Question about SanDisk Sansa e250 MP3 Player

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My Sansa E250 is having problems

Ok like the new songs i have added shows up on my computer when i connect it to my usb cable but the old songs i want to delete wont show up so i can delete them. Plz help

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Re: My Sansa E250 is having problems


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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1 Answer

Delete songs from my sansa e250

You can only delete songs from this player when it's connected to a computer. There are two modes of adding songs to this player. You need to remove the songs with the same method you added them. Alternatively format the whole player - but make sure you do it the way Sansa recommends, not by formatting in windows.

Jun 10, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa will not detect

If you are using a USB connector [that connects extra ports to your computer] it sometimes doesnt work... so if possible hook the USB sansa cable to the main ports in the back of the server. It might also work to hook it in, and then go to 'My Computer' and see if it shows up there. Good Luck =]

Jun 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 does not appear in Windows Media Player when connected

Go intothe Settings menu of the Sansa and change USB Mode from MTP mode to MSC mode or vice versa

Jan 11, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Cannot delete the songs on mp3

I do mine through Windows Media Player
1)Plug in Sansa
2)Open up Windows Media Player and wait for the Sansa e250 icon to show up under the library. First time, might say 'What device is this' or 'Autoplay'-for autoplay,you click 'sync media files to Sansa e250 using WIndows Media Player'
3)When library shows, click 'Sync' if it is not already there.
4)Just simply click and drag the songs you want from the computer library to the list pane on the side.
5)Once your done, click 'Sart sync'

1)Plug in
2)Wait for the icon under Library in WIndows Media Player
3)Go to Songs under Sansa e250
4)Right click desired songs and choose Delete. You only want to delete from Sansa e250-nothing else


Dec 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e200 shows refresh database fail

try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My computer charges the sansa e250 but does not detect it for me to load the songs

chekea el cable, puede ser una linea de datos rota
check the cable, may be a cutted data line

Apr 16, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

I could listen to some songs

Prob need to format the player
1. put player in msc mode (settings menu under USB)

2. go to my computer and rightclick on sansa

3. format box: choose quick format

4. format complete, allow player to stay connected to computer for 10 mins

go to and under downloads, download the updater to keep this from happening again, put the updater on your computer so each time you plug it in, it will look for updates

make sure you do not put questionable files on the player such as itunes or mp4, as they will "bad track"

Jan 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Adding music to my sansa e250

you must use windows media player 10 or 11 to sync songs into the sansa. Make sure you sync it this way or else your songs will not go in properly.

Jan 21, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

SanDisk Sansa e250 MP3 Player

ok, mine had the same problem, first go to settings, then USB mode and switch it to MSC, plug it into your computer and it should show up, then format it, this will erase everything but then u can put it back on, after you format it you can switch it back to MTP mode, its alot better, hope i helped

Jan 13, 2007 | SanDisk Sansa e250 MP3 Player

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