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We have a dell monitor/tv and the remote control wouldn't work all of a sudden. when we tried to fix the problem, somehow we "locked the buttons" and cannot figure out how to unlock it.

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Email Dell tech. support with your issue.
But first try removing the power cord and press and hold the power button on the front face of the unit for 30 seconds..
Remove the battery on the remote and press any key on the remote for a few seconds.
Replace the batterys on the remote and power cord on the Monitor.
Try to power up the unit and see if that works.
The Monitor/TV have a CMOS battery which retains all your setup information. By removing the power and holding the power button, you may be able to clear the memory and reset the unit.

Posted on Sep 11, 2009

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Posted on Jan 02, 2017

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