Question about Magellan RoadMate 360 GPS Receiver

1 Answer

Magellan RoadMate 360

I have reformatted the Internal Memory the GPS Receiver now does not have sound, language settings, and maps.

I need to re-install the files of the Magellan Roadmate 360 Manager Software Program (that is not included in the box).

I have asked assistance to Magellan, but they just want me to send them the Unit for repair, while the Unit is working, and it needs only to re-install the software on it.

Can you help me to locate such software for download?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Magellan RoadMate 360


select: Product Support & Updates
select your unit and download firmware update for you unit

Posted on Dec 09, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Magellan roadmate 1412 just stop working and displayed the following messange: "SD card has been removed. Program will restart. Please insert SD Card with map"

Providing you saved the SD card info as soon as you got it, reformat the SD card and copy the files over. Or find a friend that has the same unit and copy their files. Reformat your card before also.

Oct 02, 2009 | Magellan RoadMate 1412 Car GPS Receiver

1 Answer

No sound on GPS

The internal memory was formatted. This is a catastrophic occurrence and the most common E-mail message I get asking for help. Look under Bugs on the Tips and Tricks page for some background. Before buying an RM360 on eBay, make sure that it comes with the original Magellan SD map card and not a blank one, and make sure that the original owner did not format it! A formatted unit will not speak or make sounds. Because the RM360 is a discontinued device, Magellan WILL NOT FIX THIS. If you want to attempt a reflash, see the Hacking page.

Aug 24, 2008 | Magellan RoadMate 360 Automotive GPS GPS...

1 Answer

Magellan roadmate 360

No updates available but go to the web site and add it to your favorites so you have it

Jun 27, 2008 | Magellan RoadMate 360 Automotive GPS GPS...

1 Answer

Help me please

I had the same problem caused by reformatting the internal memory and this is what I did which worked for me:

Make sure you remove any SD memory cards before trying this fix.

First: find the base maps (NA_BSMAP.mgi and NA_BSMAP.nlt)maps which are located in your computer in the Magellan Roadmate Manager (C:\ProgramFiles\Magellan\Magellan RoadMate Manager NA\Map\Basemaps)

Second: Connect your Roadmate with the USB cable to your computer.

Third: Plug in USB and power up your GPS. Cut and paste the two files mentioned above to your GPS (Devices with Removable Storage (example E:/). They are approximately 25 MB in size and will take a few minutes to copy.

Fourth: Unplug the USB cable and shut power off to the GPS.

Fifth: Power up the GPS and it should find the "base maps".

Good luck!!

Dec 26, 2007 | Magellan RoadMate 300 GPS Receiver

1 Answer

Magellan Roadmate

Same problem. I finally threw it away and bought another brand GPS

Nov 12, 2007 | Magellan RoadMate 360 GPS Receiver

1 Answer

Magellan 300 Roadmate

I think you are going to struggle here.
It may be possible to put the sounds back using the Magellan RoadMate PC application it is mentioned in the manual and on the web site but I cant see where to obtain it!

You are not alone, there is a thread here with people complaining about their receiver and trying to find the software.

A reviewer here is actually using the software note the red warning about formatting the internal memory!

I checked P2P to see if the software was floating around but all I found were maps.

Sorry for all the links but I think you'd better be informed that this ain't a quick fix and contacting Magellan may be the only way.

Oct 24, 2007 | Magellan RoadMate 300 GPS Receiver

5 Answers

Magellan Roadmate 360 Manager Software Program, and Preloaded SD Card

Hi guyz I pretty much did the same thing!!! I bought this gps for my girlfriend for valentines from a friend and i was trying to restore it to its factory default and the only option i found was repair and i did an internal memory format like a ****! well everything seems to be fine but no audio at all! I've done lots of research and it seems to be that the only way to fix it is by restoring the sounds files but where can i get them? I MEAN magellan doesn't provide any support any more due to the unit is discontinued! I mean how messed up is that? AND why would they provide with such a horrible option? that's sad! Can anyone please please please help me? please I'm going crazy here! :(

Sep 30, 2007 | Magellan RoadMate 360 GPS Receiver

2 Answers

No maps found!!

Hi - I have the same model GPS but I've been unable to locate a copy of the CDs and I'd love to get a copy of them - would that be possible? My email address is

As far as re-installing he maps, here's what I've found. I think this might help:
Locate the files that are loaded on the computer.Magellan Roadmate Manager example: C:\Program Files\Magellan\Magellan RoadMate Manager NA\Map\Basemaps
Copy all files. Make sure your Roadmate is connected and click on Example E:/Removable Disk and paste them with other files. It takes a few seconds to 1 minute to transfer the 25.5 mb file so don't unplug it until it is finished.

Sep 29, 2007 | Magellan RoadMate 300 GPS Receiver

Not finding what you are looking for?
GPS Devices Logo

271 people viewed this question

Ask a Question

Usually answered in minutes!

Top Magellan GPS Devices Experts

Roni Bartlett
Roni Bartlett

Level 1 Expert

31 Answers

Chris Hunt

Level 3 Expert

1342 Answers


Level 2 Expert

76 Answers

Are you a Magellan GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides