Question about Microsoft Xbox 360 Console

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We are trying to connect to xbox live. we have put in all the information they are asking and have done evrything they have asked and we can still not connect to xbox live, we have attempted about 7 times.

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  • hamdi_haddad May 11, 2010

    Give us more information about whats the causing the problem

  • Zong_Tech
    Zong_Tech May 11, 2010

    More information is needed with this ? . How your trying to connect your Xbox 360 Wireless or Wired what router you use ect

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  • 16 Answers

Did you first create an email account with hotmail that is compatible with xbox live???

Posted on Sep 26, 2009

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How do i connect to live?



1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live".


applysettings.jpg3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Edit Settings" then "Additional Settings" tab then select "Advanced settings" & put the Physical Address of your PC without the dashes on the "Alternate MAC Address" part and select "Done", when it asks you to Apply Settings choose "Test Xbox Live".

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live". editbasic.jpg3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you'll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore to Factory Default" when it asks you to Apply Settings choose "Test Xbox Live".
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
automanual.jpg
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose "Test Xbox Live".
If you faced any other kind of troubles with this part failing even after you tried these steps please don't hesitate to leave a comment.


Read more: http://xbox360help.blogspot.com/2007/04/ip-failed-xbox-360-live-test.html#ixzz14pRocyB3

Nov 09, 2010 | Microsoft Premium System for Xbox 360

Tip

How to join XBOX Live


A lot of people askin how to join xbox live
here's the requirements that you need
1.internet service it must be a DSL or cable internet
2.email (valid email address)
3.xbox 360 console (which main thing you need)
4. a computer

First is you need to associate your email to a window live ID (WLID)
here's are the steps:
1.go to this website www.live.com (using your computer)
2.click the link SIGN UP
3.it will route yout to sign up for window live you have a option to create a windows live or have your email be associated to WLID,once you have done creating your WLID

go to your console and make sure that internet is working in your console
once you are in the dashboard
1.go to my xbox
2.go to profile and select join xboxlive
3.it will test your connection,once you pass the connection test
4.it will ask you to choose/enter a gamertag that you want ( i suggest avoid gamertag that have a similar or double meaning)
5.it will ask for your email and password
6.it will download and ask to create a avatar

NOTE:
please read the terms of use and code of conduct before signing up to xbox live to avoid technical problems and future violations =D

on Jun 07, 2010 | Video Game Consoles & Games

2 Answers

How Can You Get On Xbox Live?


For you to get on xbox live please follow these steps:
1.create an email or associate your existing email thru www.live.com
2.click sign up
3.If you are using a hotmail,MSN,or live email account you dont need to create a new one
4.If you have a existing email please click " Or use your own email " but if you dont have existing email please use the form to create a new one
5. please enter the information needed,what i suggest please enter your real information and not a bogus one and please do remember your email address that you have created or use and also the password and please make sure when you selected a secret question you have to enter the secret answer and you need to remember it

Now,the requirements for xbox live are as follows:
1.you must need a internet service with DSL or cable internet with one of the internet service provider
2.please use the compatible network devices for xbox console
-cisco (linksys)
- belkin
-ASUS
-buffalo technology
-D-link
-netgear
-SMX networks
-tenda
-sweex
-zyxel

Now if you have the requirements and your done with creating a Windows Live ID please follow the steps:
1.go to the xbox dashboard
2. go to my xbox
3.select join xbox live
4.it will prompt you that you need to enter tour email address and password (email address that you associated with Windows Live ID )
5.it will ask you to create a gamertag ( i suggest create a gamertag that doesnt contain any malicious,profane,distriminating and foul words)
6.it will prompted you that you need to choose a Gold subcription in order for you go play online (note: you need to have a credit card)
* now if you dont have a credit card please select " no"
Note:there are 2 ways to subcribe for xbox live gold subscription (1) using a credit card (2) thru prepaid card,you can buy prepaid card xbox live Gold subcription thru any stores

