Question about Maytag Neptune MAH5500B Front Load Washer

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I can hear water in the washer drum, clothes smell musty

My problem sounds just like the original poster's. Sloshing water when I rotate the drum, and we've often noticed musty smelling clothes. We've run hot loads with bleach, but it doesn't help.

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Our Clothes smell musty and the washer smells too

I checked the whirlpool web site and typed in "musty washer" for a search of the site. They gave directions on how to run a cleaning cycle on the machine (whether your washer has a special button for it or not) This REALLY helped my machine. They also had trouble shooting tips for keeping the musty smell away.

Posted on Oct 08, 2008

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  • 1 Answer

SOURCE: Musty Smell

spray motor and gear housing surrounding with insecticide, roaches may be nesting there that gives out the foul odor

Posted on May 21, 2009

didik23
  • 35 Answers

SOURCE: it makes my clothes smell really bad

clean the filter.... after using the washer make sure u rinse it thoroughly with clean water

Posted on Jul 19, 2009

bozcro
  • 867 Answers

SOURCE: frigidaire affinity washer has started to smell

try doing a large load of white, lots of bleach, hot wash and hot rinse, heavy duty cycle

Posted on Jul 25, 2009

  • 34 Answers

SOURCE: Our towels and clothes have a mildew/musty smell.

Towel mildew odor is transferred from the washer to towels and clothes. The washer must be cleaned first. After cleaning the washer and towels washing habits must change to stop mold smell from returning.

Washing machine mold / mildew is caused by:
#1 cause is overuse of detergents. Detergent companies are notorious for instructing to use too much detergent. Especially with soft water or when using liquid detergent no more than 1 tbsp of any detergent should be used.
#2 most common cause is using fabric softener because it's dispensed in the rinse cycle and will coat the inside of the outer tub with residue that is a food source for mold to grow.
#3 using only cold water for washing is fine but makes preventative maintenance very important. A weekly hot soak will dissolve odor-causing residue from inside your washer.
#4 not using the washer. If the clothes washer isn't used very often maintenance is especially important. If leaving for a vacation it's a good idea to clean your washer. Do a search to "remove washer odor" to read just how big the problem is. There are all natural washer cleaners that will also remove mildew odor from towels and clothing after the washer has been cleaned.

Posted on Oct 11, 2009

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1 Answer

Kenmore 2600 TOP LOADER smells like Mildew. I can hear water sloshing around under drum. Is that Normal?


The drain on all washers have this issue. Unless the drain hose runs down hill, when the pump stops, water runs back into the machine that was in the hose but was not drained.

Feb 17, 2014 | Kenmore Washing Machines

1 Answer

My LG front loading washer smells like wet clothes that have been in the washer for months? Musty smell?washer overnight? Strong smell of musty old clothes


This is caused by the biomass built up inside the tub of the machine. This can also be caused by a moldy door boot. You need to scrub your door boot between the tub and the door. Water settles in the bottom of it and molds. Once you clean this, order affresh washer cleaner for your machine. This kills all the biomass built up in the tub and removes the smell. You will put all three tablets in the drum and run on the longest hottest wash available. When this is completed your machine should smell much better. To keep this from getting so bad again... Keep the washer door cracked open between cycles. This keeps the inside from smelling. Hope this helps

Apr 04, 2012 | LG WM-2277HW Front Load Washer

1 Answer

When you spin the drum around it makes a sloshing sound


Your unit is not draining correctly. The mold and musty smell you notice is a result of that water becomning stagnant that that is not being pumped out.

The repair manual 16010061.pdf states to check the drain for restrictions. After that if there are no restrictions you check the pump motor for 18 Ohms across the winding terminals. The final step is to change the pump.

Here are the steps for cleaning the pump:

CLEANING THE PUMP
The pump assembly can also be disassembled without removing the hoses from the pump
(See Figure 6-6). Not included in post
1. Depress the locking tab on the face of the pump housing. Top Rh front of rectangular box on pump body side.
2. Rotate the block portion of the pump containing the motor windings toward the front of the washer. This will disengage the locking tabs of the pump housing from the pump face.
3. Carefully remove the pump body away from the housing. The drain impeller is exposed for cleaning.

Thanks for using FixYa.

Kelly



Jun 01, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag front load washer - smell musty


the water in the unit is normal, to kill the smell when you are done doing wash for the day dampen a rag with bleach and whip down the door gasket. You can buy a cleaner called "afresh" it works as well. If your unit is a neptune check with maytag it might have a recall on the door gasket for growing mould

Nov 11, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I noticed that my clothes are not smelling fresh, especially my towels. The washer has a musty smell even after running it with bleach. When I shake the washer when it is empty I can hear water. Is this...


if it is a Maytag neptune YES that sound is normal. especially when you rotate the drum by hand that is your balance ring you are hearing. Do you only use liquid detergent? if yes this might be your problem. it leaves a film around the drum. i would run 3 wash cycles with bleach and hot water. and then at least once a month with hot water and bleach to keep it fresh and also leave the door open so that it can air dry oder causeing bacteria love moisture.

Oct 24, 2009 | Washing Machines

2 Answers

Our towels and clothes have a mildew/musty smell. when I spin the stainless drum inside, i can hear water sloshing around.


Towel mildew odor is transferred from the washer to towels and clothes. The washer must be cleaned first. After cleaning the washer and towels washing habits must change to stop mold smell from returning.

Washing machine mold / mildew is caused by:
#1 cause is overuse of detergents. Detergent companies are notorious for instructing to use too much detergent. Especially with soft water or when using liquid detergent no more than 1 tbsp of any detergent should be used.
#2 most common cause is using fabric softener because it's dispensed in the rinse cycle and will coat the inside of the outer tub with residue that is a food source for mold to grow.
#3 using only cold water for washing is fine but makes preventative maintenance very important. A weekly hot soak will dissolve odor-causing residue from inside your washer.
#4 not using the washer. If the clothes washer isn't used very often maintenance is especially important. If leaving for a vacation it's a good idea to clean your washer. Do a search to "remove washer odor" to read just how big the problem is. There are all natural washer cleaners that will also remove mildew odor from towels and clothing after the washer has been cleaned.

Oct 06, 2009 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Our Clothes smell musty and the washer smells too


clogged water screens , defective water level pressure switch , clogged drain, kinked drain hose ,. defective water pump , defective water tempeerture switch, damaged water valve solenoid , water inlet valve has an interal malfunction

Oct 03, 2008 | Whirlpool Duet GHW9150P Front Load Washer

3 Answers

Water in Outer Tub


My washer does this too and I called Maytag and was told it was normal. I don't like that answer, though.

Mar 06, 2007 | Maytag Neptune MAH5500B Front Load Washer

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