Question about OfficeMax 0M96431 Shredder

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Does not operate

Plugged in, no light, does not shred, does not go in reverse.

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  • 328 Answers

If you can figure out how to open the case, maybe a blown fuse. If it is the board, may not be worth repairing.

Posted on Sep 07, 2009

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Posted on Jan 02, 2017

FixinFax
  • 3085 Answers

SOURCE: Reverse operation works, but won't pull/operate in

Try blowing some canned air down into the feed slot to clean the sensors.

Posted on Oct 30, 2009

  • 1 Answer

SOURCE: Shredder suddenly runs only in reverse

I had the same thing happen to me today - I had just shredded a ton of stuff, emptied the bin 4 times - after emptying the bin the last time, all of a sudden it would only go in reverse. I pulled out my instruction manual and it says the motor might overheat and to let it cool down and try again. I let it cool down for about 1 hour, cleaned out the gears and dusted off the sensor and it started working even better than it did before.

Posted on Jan 30, 2008

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1 Answer

Repair. reverse is OK but will not shred


There is a light sensor that is blocked by the paper that tells the machine to turn on when paper is loaded for shredding, it is most likely blocked with debris for a previous shredding.

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Unplug from mains electricity.
use a cotton bud dipped in rubbing alcohol to clean the sensor
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If all else fails, contact the maker

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In forward operation, a detector senses the presence of material in the feeder and turns it on. Reverse operation is selected by switch position; no sensor is involved. I would bet that if you remove power and turn the shredder upside down you will find bits of shredded paper clogging your shredder, particularly in the center area where the detector is located. After thorough removal of debris, you should be back to normal operation

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Dec 17, 2012 | Office Equipment & Supplies

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To revove the oil indicator light, HOLD DOWN the Maintain Button for alteast 7 seconds. This will reset the system. Per owners manual, this indicator comes on after 250 operations. The shredder should be lubricated after 30 minutes of shredding, or a minumum of twice a month. After lubercating, 1 -0z across blades, run in reverse for 10 seconds.
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1 Answer

Paper got stuck. machine will not turn on.


First, check that the machine is properly seated on the waste container. There is a switch that prevents the shredder's operating if it isn't properly seated. Will your "ready" indicator light up? If the machine will not turn on at all, try something else in the outlet the shredder is plugged into. If there is no power to the outlet, you probably tripped the breaker. Reset it and proceed as follows. Turn your switch to "off". Unplug the shredder and flip the shredding head upside-down on a stable surface. Remove anything that was previously hanging down. Gently remove stuck stuff, keeping your hands in a safe position. Place the shredder head back on the waste container and plug it in. Most all shredders have a reverse on them for just this occasion. Work the machine reverse and forward, until it releases. When in reverse, remove whatever the shredder gives up, with the switch set to off, of course. This should get you back in the shredding business. Next time you're at one of the office supply stores, get some shredder lubricator sheets. Using these from time-to-time lessen the incidence of jams.
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7 Answers

Shredder won't shred any more.


I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

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1 Answer

TS-4500 not working


It is a light duty model. Probably jammed the cutter assembly. Will it reverse? Try oiling the cutter. Drop a few drops of vegetable oil at various spots through the cutter.

Jun 30, 2007 | Tech Solution TS-4500 Shredder

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