Question about SanDisk Sansa e250 MP3 Player

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My Sansa E250 is having problems

Ok like the new songs i have added shows up on my computer when i connect it to my usb cable but the old songs i want to delete wont show up so i can delete them. Plz help

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  • Ramonchis
    Ramonchis Dec 09, 2007

    alright well i want to delete the old music i put in but when i connect my usb wire i can only view my new songs and my old music doesnt even come up..

  • SMHB Dec 10, 2007

    I am at a point where any new songs I download show up on my PC but not on the unit itself. If I delete anything when I try to put it back the computer says its on the unit but the unit says its not there.

  • Anonymous Dec 11, 2007

    can't remove files from device

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Reformat

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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Delete all the songs on your device and transfer them back..You could have a corruption in your databasse...
To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
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