Question about Computers & Internet
This can be a problem with the UBS cable that you;re using to first thing to do here is to try a different USB cable or youc an also try first to connect it on a different USB port of your computer....
Posted on Sep 05, 2009
First thing is you will want to install the BlackBerry Desktop Manager application on the computer. You can download that from here:
That should install the necessary drivers for the BlackBerry to be recognized by the computer. Next, you need to ensure that the Mass Storage mode is enabled on the BlackBerry. Go to Options > Advanced Options > Media Card and ensure it is turned on. That way, once you connect the BlackBerry to the computer your media card will show up as a drive letter on the computer.
Posted on Sep 05, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
You need to reinstall your device OS to regain access to your device.
Check steps below for OS upgrade -
Before starting make sure that BlackBerry Desktop Software is installed on the computer.
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.
Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
Connect the BlackBerry device to the computer running BlackBerry Desktop Manager
.Open BlackBerry Desktop Manager.
Double-click Backup and Restore.
Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
Choose a location to save the backup file, then click Save.
To perform a clean install of the BlackBerry Device Software, perform the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Double-click the Application Loader icon.
Click Next to start the installation process.Type your BlackBerry smartphone password, if prompted, and click OK.
Click the check boxes next to the names of the applications you want to load, and then click Next.
Click Advanced, and then click the check box beside Erase all currently installed applications.Click Next.
Click the check box next to Do not automatically backup the application data during the loading process.
Clear the box next to Backup and restore applications installed wirelessly.
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