Question about Dell 962 Photo All-In-One InkJet Printer

1 Answer

Have a Dell photo all-in-one printer 962. When it is turned on, it says "right cartridge incorrect" even though the cartridge has ink.

Posted by on

  • bfr52 Sep 05, 2009

    that did not work, nothing changed.

×

Ad

1 Answer

Try pulling out cartrige.Starting printer without it.Then turn it off and put back cartrige.Start it again.

Also, many other printers have problem in recognizing ink level. So just print until you see there isn't any more link left.

Posted on Sep 05, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My printer is telling me that I need to do troubleshooting because I have an allignment problem please help


One of the ink cartridges may be bad. I had that problem with a 962 and it turned out to be the black cartridge even tho it still had ink in it.

Dec 09, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell Photo 926 printer will not print with the black ink and tells me that the cartridge is incompatible even though there is ink in the cartridge and i got it from dell


Do you have a '926' or a '962' printer? You've cited each number in your problem description.

Remove the ink cartridge.
Turn the printer off.
Turn the printer on.
Reinsert the ink cartridge.

If the problem persists, contact Dell, and get them to replace it.

Nov 20, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Where is the Ink cartridge for Dell 962 located at?


If you mean how to access the ink cartridges, go to this link and go to "Ink Cartridge maintenance"

http://support.dell.com/support/edocs/systems/962/en/OM/962_English.pdf

If you mean, where do you buy Ink, follow this link and take your choice:

http://www.google.com/search?hl=en&q=dell+962+ink&btnG=Google+Search&aq=f&oq=&aqi=

Aug 04, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

"Right cartridge incorrect"


I'm going to try this also, hope it works!

Jul 15, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

My Dell AIO printer keeps blinking right ink cartridge incorrect.Exclamation light keeps blinking too.


Try going to the Dell site and searching for that printer model. Then see if you need to have both ink cartridges populated and filled with ink, to make it work.

You might also clean the contacts on the ink cartridges, to make sure the printer knows you have both cartridges in the printer, even though they're not both filled with ink.

It just might require both to be filled, before it will print for you.

See what Dell says.

Good luck.

-a.

May 22, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Reset the ink memory level after replacing cartridge


To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P

-Mustafa

Apr 30, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell 962 showing message "right cartridge incorrect"


Make sure the contacts on the cartridge and in the printer are clean. Also, try a new cartridge to see whether or not you have a defective one.

Feb 21, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Display shows: printer cartridge incorrect


It seems like you are using incorrect printer cartridges.....

Make sure that part number on ink cartridges should be :

MK990 Cartridge, Ink, Standard, Series-9, Black CTRG,INK,STD,SERIES-9,BLK 0 1 0 Yes 1 N MK991 Cartridge, Ink, Standard, Series-9, Color CTRG,INK,STD,SERIES-9,CLR 0 1 0 Yes 1 N MK992 Cartridge, Ink, High-Yield, Series-9, Black CTRG,INK,HIYLD,SERIES-9,BLK 0 1 0 Yes 1 N MK993 Cartridge, Ink, High-Yield, Series-9, Color CTRG,INK,HIYLD,SERIES-9,CLR 0 1 0 Yes 1 N MK995 Cartridge, Ink, Series-9, Photo

Nov 10, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Right cartridge incorrect" and "Left cartridge incorrect


Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.

Jun 02, 2008 | Dell 962 Photo All-In-One InkJet Printer

5 Answers

Dell 962


Just found this partial fix: "Try removing the color cartridge and try printing with the color cartridge out. If it gives you a message that the cartridge is missing, it will still allow you to print by clicking "continue". And from there, it will allow you to print black. I think it really is a problem with your color cartridge." From searching the net, this seems to be a major problem with no solution from Dell!

Feb 14, 2007 | Dell 962 Photo All-In-One InkJet Printer

Not finding what you are looking for?
Dell 962 Photo All-In-One InkJet Printer Logo

258 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74459 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...