7. now once you have completed the request it will ask you to create a avatar or the mini self in your xbox
8.it will prompt you that you need to test xbox live connect select yes and then another prompt will ask you to sent a copy of xbox test connection result when prompted select yes

thanks and have blessed day

Just follow the steps

Jun 21, 2010 | Microsoft Xbox 360 Arcade

1 Answer

When I put in my account info then it says creating it fails


did you create am account to their website if you do
please follow these steps:

1.test xbox live connection,to test the xbox live connection you need to press the guide button,then go to the settings blade,select system settings,then network settings,then select test xbox live connection.once you have the result that XBOX Live is up and running then proceed to the next step
2.the next step is recovering of the gamertag,press the guide button,select recover gamertag,it will ask for your gamertag that you have created from the xbox website,then it will ask for the email and password (Note:this is the email that you register from the live website which www.live.com),once you enter this information it will says:Downloading,once the download is complete,it will ask if you wanna join the xbox live gold subscription,you have 2 options you can purchase the subscription using a credit card and the second is thru a prepaid card if you choose to you use the prepaid card please select im not interested or i dont want to join xbox live,then it will ask to create a avatar,the avater is the animated character of you,and once your done with creating the avatar,and it is done

NOTE:for those who would like to use a prepaid card please follow these steps:
1.press the guide button
2.go to the marketplace blade
3.select redeem code
4.please enter the code from the peel off card ,it will ask for the email and password associated with the gamertag
NOTE:every country has it's own domination,make sure that your address will be the same where you bought the prepaid card

ynx =D

and after redeeming code you can play the matching game with other gamers

Jun 15, 2010 | Video Game Consoles & Games

1 Answer

It keeps saying i have no connection when i have done all the things they have asked on xbox live


Please provide more detail information as to your issue.
there is not enough here to give a complete solution to your issue.
Need the model of the router you are connecting etc.

May 20, 2010 | Computers & Internet

1 Answer

D-link connection to xbox live . works fine on computers


We had a problem with our Xbox doing this, take a cable from one of the comptuers and then try to hook it up. If that don't work, look at the MTC or the username and password information for the router which you might need on the router. Do you need a username and pass for the router? If not then you can connect directly without putting the pass into xbox. This may help, but that was what the problem was on ours and Idk if it will work for yours.

Apr 09, 2009 | Computers & Internet

2 Answers

Xbox live dont work please help


the reason for this part to fail differs along with the difference of the type of connection you are using to connect your Xbox 360 console as follows:

a. Direct connection to modem:

1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live". 3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Edit Settings” then “Additional Settings” tab then select “Advanced settings” & put the Physical Address of your PC without the dashes on the “Alternate MAC Address” part and select "Done", when it asks you to Apply Settings choose “Test Xbox Live”.

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live".
3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you’ll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore to Factory Default" when it asks you to Apply Settings choose “Test Xbox Live”.
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose “Test Xbox Live”.
If you faced any other kind of troubles with this part failing even after you tried these steps please check me

Jan 03, 2009 | Microsoft LIVE ONECARE 2.0 XP/Vista for PC

1 Answer

My xbox live doesnt work


the reason for this part to fail differs along with the difference of the type of connection you are using to connect your Xbox 360 console as follows:

a. Direct connection to modem:

1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live". 3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Edit Settings” then “Additional Settings” tab then select “Advanced settings” & put the Physical Address of your PC without the dashes on the “Alternate MAC Address” part and select "Done", when it asks you to Apply Settings choose “Test Xbox Live”.

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live".
3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you’ll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore to Factory Default" when it asks you to Apply Settings choose “Test Xbox Live”.
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose “Test Xbox Live”.
If you faced any other kind of troubles with this part failing even after you tried these steps please check me man 

Jan 03, 2009 | Microsoft LIVE ONECARE 2.0 XP/Vista for PC

2 Answers

Xbox live hookup


im having trouble with putting all of my information into the thing to set up and account so i can have xboxlive!

Mar 31, 2008 | Microsoft Xbox 360 Console

2 Answers

Updating erroe


You might have a connection to Xbox live, but does media center work and connect with the xbox too?? If it doesnt make sure it does, then try to update the console.. i hope you get it fixed..!

Nov 05, 2007 | Microsoft Xbox 360 Console

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