Question about Microwave Ovens

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Kenmore Microwave hood combo Model # 66569689992 F6 error code?

Heating water in glass bowl, and the microwave just stopped and displays F6 error code and sounds like its running so I have to unplug it to turn it off. This happended once before and the tech came out and did something to the sensor board. It seemed like a pretty easy fix. My husband has some electrical experience and is pretty handy. Wanted to see if you could give some advice on how to fix it?

Many Thanks,

Casey

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  • Anonymous Dec 08, 2007

    Have Kenmore 665.67619991 Microwave with Error Code F6. What does it mean and how can I fix it?

    Thanks

  • mikewags16 Dec 09, 2007

    I have the same problem - F6 fault code. Can anyone help in the short term - before I buy a new microwave and throw this GE piece of junk in the trash?

  • Anonymous Mar 24, 2008

    We had a power failure for 2+ hours. I went to defrost something when the power came back on. Somewhere along the line the F6 popped up. With the door closed it sounded like the machine was running.

    I slapped the side too and it worked. I pulled the vent cover off to clean it and found the tech sheet stuffed in a bag inside. I found what F6 means. "Microwave relay failure. Check wiring to relay 4903 for short circuits. If wiring is ok, replace control board" Then, of course, a whack on the side by the button panel worked just as well.

  • Anonymous Jan 30, 2009

    Hey guys - thanks for the info - - I tapped the side of mine - very hard - and it works perfectly now. Andy

  • Anonymous Mar 22, 2009

    HEY! THANKS SO MUCH THE SLAP METHOD WORKED!!!

  • Theresa Smith Mar 10, 2012

    This worked - the hitting it with a mallet! Fantastic!

  • fallcreekohi
    fallcreekohi Aug 19, 2012

    F6 error code, after boiling water. I could not do the "slap method" to fix my microwave because it has cabinets on both sides. So I used a hairdryer on cool setting to blowdry the openings to the area behind the keypad and it worked great !

  • Anonymous Mar 30, 2014

    Error code 0--o After storm, inspection of unit found electronic had lost its memory. Reprogrammed to correct model number. That was 12 months ago now seems to have done same.The tech fixed previous prob by series of googling and pressing buttons. Can I do this?

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28 Answers

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I fixed by unplugging the microwave with the door open. I plugged it back in and the F6 was gone. I was then able to set the clock and turn the light on/off . When I closed the microwave door, the F6 came back on and the microwave was making a humming noise. I slapped the side of the microwave near the keypad, and the F6 cleared from the readout and the humming stopped. The microwave is working fine now. Don't know why, except maybe slap on the side reset a relay or something. Anyway, I will never by a Sears Kenmore appliance for the rest of my life. The door rattles when you open a close it (like a part inside the door is broken) and this is the second time a fault code has appeared during use. I had GE Profile appliances at my last house, which are more $$ initial cost, but who wants to screw around buying a new microwave every four or five years. I'll happily spend a couple hundred more for the peace of mind and knowing that it will work during Thanksgiving dinner with the family over.

Posted on Dec 09, 2007

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  • mikewags16 Jan 11, 2008

    paulowerke:



    Glad if worked for you, too!



    Bet the service technician who comes to our house for $120/housecall doesn't tell us about the "slap on the side of the microwave" method of repair!



    I have been using my microwave for the last month and it hasn't happened again (our usage is very high). I think it has something to do with the heat/humidity inside the microwave. A sensor must be tripping an fault code or something.

  • Kane337 Feb 13, 2011

    Thanks so much for this tip. I thought I was going to have to buy a new microwave. I have a Kenmore 66.61709100 and got the -F6- error. The slapping method work. Awesome. Made my day.

  • pupshaw119
    pupshaw119 Dec 21, 2012

    Thanks for the slap method. It worked for us. This is the 3rd time we have been F6'd. Usually just letting it cool off and replug fixes it. This time we, cleaned, and repluged. After two days we read this site. The slap did the job. Thanks!

  • Dennis Jan 02, 2013

    Thank you sooooooooo much mikewags16! Slapped the Whirlpool model GH4155XPQ-0 as you said & BINGO! This has to have saved a lot of folks some $$$!

  • Dennis Jan 02, 2013

    Thanks soooo much mikewags16! Slapped our Whirpool model GH4155XPQ-0 and BINGO! Away went the F6 code & reset the clock and back to business as usual! I should have known as my wife fixed our Maytag Neptune washer door that would not lock & after several visits from the Maytag repair man, she slapped the door closed and it was fixed which lasted till it finally brokedown 5 years later!

