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Agitator spins freely and makes grinding sound on heavy loads

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It appears your Agitator/Agitator Dogs has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 15, 2010

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6ya6ya
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Posted on Jan 02, 2017

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1 Answer

Grinding noise before spin cycle


Good Morning John,

I see that you are hearing a grinding noise before the spin cycle in your Frigidaire washer, model# GLET1031CS0. A certain amount of "grinding" or gear sounds are normal in a heavy-duty washer. If you notice that the grinding sound appears to be getting louder, I suggest contacting either the manufacturer or your local authorized technician for further assistance. Hope this is helpful.

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Grinding sound during agitation cycle on my Maytag Performa


Its probably you stator plate and rotor. But you need special tools for this repair. There a spring that is under 200 pounds of pressure and if you take the screws off that hold the plate its going to fly into you face if your dont use the special tools to depress the spring. Is it more of a clanking kinda of noise? DOes it olnly happen with heavy loads? Try this out. Fill the washer with water only. and get it into a wash cycle with water only. If there is no noise then put in like a load of towels. A heavy load. Now if you hear the noise now then its for sure you stator plate and rotor..hope this helps, but like i said you need those special tools to do this repair or injury can result from the spring part.

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1 Answer

Agitator doesn't spin during wash cycle


If The washer won't agitate
Check to make sure no clothing got wrapped around the agitator. Check the lid switch, timer, and drive belt, other potential causes, such as a bad transmission or bad agitate/spin solenoid, but they are much more involved.
if the washer won't spin, the lid switch, timer, drive belt, transmission, or agitate/spin solenoid could be the cause here as well. Sometimes if the load is unbalanced or too heavy, the washer won't spin. Take some of the clothes out and try the spin cycle again with a lighter load.

Here are the steps to replace the agitator.
1: Take the fabric softener dispenser off and pry off the agitator lid.
2: Use a socket wrench with an extension bar to remove the stud and seal.
3: Remove the agitator top and bottom.
4: Check the agitator clutch assembly (located in the agitator top) for excessive wear.
5: To replace, just reverse the directions.

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1 Answer

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Likely a broken dog itself was making the noise. They should all be replaced.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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It sounds like the agitator gripping teeth are worn out. To check this, take the agitator cap off with a strong knife or flat-head screw driver, pull the cap off and check the plastice teeth and four plastic hooks that grab the teeth. If they are worn out, then you will have to replace the agitator. To replace it, you will see a nut that is between the circlular teeth. Unscrew the nut and pull the agitator up hard.

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Ours did this and it was because the bearings had busted. I called a local repair guy and he told me over the phone just by listening to the sound. Maybe you could do the same. I do know this, if it is your bearings, buy a new washer. It's not worth the repair...trust me.

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1 Answer

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it sounds like the dogs are worn. try twisting the agitator post by hand,it should move freely in one direction then lock up going the other.its a pretty easy fix if they are.pry off the top of the agitator post off then remove the cap inside,there is a bolt that holds the post down.i'm pretty sure it's 7/16 in. once the bolt is loose,lift the whole agitator out of machine and with your hand inside post turn it upside downand let the dog holder slide out.watch how the dogs fit into the holder, replace with new dogs and reverse the removal process.
if the machine wont spin, check the lid switch. thats usually the cause of a no spin situation.other than that a wet vac is your best bet.hope that helps.

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