Question about Whirlpool AWZ410 Front Load Washer/Dryer

4 Answers

Detergent dispenser filling with water and i can't remove it to empty it.

My whirlpool washing machine is not rinsing the water from the fabric softner section and I cannot remove the dispenser tray from the machine to empty it. The machine is pretty new and problem has only started in the last week or so. Can anyone help?

Posted by on

  • 3 more comments 
  • Punteros Jan 20, 2008

    The conditioner section of the drawer has filled with water and will not drain. I can't seem to get the drawer out either. Any ideas?

  • Laura-Jane Feb 12, 2008

    Having exactly the same problem... Water being retained in the softner tray... would welcome any ideas to solving it.

  • robanthony Mar 10, 2008

    My softener tray is filled with water and I don't know how to get the tray out. Any ideas?

  • Amanita Mar 13, 2009

    Instructions from manual at http://www.whirlpool.co.uk/ifudocs/50193...- This looks like it should work if I could figure out where 'PUSH' is!

    Detergent drawer
    Clean the detergent dispenser regularly, at least three or
    four times a year to prevent a build-up of detergent.
    1.
    Press “PUSH” and extract the dispenser drawer.
    2. Remove the cover grid from the fabric softener compartment.
    Remove the separator from the main wash compartment by
    pulling it upwards (see dark arrows).
    3. Wash all the parts under running water.
    4. Clean detergent from the dispenser with a damp cloth.
    5. Refit the separator and the cover grid in the detergent dispenser
    and fit the dispenser back inside its housing.

  • ferreira_mic Apr 28, 2009

    dont know how to remove the dispencer drawer to clean it, do not want to apply to much force as this is a rented property and washer is not mine. i have tried pulling, with no luck, and also no push button

×

Ad

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hello Everyone,  I had the same problem with my washing machine, what I didn't find the push button they are talking about, but what I realised, that at the bottom of the drawer, in the middle of it, there is a hing that keeps the drawer in its place, I used a screw driver to push that hing, and got the drawer out.
I have cleaned the fabric softner section, but when i put it on again, I got the same problem again, I am not sure about the reason of that.
If someone can help on that one, that would be great ;)

Posted on May 02, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem but i just sort of pulled it really hard as it feels like it wont come out. There is also a catch under the draw you could try press that and wiggle it out.

Posted on Aug 12, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi, a bit late, but only just joined. The dispenser drawer on my AWZ410 gets pulled out for cleaning regularly... I just pull very hard and it pops out. It then needs a good bang to force it back in. The fabric conditioner release works using the siphon principal, and altho the drawer looks full whilst the water is running, it should empty slowly within about 10 seconds of stopping. The main problem I have is the hole in the back gets clogged up with softener and stops the siphoning effect from working. You have to take the insert out and wash both parts separately with hot water and a cotton bud for the hole.
I've started to dilute my softener a bit to help with this problem, and I often pour some very hot water in the drawer if I'm there while it's in use.
Good luck

Posted on Sep 19, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Remove the detergent drawer and break down into its four parts. . You will need a toothbrush to reach some areas. Scrub off residual softener and any mold and sanitize in dishwasher. This worked for me. Seems like a regular maintenance item going forward and I will do it quarterly.

Posted on Jan 04, 2012

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

paulcharmbur
  • 744 Answers

SOURCE: Detergent dispenser filling with water and i can't remove it to empty it.

This video will show you how to clean the whirlpool soap drawer and will also show you where to put the detergent. Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Aug 23, 2013

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Water leaking from detergent drawer


The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

  • Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
  • If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
  • A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
  • A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
  • Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
  • Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
  • Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
  • Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
  • Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
  • If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
  • If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

Dec 23, 2016 | Washing Machines

2 Answers

Bleach and Fabric Softner Dispenser


Hi
This is a result of the siphoning action and is part of the normal operation of the washer. Water
may be removed by removing the dispenser drawer and draining
water into the empty drum or sink.

