Question about Canon PowerShot SD850 IS Digital Camera

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Blank screen when the camera is on, the screen is blank except for the stuff on the sides the lens is open all the way, just the screen is black. when you take a picture, the picture is all black

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Re: Blank screen

This isnt a solution but wats the cost for sending it in for repairs? im desperate cuz the owner of teh camera is seriously disappointed that i dropped it....

Posted on Mar 16, 2008

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Re: Blank screen

Its the problem with your LCD screen. It happens to most of the Digital camera when they fall down from hands or other powerful shocks! Its all about LCD chip or LCD Screen get it repaired at nearest service station

Posted on Dec 08, 2007

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Re: Blank screen

I hate to say this but it sounds like a dead optical sensor in your camera. Just make sure to at least try to prove me wrong by making sure that your display isn't just shut off or that your lens is not being covered by something. :P

I can't help but defer you to Canon on this one. Contact them as soon as possible to get repairs set up. Your camera should still be under warranty as I don't believe this model has been out quite a full year yet.

I found Canon surprisingly easy to deal with compared to most companies. They do repairs on the camera. Apparently they don't replace them... (I called recently involving an issue on my own S3.) She informed me that repairs were to take an expected 10-14 days to get it back to you. But they were friendly enough to nearly make me barf. LOL.

Here is their contact info:

For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).


Posted on Dec 08, 2007

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