  • Lisa Hare
    Lisa Hare Mar 07, 2013

    Thanks so much! It took a few times but it worked! Microwave works fine now

  • lx101
    lx101 Mar 12, 2013

    i googled the F6 error and discovered this page. microwave was making the loud humming and sounded like it would blow up. tried the slap method and its working fine now!!!!! hallelujah. wonder if it would work on my husband or kids???? LOL

  • Rick Ward Oct 27, 2013

    Rick W - The slap method actually worked. I read this post and tried on the inside on same side where the control panel is and the microwave works again. Who knew!

  • Dawn
    Dawn Nov 13, 2014

    It worked! Thank you!

  • Tony Jenkins
    Tony Jenkins Sep 06, 2015

    Yes it worked! I just slapped the F6 out of my microwave! Thanks for the tip!

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I had the F6 code as well. After checking several sites, I came to this one and read about the slapping method. Tried that and it worked!! No need to consult a costly repairman yet!

Posted on Jun 17, 2008

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Yep. Just tried the "slap method" and it's behaving now.
Maybe I'll try slapping a few more things today.:)

Posted on Nov 10, 2009

  • lx101
    lx101 Mar 12, 2013

    amen! this worked for my microwave too and i thought to myself....hmm, wonder if it would work on my husb or my kids???

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Just did the right handed slap move to the side and bingo, fixed the problem, no tools required!! - Thanks!

Posted on Nov 21, 2009

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#1 Tested a fuse behind control panel - NO HELP
#2 Tried the 'unplug & plug' technique - NO HELP
#3 Hit the side of the control panel with my fist - SUCCESS!!!!!!

Posted on Oct 31, 2009

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Thanks for the tip. I unplugged, opened the door and slapped the side. Much nicer than a repair bill. I stumbled on to this site by accident and I am sooo glad I did. Thanks

Posted on Jul 01, 2008

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The slap method also works on Whirlpool models with the same F6 error. This saved me a bunch of aggravation and money since we were given 3 repair places to call from Whirlpool and 5 days later none have returned our calls!

Posted on Dec 08, 2009

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665.60619000 above range vent hood/microwave.
OMG! I'm dieing laughing here!!! After several plugs / unplugs, the slap worked!!! Except since it's surrounded by cabinets, we had to open it and fist hit it from the inside on the control panel side. Woo Hoo!!!

Posted on Jul 11, 2010

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I got F6 error message this morning. Tried unpluging still F6 and humming. Searched the net and found this site. Tried the slap method - much to my surprised IT WORKED. Keeping my fingers crossed. Thanks so much. Adding fixya.com to my favorites.

Posted on Dec 13, 2009

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Its likely the relay is stuck and hitting unsticks it.

Posted on Jan 14, 2009

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  • Microwave Ovens Master
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The 665 model prefix units are made by Whirlpool / Frigidaire.

F6 usually means it has a problem on the control circuit board or needs a new keypad.

We can usually handle either problem with our nationwide mail-in repair service.

We have full details, plus *critical* safety, disassembly, and troubleshooting info at our site. You'll find a link to our site in our listing here on FixYa: http://tinyurl.com/yzjozk

Posted on Dec 09, 2007

  • mikewags16 Jan 08, 2014

    try my slap method to save time and money. it really works!

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Sometimes the slap method works but the reason behind the code is that there is moisture built up on the sensor board. If your microwave is enclosed on the right side you might try using a hair dryer, blowing hot air into the area behing the keypad to dry it out, then wait 15-20- minutes. it should work fine.

Posted on Feb 06, 2013

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Wow!!! Thanks for the slap tip...just used in on Whirlpool 2007 model mh2175xsq and complete success...high tech indeed....

Posted on Sep 26, 2010

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Hallelujah for the slap method!! Spent time online looking at manual for my model, and then found fixya.com. I am astounded that the "fix" for the F6 problem actually worked!! The god of appliance repairs smiled on me for a change.

Posted on Feb 03, 2011

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Thank you all for the information. Ours was doing exactly what PP described: sounded like it was running while F6 was on the screen. We hit the side of it a few times-each time harder ;) and it worked! I thought we'd have to replace our 11 yr old microwave. Now we can save for it first. Thanks again!!!

Posted on Jan 16, 2011

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Dittos. Worked for me, too! Thanks for the tip.

Posted on Sep 26, 2010

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The "slap fix" worked for us, except, the hand slap did not work. So i used a soft rubber mallet and gave it three moderate whacks on the side of the oven near the keypad area. Then i plugged it in and it worked. Thanks!

