Duet sport with an error code

I have a Whirlpool Duet and the washed load would stop and give me a F-21 error. I tipped the washer back a little and removed the three screws on the front bottom cover. There is a large white drain value, turn and open the drain (make sure you have a pan or something to catch the water and any junk inside) to remove the water. Attached to the drain is a black hose with an expanded section, squeeze this to find any loose socks, under clothes etc. I acually found three socks, a battery, a pair of tweezers and a few coins. This F-21 error is a drainage problem, don't call the repair center and pay for a serviceman, it is easy to fix yourself. I hope this helps!!

I had the same problem, error F-21. Unplugged from electric, removed the 3 screws from the bottom front cover, and slid the cover off. Use a large pan or a bucket and some towels to catch all the water....unscrew the white plug and catch the water with the pan or bucket....there will be quite a bit of water! Found a fabric softener, a bunch of lint, and a couple of coins in there. Something that I thought was kind of funny....when you take the bottom front cover off, there is a SERVICE MANUAL in a bag attached to the backside of the bottom cover which explains what all of the error codes mean.

I have the Whirlpool HE 5T and it has been giving me the F21 code for about a week. I took the back off and removed the Black drain hose from the bottom of the washer. I found a pair of panties stuck in there that was not allowing the washer to drain. If you are having the same problem it might be worth it to take a look.

Tony

I solved my F21 problem above, figured I'd follow up in case it helps someone else.

After paying a guy $120 to come out and do nothing for an hour, I took a guess and figured the water pressure level switch was not working, which would explain why the machine thought it still had water when it didn't.

Sure enough, I took the switch out, looked it over and realized it was mechanical switches tripped by air pressure, blew a few times into the nozzle where the hose connects, reinstalled it, and it worked. When I blew, I heard a "click" telling me I was flipping the mechanic switch inside.

FYI the part is here:

http://www.appliancepartspros.com/partsearch/frame_partlist.aspx?part_id=3128700&&model_id=5136839&diagram_id=1307753

And the nozzle I blew into is facing right in the photos.

I performed this "fix" long ago and the problem has never reappeared (knock on wood).

Good luck!!

I work on these machines, make sure you are using the recommended HE detergent, they say 2 tbls or 1/4 cup is what you need. HE stands for high efficiency and it doesnt sud up as much as the regular detergent. Alot of the time when you have too much suds in the washer that error code will appear its very common, see if that helps.

We had the same problem! Unscrewed the front cover, drained A LOT of H2O into a big bucket and cleaned out much lint and random metal things. It works great! Best of all I got to call my husband at work and tell him I fixed the washer. WE don't have to [pay anyone to fix it. Thanks!!!

Thanks for the info. Our washer displayed the same F21 error code. Unplugged the washer; unscrewed the 3 - 1/4in machine screws with a deep 1/4in socket; removed the bottom panel; unscrewed the white plug from the sump (thanks for the tip on catching the water). Found 2 socks, coins, paper clip, and a button. Now I know where those missing socks went.

Yep - drain the hose and it works fine!

read below, they are all right (except the manufacturer defect one, unless the whirlpool people snuck in my house and put my undies in the drain filter) Thanks everyone...and I made 42cents!!!! BONUS