BB will automatically reboot and if you had an existing backup or created one before wiping/installing, you can now reopen the BB Desktop Manager and restore your backup to the BB.
As a side note, the BlackBerry Storm 9xxx series has been known to have many flaws. The Storm2 fixed many issues, but still left a lot behind.
If the problem persists after the update, check to see if you still have coverage under the manufacturer's 1yr warranty or if you pay for insurance service, your BB maybe covered under service replacement.

Aug 11, 2010 | Cell Phones

1 Answer

I turn off my bb after sometime when i turn it on again.i found no response from my bb what should i do


Hello.

I would suggest that you remove the back cover, remove and reinsert the battery to see if any change.

If still a problem, you could have a hardware issue, including a bad battery.

If still under warranty, return to the provider.

Hope this helps.

May 20, 2010 | RIM BlackBerry Bold 9000 Smartphone

2 Answers

Blackberry Curve that turns off randomly


Try using a different battery. Possibility is battery may be depleting fast when you turn the phone on. If phone works with the new battery that means your battery needs to be replaced.

Sep 04, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Battery Icon with red line through it? Durring a back up, my Storm turned off and when I turned it back on this battery icon is all I get. I have a fully charged new battery in it now and it still shows...


This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in.

Jul 18, 2009 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

BB screen is flickering on & off then turned black after in water


If your BlackBerry gets covered in water, act fast and rationally, and you may be able to save your device.
1. DO NOT TRY TO TURN IT ON
2. Pull out the battery.
3. Please your device and battery into a bowl of uncooked rice to absorb any moisture.
4. Please it in a warm, dry place where it can receive direct sunlight.
5. Be patient. It is recommended that you leave it in there for at least 48 hours.
6. After 48 hours, put the battery back in and power on.

Jun 12, 2009 | RIM BlackBerry Pearl 8100

1 Answer

My Blackberry curve 8320 won't turn on it just has a battery icon with a red line through it on screen. A new battery was tried and the problem still exists.


This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails, retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in to cell store.

Jun 08, 2009 | RIM Blackberry 8310 8320 8330 Curve 8100...

2 Answers

My Blackberry curve 8320 won't turn on it just has a battery icon with a red line through it on screen. The icon stays on with the backlight until the battery dies, A new battery was tried and problem...


This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails, try another battery (a friends or one from your cellstore) to see if tat's the problem. If so, (a) retry step 2 but allow battery to FULLY drain then dry out again, (b) buy a new battery for $60 retail or (c) buy a new battery on ebay for a lot less.

4. Take in.

Jun 08, 2009 | RIM Blackberry 8310 8320 8330 Curve 8100...

1 Answer

Blackberry bold suddenly shut down


Lots of battery issues with the Bold. Try taking the battery out, keeping it out and connecting to PC with USB. Do any lights come on? Red light should appear. Put battery in while connected to USB.

Another fix that I found for a friend-leave the battery out of the unit for a day-put it in and plug in power cord or USB. It worked.

Mar 20, 2009 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Screen shows battery with a red line through it


This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails retry step 2 but allow battery to FULLY drain then dry out again.

4. Take in.

Feb 16, 2009 | RIM BlackBerry 7130c Cell Phone

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