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My computer wont recognize my hp scanner - Minolta Dimage Scan Dual II Film Scanner

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  • michael937
    michael937 May 11, 2010

    need info and of course you were using the installation CD right?

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You need to install it's drivers. You can find it driver on www.support.hp.com

Posted on Sep 05, 2009

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2 Answers

Can not scan to mac computer from hp c7280. What should I do? I need to know how to scan hp c7280 to my imac computer. I receive the message "refer to device documentation to troubleshoot." ...


There are multiple ways to use the scanner on your Mac. If your Mac recognizes the scanner as a device, then you can use the scan from the Mac using Preview or Image Capture apps (in your Applications folder). You can also use Picasa by going to the import function and finding the scanner and try it from there. If you are having issues getting the HP scanner to recognize the Apple device. Here is the official website for the download from HP. Apple drivers sometimes do the job of getting the scanner to be recognized, but the official drivers might do better.

Mar 02, 2011 | HP Photosmart C7280 Printer

1 Answer

Won't scan, says usb cord not connected, but it is.


Hello,
The fact that the printer wont recognize that your USB cable is connected when scanning can be caused by multiple factors.
The first is that the scanner is not installed, please check on your computer in Control Panel / Scanners and cameras to see if it is installed.
If it is, also make sure the software that came with your HP scanner is installed and running.
If this still does not work, try scanning from your computer, if that fails you need to reinstall the drivers and software.
Thanks,
Pat

May 22, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Need assistance with hook up and how to use. Lost the instruction booklet. Is there a specific cord I need to buy and do I need to download software in order to use?


I am assuming you have never hooked up the scanner before. If not, you will need to download the drivers so that your computer can recognize it. You can download the drivers from the link below:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=57854&lc=en&cc=us&dlc=en&lang=en&cc=us

Once you have installed the drivers, use the USB connector cord to connect the scanner to your computer. The computer will recognize the scanner and you can proceed to using the device.

Nov 19, 2009 | HP ScanJet 2200C Flatbed Scanner

1 Answer

HP C5280 all in one prints but does not scan


2 ways to scan from HP printers

First* try from "my computer" ... near the bottom of the page you should see "scanners" in there, try clicking that and follow prompts

Second* go to start/ programs/ HP/ HP Solution Center
all scanning choices should be on the left

Please don' forget to rate me : )

Oct 01, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

Scanjet 4370 is recognized in "My computer". But HP Solutions does not recognize it, saying "No HP device detected. Closing HP solutions". When I try to use scanner, a microsoft box opens and asks me if I...


Is HP Solutions on the internet? You are using the scanner on board and it works. Do I have this pictured correctly, if so, maybe you you have a good blocker that is over protective?

Aug 04, 2009 | HP Scanjet 4370

1 Answer

Scanner wont work


You don't give a lot of information to go by, but my best guess is that you don't have the proper drivers installed.

HP Scanners and printers usually require that you first install the drivers, then connect the device. If Windows still does not recognize it, reboot with the scanner attached. The 'Found New Hardware' wizard should pop up and install the drivers.

Download the latest drivers from HP's website and install.

Hope this helps.

Jun 28, 2009 | HP Photosmart 3210 All-In-One InkJet...

2 Answers

Scanner not recognizing software


try opening the scanner from the START-ALL PROGRAMS-HP-ALL IN ONE

Jan 11, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

SCANNER GIVEN TO ME DON'T HAVE DISK. DOWNLOADED FROM WEB SITE.


I HAVE THE SCANNER ATTACHED TO HP 4050 LASERJET PRINTER
What does that mean?
scanner should not be connected to anything but the computer.
Did you have the software disk for the scanner?

Oct 26, 2007 | HP ScanJet 3200C Flatbed Scanner

1 Answer

HP ScanJet 6200C


Did you try connecting the scanner to a diffrent computer or tried a different cable to connect it to the computer?? Try this and let me know if there are any further concerns. Good Luck

May 11, 2007 | HP ScanJet 6200C Flatbed Scanner

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