Outside
• When washing is completed, wipe top and sides of washer with a damp cloth. Turn water
faucets off to prevent pressure build-up in the hoses.
• As needed, clean the cabinet with mild soap and water. Never use harsh, gritty or
abrasive cleansers. If door or console becomes stained, clean with diluted chlorine bleach
[1/2 cup (120 ml) in 1 quart (.95 L) water]. Rinse several times with clear water.
• Remove glue residue from tape or labels with a mixture of warm water and mild detergent.
Or, touch residue with the sticky side of the tape or label.
• Before moving the washer, place a strip of cardboard or thin fiberboard under the front
leveling legs to prevent floor damage.
Cleaning the Dispenser Drawer Area
Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed
once or twice a month.
• Remove the drawer by pulling the drawer out until it stops. (Figure 1)
• Reach back into the left rear corner of the drawer cavity and press down firmly on the lock
tab (left rear portion of the drawer). Pull out the drawer. (Figure 2)
• Remove the insert from the bleach and fabric softener compartments. (Figure 3)
• Rinse the drawer and inserts with hot tap water to remove traces of accumulated powders
and liquids. Large amounts of fabric softener residue may indicate improper dilution or
more frequent cleaning is required.
• To clean the drawer opening, use a small brush to clean the recess. Remove all residue
from the upper and lower parts of the recess. (Figure 4)
• Replace the insert pressing the "X" to lock it in place. Return the dispenser drawer.
Inside
• Remove items from the washer as soon as the cycle ends. Excess wrinkling, color transfer,
and odors may develop in items left in the washer.
• Before cleaning the washer interior, unplug the electrical power cord to avoid electrical
shock hazards.
• Dry around the washer door opening, flexible gasket, and door glass. These areas should
always be clean to ensure a water tight seal.
• When extremely soiled items have been washed, a dirty residue may remain on the drum.
Remove this by wiping the drum with a nonabrasive household cleanser. Rinse thoroughly
with water.
• Periodically, wipe dry the bottom of the flexible gasket to remove lint and other debris.
• The plastic drum vanes may become stained from fabric dye. Clean these parts with a
nonabrasive household cleanser. This prevents dye transfer to future loads.

try this out for more ref check the operations mannual page 7

Dec 07, 2007 | Frigidaire Affinity ATF7000ES Front Load...

1 Answer

I need a manual for Spectra TL3635 INOX washer


The manual doesn't appear to be available online, but you don't really need it.

Remove the drawer by pulling it out, and then lift and pull. Are you sure it isn't marked what goes where? My Whirlpool washer is marked in raised writing.

The detergent is one large compartment that is open at the back.

The bleach dispenser is usually in the middle and is small.

The fabric Softener is full depth, but has a system which siphons the softener out when water is added to it. In other words it is a reservoir that holds the fabric conditioner until needed.

With the drawer removed, turn the machine on to do a small wash. Water will come down on the section for detergent at the very beginning. towards the end of the first fill, another jet of water will come down to add bleach to the already filled machine. After the rinses, when it gets to final rinse, a jet of water will hit the Fabric Conditioner compartment. Get ready to insert the drawer if the water splashes out, or plug the front with a tea towel.

Aug 12, 2015 | Washing Machines

2 Answers

MAH8700AWW - No Fabric Softener


Not sure if you've ever resolved this issue, but I'm dealing with it myself. I have come across this service manual that gives a very detailed illustration of the systems, how it works and how to test it.
Focus on pages 15 thru 25. Hope this helps you.
http://www.servicematters.com/maytag_library/docs/16026126.pdf

Jan 26, 2009 | Maytag MAH6500 Neptune Front Loading...

2 Answers

The softener holder just fills with water but will not drain.


Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.

Dec 17, 2008 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Dispenser full of water


believe it or not whirlpool says that's normal its in your owners manuel under dispenser because the washer mixes the bleach soap fabric softener with water for it to dispense they say its normal for water to remain but if you want to empty it there is a tab that you can press down on in the dispenser and remove it have a bowl handy

Jan 22, 2008 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Detergent dispenser filling with water and i can't remove it to empty it.


This video will show you how to clean the whirlpool soap drawer and will also show you where to put the detergent. Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE question.

Dec 08, 2007 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Automatic fabric softener dispensor not emptying


The detergent dispenser is located above the detergent drawer. A water pipe is connected to it and water entrance and distributed to drawer's cells (following the programmed cycle)by a lever's movement (part of the dispenser). The lever movement is controlled by two solenoids that received their power from the timer. By opening upper machine's cover you will have an access to the dispenser. Disconnect the power cable from the machine before moving to next test !!!! Look first that they are not any disconnected wires. Move manually dispenser's lever and see if water running to all cells (depend on your movement). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit). In case it works properly (manually) - you should test by a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced. Good luck !!

Feb 15, 2007 | Kenmore 44042 Front Load Washer

Not finding what you are looking for?
Whirlpool AWZ410 Front Load Washer/Dryer Logo

2,820 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Sal De

Level 3 Expert

2699 Answers

Marvin
Marvin

Level 3 Expert

82208 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1474 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...