Question about RIM BlackBerry Pearl 8100

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Roller ball on blackberry won't work

The roller ball on my blackberry will move side to side but not down

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Was it Like it when you bought it?? If not, then its probably broken.. it happens a lot with rollerballs.. if you take it back to the shop you bought it from they will probably send it away to be fixed.

Posted on Sep 05, 2009

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1 Answer

My blackberry bold toggle button will not move around the phone.it won`t go up and down or left to right,only works when you press down on it


I had the same problem today. Turn off phone, remove battery. Take Q-tip and use rubbing alcohol to clean the ball...this will also clean the contacts inside. Make sure to move the ball around while putting the alcohol on. You dont need to drown it..just enough to get it covered. Once dry, put battery in and then turn on phone. It should work...mine is working fine.

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When i push scroll button down nothing works only side to side up and down works


This is very common for the blackberry's. Sometimes the trackball gets full of lent and dirt which won't allow the wheels to move. The chrome ring around the ball just pops off and the track ball should come out. Try cleaning it with a small brush. If this doesn't fix the problem, then a new track ball can be purchased on ebay for less than $5

Dec 03, 2009 | RIM BlackBerry Curve 8310 Smartphone

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The roller on my Blackberry World Edition 8830 moves my curser to the left with no problems but is incredibly slow moving to the right


Move the ball side to side very quickly for about 2 minutes as fast as you can.

This loosens it up, I do it about once a week with mine.

Oct 02, 2009 | RIM BlackBerry ® 8830 Cellular Phone

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My roller ball goes up and down but not side to side please help!


The roller balls on Blackberries are notorious for this. The problem is that they get dirty. It is possible to remove the ball and clean it but that will void your warranty. I suggest calling your service provider and getting it replaced under warranty if the phone is less than a year old. If it is over a year old the warranty is expired already and you might as well take it apart yourself. You can find instructions on how to do this HERE

Apr 22, 2009 | RIM BlackBerry? Pearl 8120 Cellular Phone

1 Answer

Roller ball


All you have to do is take a sheet of paper with print on it. Take the battery out of you phone. Next do a figure eight motion with the ball side down on the phone about 10 times. There is something on the ink on the paper that will make this work again. good luck

Feb 12, 2009 | Verizon Communications BlackBerry Pearl...

3 Answers

The ball won't scroll down


Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

1 Answer

Pearl roller ball


It might be a case where the track ball has some dirt or debris underneath it. First, turn the device off. Next, press down firmly on the track ball while at the same time rolling it in every direction. Hopefully that will knock loose any debris. Another tip to try is to wet your thumb with a little water and do the same thing.

If those two options don't work, you may try taking out the track ball and blowing out the slot with some compressed air. Below is a link that shows how to remove and clean the track ball:

http://www.blackberryforums.com/general-8100-series-discussion-pearl/113889-how-clean-trackball-your-pearl-8100-a.html

Oct 03, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Roller ball will not work down.


Cleaning the roller ball with a lint free cloth seems to work pretty well. Lock the hand held and then just go to town on the roller ball with the lint free cloth.

Sep 17, 2008 | RIM BlackBerry Curve 8310 Smartphone

5 Answers

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Same problem, wouldn't scroll down. Lifted the ring pulled out the rollerball and cleaned it with alchohol. Used a cotton swab, soaked it pretty good and rolled it around a bit. Set it back in and it worked like new. Watch how you take it out so you can put it back in the same way.

Sep 15, 2008 | RIM BlackBerry Curve 8310 Smartphone

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