REPLACED BOTH LT MAGENTA AND MAGENTA CARTRIDGES, PREVIOUSE CART NOT EMPY, THE PRINTER RECOGNIZES FULL CART. BUT DOES NOT PRINT EITHER COLOR....
1. Check if the cartriges are correctly installed:
Installing the Ink Cartridges
2. Print a diagnostic page and clean print heads, using the printer cleaning utility:
Color Mix or Missing Colors on the Diagnostic Page
Repeat if needed.
3. If this still doesn´t solve you problem, try resetting the printer and manually cleaning the cartrigdes as advised in this FAQ:
Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is Displayed on the Printer
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