Question about Dell E173FP 17" LCD Monitor
I have a Dell Optiplex GX520 PC and, last week after turning on my computer, the monitor started flashing and then went black but, the power was still on. if i turn it off and back on again the image reapear for only a couple of seconds and then goes black again. i have a good anti virus but, as i was reading other comments, i believe it could be a worm or virus as i get into websites that could be full of junk.
If the problem is virus/worm related, are there any solutions for this? can i do something myself or do i have to take it to someone? many thanks
What exactly is the image you see?
is it the bios loading?
when you say the power is still on...
is the power for the monitor on in a)stand by mode ? (usually yellow/orange light) or b) operation mode (usually green light)
what happens to the cpu? is it running properly with all power lights and hdd lights (red blinking light usually) on? or it shuts down as well?
If your CPU tower is on, are the keyboard's numlock/capslock/scroll lock lights on? Try pushing these buttons to see if the correspondent lights in the keyboard are working fine.
could be for:
a boot sector virus (low probability)
a wrong / corrupted ram chip.
Would be helpful if you could provide some more information or call in an engineer.
Posted on Sep 05, 2009
Testimonial: "Thanks a lot for your Help! It's been great having all this support :)"
Hate to say it but i have the same problem with my monitor. The olny way i can get iot to turn on is to unplug the lead from the monitor wait 10 sec for the computer to get past its POST checks plug it back in wait for windows to load and walla you will have a very poor resolution. I know its not a complete fix but should keep you computing till you get a new monitor.
Posted on Sep 16, 2009
Did it happen after there was some type of computer update? Maybe a windows updated something or maybe a videocard/motherboard update. Does it do during the bootup phase of the computer or only when the operating system loads? You could press F5 when the computer first fires up and this will bring up a menu. Then try booting in safemode and see what happens. I f safemode comes up ok you could try using system restore and try going back to a date when the monitor worked. It could also be that the monitor has gone bad or motherboard video or video card. Also the screen resoloution may have change in windows to a resoloution that is not compatible with your monitor. The F5 selection screen has the option to boot windows in low res mode you can try that also.
Posted on Sep 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 23, 2012 | Dell OptiPlex GX520 PC Desktop
Jan 08, 2012 | Dell OptiPlex GX520 PC Desktop
Aug 20, 2011 | Dell OptiPlex GX520 PC Desktop
Sep 17, 2010 | Dell OptiPlex GX520 PC Desktop
May 18, 2010 | Dell OptiPlex GX520 PC Desktop
Oct 19, 2009 | Dell OptiPlex GX520 PC Desktop
Jan 03, 2009 | Dell OptiPlex GX520 PC Desktop
836 people viewed this question
Usually answered in minutes!