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I have Acer 6930G. DVD drive will play CDs but says no disc when I insert DVD Blu ray or normal. Help!

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POSSIBLE solution... (don't shoot the messenger on this one, lol!)

I'm sure you have tried, but have you cleaned your optics lately? The best thing about Blu-ray is that it uses a much narrower laser beam to read the data, so more "stuff" can fit on a disk... however, this leaves far less room for error. It may be able to read a DVD, since the DVD's "grooves" are much wider, and a CD's "grooves" are like the grand canyon compared to Blu-ray...

Using a Q-tip and a small amount of rubbing alcohol, and GENTLY rotate the swab across the lens, rotating it in the opposite direction you are wiping. This should "lift" any dust or grime from the lens. I would also clean the tray with a soft lint-free cloth (using an air-can just moves the dirt around, doesn't solve the problem)

Hope this helps!

-- RT

PS - Don't forget to vote!

Posted on Sep 06, 2009

Testimonial: "Thank you so much - it worked what more can I say!"

  • Roonie Tunes
    Roonie Tunes Sep 07, 2009

    penelopepatr --



    Just following up... did that do the trick?



    -- RT

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