Question about Sony Playstation 3 (PS3) Console
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
if your within one year on your ps3 purchase, they will replace it free off charge, the blu ray laser has blown out, wont read games, it happened to mine, ring them and the ywill sort it out,
Posted on Aug 26, 2008
You need to replace the laser.
BUT before you try doing this you should try:
updating the PS3 firmware to the latest version 2.76
Restoring the PS3 to Factory via the System Settings menu.
If that doesn't work you need the KES-400A laser.
Posted on Jun 15, 2009
the laser is starting to go bad in the dvd drive. It takes more power for the drives laser to read and play a blu ray movie then it does to play a dvd game.
You can either replace the laser if you have the technical knowledge to take the dvd drive apart, or just replace the drive. You can usually find either one on ebay.
Posted on Aug 04, 2009
This is a known problem with the recent update.
As many others have reported this bug occurs when you are supposed to earn a trophy and nothing happens. Somehow user accounts get corrupted :
- Trophy Syncing won't work (Error 8022D11)
- PSN games tell us that the system is not activated.
- Other games will not work either, telling that the data was created by another user and we would have to restart the game.
The only way to get rid of this problem is by deleting the current user and creating a new one with the same name. This however ruins most of the save games because the games won't accept them as ours!! Here is some gathered information :
- It can happen with every games supporting trophies.
- It happens since 2.50 and still happens with 2.52.
- There still is no official statement that this bug exists!
HERE is one link for more info...
Sony Network is experiencing sporadic outages in certain areas today.
It may be a scheduled system upgrade or maintenance - but be assured you are not the only one facing this issue.
No UP time has been announced by Sony - they are working to get the system up and running as soon as possible.
The problem is not on your end.
Keep trying to connect.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Mar 01, 2010
Tips for a great answer:
Feb 16, 2011 | Video Game Consoles & Games
Dec 22, 2010 | Sony Playstation 3 (PS3) Console
Nov 29, 2010 | Sony Playstation 3 (PS3) Console
Feb 04, 2010 | Sony Playstation 3 (PS3) Console
Aug 10, 2009 | Sony Playstation 3 (PS3) Console
Jun 15, 2009 | Sony PlayStation® 3 (60 GB) Console
Mar 24, 2009 | Sony Playstation 3 (PS3) Console
Feb 16, 2008 | Sony Playstation 3 (PS3) Console
Dec 05, 2007 | Sony PlayStation® 3 (60 GB) Console
14 people viewed this question
Usually answered in minutes!