- Confirm the disc is inserted
correctly into the PlayStation 2 console (label side should be facing
up when the PlayStation 2 console is in the horizontal position).
the disc is clean. To clean a disc, use lint-free cleaning cloths made
specifically for cleaning CD/DVD discs, sold at computer software
stores. When cleaning the disc, we recommend starting from the
innermost circle, and wiping out to the edge in a straight line. We do
not recommend wiping in a circular motion, as it may create more
scratches on the disc. [Note: Other materials, such as a paper towel
or a T-shirt, may also scratch the disc. If there are any scratches,
smudges, or fingerprints on the disc, it may not function properly.]
Try playing different CDs, DVDs, and games on the PlayStation 2 console to see if the problem exists across multiple discs.
To determine if the problem is with the disc itself, try playing the disc on a different PlayStation 2 console (or a PS oneTM or a standalone CD/DVD player, if applicable).
that you are not using any game modification devices. Unlicensed
devices such as game modification devices can interfere with the proper
function of the software. I do not recommend the use of any game
modification devices or unlicensed products.