Question about Microsoft Xbox 360 Console

1 Answer

360 wont read discs "open tray"

I insert the games,
it just sits there saying open tray and will not play games or dvds
i have had my xbox repaired many of time

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  • 360 Answers

Sounds like a dirty lens. Have had this same problem many times.

2 easy ways to clean it are:
1. Buy a cheap lens cleaner, it looks like a cd with brushes on it.
2. Open up the tray and pull the power when it is halfway open. Take a can of compressed air with an extension and blow all dust off the lens.

Posted on Sep 14, 2009

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Posted on Jan 02, 2017

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3 Answers

Hi my xbox 360 keeps telling me to open tray after a disc is inserted. it says reading then it says open tray.


1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. 2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console. 3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache. If you still can't play a game disc, try the next solution. 4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..

Mar 01, 2011 | Microsoft Xbox 360 Console

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Xbox 360 will not read games or dvd's


Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

1 Answer

All my discs dont work.


Does the screen eventually read "Open Tray"?
This is a very common error, you need a DVD drive replacement. Only an experienced person can do this, if you don't do it correctly you won't be able to play games again. If you'd like I can do the repair for you, contact me at jordan@jordanselectronics.com

Jan 02, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 will not read games or dvd's


its is a software problem in the system and needs to be updated as the syytem can from time to time become corrupt and will not read game discs best thing is to check the microsoft xbox site for any updates for the software to solve this problem or send in for repair if unable to update

May 29, 2009 | Microsoft Xbox 360 Console

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My xbox 360 doesn't play my games


the lens of the disc drive needs a check up...

May 29, 2009 | Microsoft Xbox 360 Console

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My xbox plays cds/movies but not games. what do i do?


this is a problem the microsoft has been working on ... remove any disc from the tray> unplug it from all power the plug it back in> open the disc tray .. leave it open for a little while like 10-15 seconds .. then put the game in and it should work .. if it does not however you have one of the defected disc trays and you'll need to get it repaired by microsoft .. i know its not what you want to hear but hey at least they will fix it free of charge =]

May 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Wont play/read any xbox games


1 dirty lens
2 dirty disc
3 programme error

1 i think the xbox cleans its own lens but check the manual if not get a good lens cleaner.

2 clean the disc always clean your discs after and before you use them.

3 take off your hard drive and any memory cards and reset xbox to factory settings

May 12, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

Xbox 360 prob: I insert disc and it says reading then open tray


actually there's no other solution but to send it in for repair....its a hardware failure...call 1-800myxbox and if your lucky and still w/in the 1year warranty if not its gonna be around $119.99. its an issue both mechanical and internal (processor).

Mar 03, 2009 | Microsoft Xbox 360 Console

12 Answers

Won't read disc's


theres a known problem with the hitashi dvd drive in the xbox 360.
the only solution to this is a home repair job, look up on youtube on how to do this, although this isnt recommended as it voids warranty.
so the best way is definitely just to ring microsoft and send ur console in for repair.

Dec 26, 2007 | Microsoft Xbox 360 Console

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