Question about Whirlpool Duet GHW9150P Front Load Washer
What is the F21 code?
I have a Whirlpool Duet and the washed load would stop and give me a F-21 error. I tipped the washer back a little and removed the three screws on the front bottom cover. There is a large white drain value, turn and open the drain (make sure you have a pan or something to catch the water and any junk inside) to remove the water. Attached to the drain is a black hose with an expanded section, squeeze this to find any loose socks, under clothes etc. I acually found three socks, a battery, a pair of tweezers and a few coins. This F-21 error is a drainage problem, don't call the repair center and pay for a serviceman, it is easy to fix yourself. I hope this helps!!
Posted on Apr 28, 2008
I have the Whirlpool HE 5T and it has been giving me the F21 code for about a week. I took the back off and removed the Black drain hose from the bottom of the washer. I found a pair of panties stuck in there that was not allowing the washer to drain. If you are having the same problem it might be worth it to take a look.
Posted on Feb 02, 2008
Solutions listed worked for me. Simply take off the three hex head screws from the bottom front panel of the machine, unscrew the drain, and remove whatever is blocking the flow of water. Don't forget to turn off power first and have a plastic bag ready to catch water. Parent of all teenage boys beware, our culprit was airsoft pellets which wedge perfectly into the drain holes. This is a VERY EASY repair.
Posted on Oct 10, 2010
We had the same problem! Unscrewed the front cover, drained A LOT of H2O into a big bucket and cleaned out much lint and random metal things. It works great! Best of all I got to call my husband at work and tell him I fixed the washer. WE don't have to [pay anyone to fix it. Thanks!!!
Posted on Nov 17, 2008
I work on these machines, make sure you are using the recommended HE detergent, they say 2 tbls or 1/4 cup is what you need. HE stands for high efficiency and it doesnt sud up as much as the regular detergent. Alot of the time when you have too much suds in the washer that error code will appear its very common, see if that helps.
Posted on Jan 20, 2009
Thanks for the info. Our washer displayed the same F21 error code. Unplugged the washer; unscrewed the 3 - 1/4in machine screws with a deep 1/4in socket; removed the bottom panel; unscrewed the white plug from the sump (thanks for the tip on catching the water). Found 2 socks, coins, paper clip, and a button. Now I know where those missing socks went.
Posted on Jul 21, 2008
I solved my F21 problem above, figured I'd follow up in case it helps someone else.
After paying a guy $120 to come out and do nothing for an hour, I took a guess and figured the water pressure level switch was not working, which would explain why the machine thought it still had water when it didn't.
Sure enough, I took the switch out, looked it over and realized it was mechanical switches tripped by air pressure, blew a few times into the nozzle where the hose connects, reinstalled it, and it worked. When I blew, I heard a "click" telling me I was flipping the mechanic switch inside.
FYI the part is here:
And the nozzle I blew into is facing right in the photos.
I performed this "fix" long ago and the problem has never reappeared (knock on wood).
Posted on Jan 20, 2009
Yep - drain the hose and it works fine!
Posted on Jun 05, 2008
My Duet Sport flashed the F21 code and I followed the above directions...same thing, I found about 55 cents in change, a bunch of lint, and a button, and saved $125 by not having to have a repairman come out!!
Posted on Jul 23, 2010
I have a whirlpool duet sport and the code comes up as 09 what is that code for??????oh yea it is a gas dryer
Posted on Apr 03, 2010
Thanks all for information. Had the F-21 error code and it turned out to be ice in the filter. We had just moved the washer back inside out of storage...
took off front panel, opened drain, and sure enough found ice blocking the drain pump.
Posted on Jan 30, 2010
Ok we just did this to our washer and I found a box cutter, two house keys, money, hooks for the christmas and let not forget about the socks. The smell is really nasty.
Posted on Jan 07, 2010
Read below, they are all right (except the manufacturer defect one, unless the whirlpool people snuck in my house and put my undies in the drain filter) Thanks everyone...and I made 42cents!!!! BONUS
Posted on May 12, 2009
I had the same problem, error F-21. Unplugged from electric, removed the 3 screws from the bottom front cover, and slid the cover off. Use a large pan or a bucket and some towels to catch all the water....unscrew the white plug and catch the water with the pan or bucket....there will be quite a bit of water! Found a fabric softener, a bunch of lint, and a couple of coins in there. Something that I thought was kind of funny....when you take the bottom front cover off, there is a SERVICE MANUAL in a bag attached to the backside of the bottom cover which explains what all of the error codes mean.
Posted on May 16, 2008
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Posted on Jan 02, 2017
take off the bottom kick panel locate the drain pump now there will still be water in the washer so take caution when following this procedure i use a shop vac and suck all the water out of the drain hose to prevent a mess then the frount of the drain pump will screw off check it for blockage or damaged impeller blades
Posted on Dec 28, 2007
F21 is a drain error code. You likely have something stuck in your pump. Remove the lower front panel. (there are 3 #20 torx screws on the bottom of it holding it on) Once you have the panel off, the white object in the front center is your pump.
Remove the #20 torx screw out of there to make life easier. Slide the pump forward slightly so you can raise it. Now, on the front of the pump is a handel that you will need to turn counter clockwise. So after placing something underneath to catch
the water left inside the machine ( a large bowl or bucket), turn the knob slowly counter clockwise. If there is too much water for your container, screw it back clockwise and go empty your container. Repeat until all of the water is out. Once that is done, unscrew it all of the way and slide if forward. You will usually find missing socks, toys, coins and all other kinds of fun objects. While you have the trap out, reach in with your finger to the hole on the right. Try and turn the wheel inside to make sure there isn't anything keeping it from turning (bobby pins, nails,
screws, etc) If there is, you will need to unclamp both hoses on the back of the pump and remove any further forign objects. Now re-assemble the unit but leave the panel off. Run a quick fill and drain to make sure all of your connections are tight and
you don't have any leaks. Put your panel back in and you're ready to go.
Please make sure you post a rating if this solution was helpful.
Posted on Jul 25, 2008
First check your washer plug to see if the connections are tightly
screwed. Next check your filter if you haven't for long.
here is a pic of the lint filter :) You have to take the washer apart to get to it. and look what I found stuck in mine.
Posted on Jun 20, 2010
Hello, Welcome to FixYa. The "F21" on your model of washer indicates the machine has detected a fault or obstruction in the drain process, hence it cannot spin correctly nor allow the door to unlock since it likely has some water remaining. Chances are the pump is being obstructed by debris or some other foreign object. Here`s how to check it and clean it... **Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first** 1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws. 2) You will immediately see the drain pump in front of you with a large removeable filter. ( this is were a shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet ) 3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removeable filter. 4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to varify the unit drains and spins now. ( If the problem still exist`s the "F21" will re-appear. If so you`ll need to check the drain hose, hose from pump to tub for other obstructions ). 5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a hundred bucks ! Now You should be good to go. Re-attach the lower panel and you`re back in business. Let me know how it goes and if you require further assistance. Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today. Good luck. macmarkus :)
Posted on Aug 17, 2010
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