Ok like the new songs i have added shows up on my computer when i connect it to my usb cable but the old songs i want to delete wont show up so i can delete them. Plz help
An expert who has achieved level 3 by getting 1000 points
Reformat
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on May 25, 2008
Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Good luck!
Posted on Jan 02, 2017
Dec 31, 2014 | Audio Players & Recorders
Dec 26, 2009 | GPX Audio Players & Recorders
Mar 16, 2009 | Sony NWZS616F Digital Media Player
Jan 24, 2009 | SanDisk Sansa m240 MP3 Player
Jan 24, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...
Dec 22, 2008 | SanDisk Sansa e260 MP3 Player
Dec 11, 2008 | LG CHOCOLATE VX8500 Cellular Phone
Aug 05, 2008 | SanDisk Sansa m240 MP3 Player
Dec 14, 2007 | RCA S1000 MP3 Player
Dec 11, 2007 | GPX MW3816 MP3 Player
94 people viewed this question
Usually answered in minutes!
alright well i want to delete the old music i put in but when i connect my usb wire i can only view my new songs and my old music doesnt even come up..
I am at a point where any new songs I download show up on my PC but not on the unit itself. If I delete anything when I try to put it back the computer says its on the unit but the unit says its not there.
can't remove files from device
×