Question about Dell 924 All-in-One InkJet Printer

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Window on printer reads alignment problem or remove tape from cartridge. Tape has been removed.

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Check to see if there are any partials or obstruction on the cartridge that would trigger this issue. If you checked and nothing is in the way, try to bring it back to the store.

Posted on Sep 06, 2009

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2 Answers

Unable to print or delete a document


  • 1

    Remove the cartridges from the F380 printer.

  • 2

    Position the cartridges so they are right side up and the gold leads are facing you.

  • 3

    Place a small piece of tape over the gold contact in the top left corner of each cartridge.

  • 4

    Place the cartridge back in the F380 printer. The printer automatically prints an alignment page.

  • 5

    Remove the cartridges. Place a piece of tape over the gold contact in the top right corner of each cartridge.

  • 6

    Place the cartridges back into the F380 printer. The F380 prints another alignment page.

  • 7

    Remove the cartridges from the printer. Remove both pieces of tape from each cartridge.

  • 8

    Insert the cartridges into the F380 printer. The printer prints a cartridge alignment page. Each cartridge is now recognized as a full ink cartridge.

  • Jun 16, 2011 | HP DeskJet F380 All-In-One Printer

    3 Answers

    Transparent printer tape


    It should be on the carriage. You may have to remove the top and side covers to gain better access. The inks are water soluble, so just take a damp cloth and wipe along the carriage.
    Hope that helps.

    May 05, 2008 | HP OfficeJet K80 All-In-One InkJet Printer

    2 Answers

    How to refill hp deskjet 1560 black cartidge


    Hi

    check here

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    Nov 09, 2010 | Office Equipment & Supplies

    1 Answer

    Dell V305w Printer Alignment problem. Remove tape from cartridges or check troubleshooting. Press > to continue. Ink cartridges reset, tape removed, trays aligned. HELP!


    In my case this happened with black cartridge out of ink, colour cartridge low; replaced black: had permanent alignment problem, though test print looked OK; wouldn't print black. Replaced colour cartridge, then it all worked OK, straightaway!

    Aug 24, 2010 | Office Equipment & Supplies

    1 Answer

    Error msg says 'Alignment problem. Remove tape from cartridge or check trouble shooting. How do I remove tape from cartridge?


    A brand-new, never-inserted-into-the-printer, ink-cartridge will have a small piece of tape over part of the mechanism, to prevent the ink from drying-out while it sits on the store's shelf. If you inserted a brand-new cartridge, without removing that tape, just remove the cartridge, remove the tape, and re-insert the cartridge.

    Aug 22, 2010 | Dell 924 All-in-One InkJet Printer

    1 Answer

    7310 ask to control/check bla/wh cartridge. Replaced with new one and keeps on asking to replace. How to resolve?


    How to Reset an HP Inkjet Cartridge
    Hi there
    Instructions
    Things You'll Need:
    Adhesive tape

    HP inkjet cartridge can be refilled easily, getting it to work again in the printer is another matter.
    The contacts on the back of the cartridge are programmed to read the ink level, but they don't reset for the printer just because you add more ink.
    You must get the printer to recognize the cartridge as new.
    You can do this easily if you have two other old cartridges, or you can manipulate the contacts on the refilled cartridge.


    Step 1
    Insert the cartridge you refilled into the HP Printer.
    Have the printer print an alignment page, thus recognizing the cartridge. The printer will still read the ink level as where it was before you refilled it.
    Step 2
    Remove the cartridge from the printer and replace it with another old cartridge.
    Have the printer print an alignment page with this cartridge so it recognizes it as a different cartridge from the first one.
    Step 3
    Replace the second cartridge with a third one and run the same alignment page.
    Because the printer only retains the memory of two Print Cartridges, it will erase the memory of the first (refilled) cartridge.
    Step 4
    Insert the refilled cartridge into the printer.
    The printer will now recognize the cartridge as being full.

    Next Steps
    Step 1
    Tape over the contact squares on the top left corner of the cartridge's contacts. Insert the cartridge into the printer and run an alignment page. Ignore any messages that might appear saying there is a problem with the cartridge.
    Step 2
    Take the cartridge out of the printer. Remove the tape from the left corner and tape over the contact squares on the top right corner. Place the cartridge backs in and run another alignment page.
    Step 3
    Remove and reinsert the cartridge, this time with no tape on any of the contacts. Check to see if the printer recognizes the cartridge as being full.
    Step 4
    Repeat the above steps if the cartridge is still shown as being empty.
    This time, use the bottom corner contact squares instead of the top ones. If you are still unable to reset the cartridges, using multiple cartridges is likely the only way to do it.
    jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); }); All I ask is to call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Mar 20, 2010 | HP OfficeJet 7310 All-In-One InkJet...

    2 Answers

    Cartridge Errror


    How to Reset an HP Inkjet Cartridge
    Hi there
    Instructions
    Things You'll Need:
    Adhesive tape

    HP inkjet cartridge can be refilled easily, getting it to work again in the printer is another matter.
    The contacts on the back of the cartridge are programmed to read the ink level, but they don't reset for the printer just because you add more ink.
    You must get the printer to recognize the cartridge as new.
    You can do this easily if you have two other old cartridges, or you can manipulate the contacts on the refilled cartridge.


