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Posted on Sep 06, 2009
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Was working last night. Turned on today and got a blue screen with error message. Pressed F12 and ran tests. At end of tests I was told to contact manufacturer. I have tried to reboot and can't I've turned the unit off and then back on and now it is in an endless cycle to boot up. (I see the dell bar going across the screen over and over and over)

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Benjamin Patri

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  • Master 3,037 Answers
  • Posted on Dec 09, 2009
Benjamin Patri
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Joined: Mar 18, 2008
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If the OS is XP, or other recent Windows, there are a couple of easy things to try (that may or may not work, but they're easy):

1) Try hitting F8 repeatedly when starting up to see if Windows will start in Safe Mode. If you get into Safe Mode, try System Restore to get back to an earlier, happier time.

2) Go into the BIOS (find out how from the manual - it may be hitting the Delete key or F2 while booting) and reset to defaults.

3) Not as easy - boot to the XP CD and try to repair from there (do a search for "XP repair)".


Let me know how this works out for you.


Benjamin

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