Posted on May 29, 2010

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Hell's Yeah!!!! This posting should have it's own www.whirl-slap-a-pool.com!!! Just slap that the F****** S*** out of that control panel combined with some on / off juice to that puppy and top it with a few choice words... and Bada-Bing! Your back to thawing meat, popping corn, and nuking T.V. dinners in No Time! Thanks Fixya forum... you probably saved someone's life by keeping me from throwing this microwave off a 5 story building!

Posted on Feb 24, 2012

  • Jonny Feb 24, 2012

    Just kidding about throwing off a building... I'd make sure it hit a Dumpster.

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Whacked that ****. It started working again.

Posted on Nov 29, 2011

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And so, of course, we get an F6 two days before the realtor is supposed to come to list our house. The whirlpool manual has NO error code info but I never thought that smacking from the inside by the panel would be so effective (about as hard as you would swat a puppy to keep him from chewing stuff.)

Posted on Aug 14, 2010

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My wife has often told me a good slap would fix me so I figured I'd try technique out on our microwave also. And has been the case with many others above, it worked for me too. I guess I'll take my wife out for dinner with the $$$ we saved today. Maybe I'll get lucky tonight!

Posted on Mar 28, 2015

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God bless whoever came up with the slap method. What easily worked for me was to use the puppy slap method. Having five dogs I knew that a puppy slap #6 (semi-stern) was probably a god bet. I used the #6 slap three times sternly saying "Bad Bad Puppy" each time. Worked like a dream. Thank you for saving my microwave.

Posted on Sep 11, 2013

  • Matt Burrell Sep 11, 2013

    I really wouldn't strike a puppy. But, a microwave...

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Tried the slap technique on the inside of the microwave and it worked! Thank you all so much! My daughter just said... "that's what the internet is for!" So glad everyone took the time to post here! Saves lots of money in the long haul!!

Posted on Jun 23, 2013

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I just unplugged it and it works again. Thanks so much.

Posted on Feb 06, 2013

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Had the F6 error code come on today for the first time. Called Whirlpool and they said someone could come fix it, starting at $75. I read all of the "slap methods" and we figured we would try it. It worked! Thanks!

Posted on Sep 11, 2012

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FIXED IT!! F6 Error on Kenmore Elite Microwave...followed the advice from other posters...I unplugged it...slapped the inside (near control panel) and plugged it back up...did not resolve. I then unplugged and commenced to tapping the inside like a crazy woman with my crab mallet...plugged it back in and now it WORKS!!

Posted on Jun 24, 2012

We called Sears and asked what F6 meant.   The tech did not know, and could only offer to schedule a repair visit.   The minimum charge was too high for us, so we said no thanks.  We then found this site and we tried the "unplug and replug" technique...which did not work.   However the "slap" technique in conjunction with the "unplug and replug" technique worked great.   Thank you so much.

Posted on Oct 18, 2008

Had the problem of F6 several times. Read about the slapping method and it fixed the problem for now.

Posted on Apr 22, 2008

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  • jeunef Aug 31, 2010

    It worked for me, too!! Plugged, unplugged... no change. Whack right upside the number board and Voila!!
    Thanks so much!!
    Starving Artist

  • NickNC100 Sep 03, 2011

    Whacked the control side of my Whirlpool which was displaying the same F6 error code and it's now working. After using the "whack" or "slap" method, had a flashing colon on the display. The owner's manual said to press "Cancel" then reset the clock to remove flashing colon. Did that, and now the microwave is working "good as new." Thanks to whomever came up with this approach, as it has saved us the cost of a new microwave or expensive repair.

  • mikewags16 Jan 08, 2014

    you are welcome. and I hope you get your flashing colon fixed, too. (sounds painful!) hehe.

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I have have a 10 year old Kenmore Hood/Microwave combo built by Whirpool. I'm getting an F6 error code. What is the error code trying to tell me?


F6 —Microwave Relay Failure: Check the microwave relay.

The F6 error code which is flashing on your microwave refers to a faulty relay. However, I would suggest that you first try to run a diagnostic (which you may not be able to, but it is beneficial if it works). Here is how:

The microwave oven may be provided with a self diagnostic routine that can be operated through the touch pad keyboard. To enter the self-diagnostic routine:
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NOTE: The humidity sensor test results will appear on the display after 8-seconds.If the tests are successful, "OK " will be displayed. If one or more of the tests fail, "ERR " will be displayed.. 2.When a keypad is pressed, a number according to the test chart will be displayed. When no keypad is pressed, a blank "—" is displayed.
If you want to try to fix it your self, Always remember Electricity is dangerous and should be treated with respect.
Microwaves are very dangerous, they can still shock you even unplugged!!
Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it. With the microwave unplugged.

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• Replace electronic control.
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