Question about Computers & Internet
5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions.
1. hold RESUME then press & hold POWER
2. release RESUME, then press it twice, the light should go amber then green again.
3. you're now in service mode (you can release POWER now)
I think waste tank reset is 4 presses of the RESUME button. To confirm, press POWER once.
Kindly provide me with the printer model so that we can troubleshoot further.
Posted on Sep 06, 2009
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Posted on Jan 02, 2017
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