    Step 1
    Insert the cartridge you refilled into the HP Printer.
    Have the printer print an alignment page, thus recognizing the cartridge. The printer will still read the ink level as where it was before you refilled it.
    Step 2
    Remove the cartridge from the printer and replace it with another old cartridge.
    Have the printer print an alignment page with this cartridge so it recognizes it as a different cartridge from the first one.
    Step 3
    Replace the second cartridge with a third one and run the same alignment page.
    Because the printer only retains the memory of two Print Cartridges, it will erase the memory of the first (refilled) cartridge.
    Step 4
    Insert the refilled cartridge into the printer.
    The printer will now recognize the cartridge as being full.

    Next Steps
    Step 1
    Tape over the contact squares on the top left corner of the cartridge's contacts. Insert the cartridge into the printer and run an alignment page. Ignore any messages that might appear saying there is a problem with the cartridge.
    Step 2
    Take the cartridge out of the printer. Remove the tape from the left corner and tape over the contact squares on the top right corner. Place the cartridge backs in and run another alignment page.
    Step 3
    Remove and reinsert the cartridge, this time with no tape on any of the contacts. Check to see if the printer recognizes the cartridge as being full.
    Step 4
    Repeat the above steps if the cartridge is still shown as being empty.
    This time, use the bottom corner contact squares instead of the top ones. If you are still unable to reset the cartridges, using multiple cartridges is likely the only way to do it.
    jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); }); All I ask is to call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Mar 05, 2010 | HP PSC 2355 All-In-One InkJet Printer

    1 Answer

    I just put in new ink cartridges and the color will print but the black won't print comes out blank?


    How to Reset an HP Inkjet Cartridge
    Hi there
    Instructions
    Things You'll Need:
    Adhesive tape

    HP inkjet cartridge can be refilled easily, getting it to work again in the printer is another matter.
    The contacts on the back of the cartridge are programmed to read the ink level, but they don't reset for the printer just because you add more ink.
    You must get the printer to recognize the cartridge as new.
    You can do this easily if you have two other old cartridges, or you can manipulate the contacts on the refilled cartridge.


    Step 1
    Insert the cartridge you refilled into the HP Printer.
    Have the printer print an alignment page, thus recognizing the cartridge. The printer will still read the ink level as where it was before you refilled it.
    Step 2
    Remove the cartridge from the printer and replace it with another old cartridge.
    Have the printer print an alignment page with this cartridge so it recognizes it as a different cartridge from the first one.
    Step 3
    Replace the second cartridge with a third one and run the same alignment page.
    Because the printer only retains the memory of two Print Cartridges, it will erase the memory of the first (refilled) cartridge.
    Step 4
    Insert the refilled cartridge into the printer.
    The printer will now recognize the cartridge as being full.

    Next Steps
    Step 1
    Tape over the contact squares on the top left corner of the cartridge's contacts. Insert the cartridge into the printer and run an alignment page. Ignore any messages that might appear saying there is a problem with the cartridge.
    Step 2
    Take the cartridge out of the printer. Remove the tape from the left corner and tape over the contact squares on the top right corner. Place the cartridge backs in and run another alignment page.
    Step 3
    Remove and reinsert the cartridge, this time with no tape on any of the contacts. Check to see if the printer recognizes the cartridge as being full.
    Step 4
    Repeat the above steps if the cartridge is still shown as being empty.
    This time, use the bottom corner contact squares instead of the top ones. If you are still unable to reset the cartridges, using multiple cartridges is likely the only way to do it.
    jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); }); All I ask is to call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Feb 20, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

    1 Answer

    Printer says tape hasn't been removed. Won't align


    1. Remove the cartridges from the printer.
    2. Turn the printer off. Disconnect the printer from your system.
    3. Disconnect the printer from the power source.
    4. Examine the cartridges for any remaining tape or tape adhesive.
    5. Use a can of Compressed Air to blow out of the printer, any loose bits of paper or other foreign matter.
    6. When you have done all the above, reconnect the power source and reconnect the printer to your
    system.
    7.Reinstall the Cartridges.
    8. Retry the alignment routines.
    9. should the same result you first experienced reoccur, repeat steps 1,2,& 3 and repackage printer for
    shipment to your vendor, service vendor, or Dell.


    Apr 09, 2009 | Dell Photo 964 All-In-One InkJet Printer

    1 Answer

    My Lexmark 5470 won't print anything but the alignment page. Then it says to remove the tape from the cartridge. There is no tape on the cartridge. I have cleaned it and it still won't print. Help I need...


    I have the same problem as posted by tahoeowner. The printer indicates that I have an alignment issue and tells me to remove any tape from the cartridge. There is no tape on either cartridge, nor will the printer work with any other cartridges. I'm getting tired of wasting paper and ink with all the printer's "retry" messages.

    Apr 10, 2008 | Lexmark Office Equipment & Supplies

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