Question about Kodak EASYSHARE 5100 All-In-One Printer

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New black cartridge in Kodak 5100, only prints part of page

I had a half-used cartridge of black that quit printing... I cleaned the heads, recalibrated... nothing worked. I bought a new cartridge and installed it --- now 1/2 the page prints okay but after that its all down hill... hit/miss for the rest of the page, and no readable characters by the 2nd page.

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1 Answer

Printer will not print black ink


Seems to be a common fault with Kodak EasyShare 5100/5300

Contact Kodak Support and go though the following tests:

Remove and re-seat Printer Cartridge(s) - Done

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Run Computer Colour Test - Done

They will then send you a new Print Head.

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In the UK call 0870 2430270

Tell them, because they will ask you to:

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Carried Out Printhead Cleaning

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Did a Test Print (Press Photo & Copy together) and NO BLACK

and they will send a New Print Cradle overnight.

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1 Answer

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An inter active website is being provided by Kodak to help their customer w/ this issue.....Try using www.kodak.com/go/itg and use missing colors for sub class if this does'nt solve the issue call Tech. support. (1 800 421 6699)

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I have had the same frustrating problem.
I cntacted the Kodak live web chat help line and after removing the print head,switching the machine off for 1 min and reconnecting.Clean heads and recalibrate.
.....Still the same.
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