Question about Philips 50PFP5332D 50 in. Plasma Television

2 Answers

Turned the 50" plasma on and screen is black and white, blurry, and their are 7 lines from top to bottom spaced out all the way across the screen. a friend and I previously Moved the TV 3 days ago to a new home. was very cairfull moving it, no bumps and moved the Tv in the back of my truck by it self. insuring no problems because I was very nervious moving it, note: drive was only a 14 mile drive. Tv sat for roughly 2 hours then I tured it on with no problems. It worked great all day and night. next night TV also worked great. I had it on for 10 minuts that night and turned it off 15 minuts later I turned it back on and imideatly the 7 lines appeared with black and white picture. the lines are the only color on the screen. I unpluged TV from wall, unpluged DVD player, and unpluged satolite for 15 hours. Pluged TV back into wall and problem still accures. any sujestions, please?

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  • mike tucker Sep 07, 2009

    How dose something like that get dameged? I'm very cofident on how cairfull i was moving the TV. What is the convergence chip, where is it located, and where do i get one? thanks for the feedback. One more thing I can think of is I layed it on its back on a thick rug, without thinking or asking anyone if it's ok ,of course. Is it ok to lay it on its back?

  • mike tucker Sep 08, 2009

    I layed the TV on its back for a 14 mile drive. TV wasen't turned on for days before moving. but turned on 20 minets after it was braught into the house and it worked for 3 days after moving it.

  • mike tucker Sep 08, 2009

    theirs no red line. theirs just 7 colored lines running from top to bottom of the screen about 4 inch apart from each other and the screen is black and white. how do i download to the TV?

  • mike tucker Sep 26, 2009

    yes it was the convergence

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If the red line is visible across the screen then installing the Firmware update "EJ30U_0.81.8" should resolve the issue. You can download the mentioned Firmware update from the Philips Support site.

Posted on Sep 08, 2009

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  • Rahul Prashant Singh Sep 09, 2009

    Convergence chip in a TV is used to distribute colors equally on the TV screen. If the convergence chip gets damaged then the colors on the TV may not appear normal.

  • Rahul Prashant Singh Sep 09, 2009

    You can check in the TV for any option to adjust convergence through settings. If there is no such settings in the TV then you can contact service center to get the convergence chip replaced.

  • Rahul Prashant Singh Sep 26, 2009

    You may contact service center to get the part # of the convergence chip or the convergence chip replaced.

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  • Contributor
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I am sure there's a problem with the convergence chip. It must have been damaged. Replacing will surely help.

Posted on Sep 05, 2009

  • Nandini Dhar
    Nandini Dhar Sep 07, 2009

    Not at all, because keeping things on back can cause insulation and internal burning of componenets.

  • Nandini Dhar
    Nandini Dhar Sep 07, 2009

    If none helps, I suspect a faulty flat panel board.

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