Ive got 90gb ipodand it worked fine now got little sad ipod icon on screen tryed to restart it by holdin menu and select no joy little icon still comes up ive tryed the apple site and tryed everything it said to do but with no joy
My advice would be to back up your library and format the ipod.
(With iTunes up) plug in ipod and wait for it to connect. once its connected, click on your ipod on the left, on the bottom of itunes it should say something like (restore ipod) that's what you want, click that and leave it be and the ipod should be back to normal. if not then you would have to take it into an apple store. There, they can assist your further.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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The "sad" iPod icon usually indicated that the iPod is having trouble connecting with a computer. This is, in most cases, not a serious issue and can be resolved with a few easy procedures. In most cases the data on the iPod is intact, even if the sad icon was displayed.
Verify the iPod has a charge. If in doubt, allow it to charge for 30 to 60 minutes. Do not remove charging cable. Toggle the Hold switch to the Hold position and back. Then press both the center (Select) button and the Menu (upper part of wheel) for up to 10 seconds. Release the Select and Menu buttons when the Apple logo appears, and quickly simultaneously press the Select and Play/Pause (bottom of the wheel) button. Switch from the electrical plug to a computer connection (if necessary) when the Disk Mode screen appears. The screen should change to the normal "Do Not Disconnect" update screen. Contact Apple about finding a repair service if the iPod will not go into Disk Mode.
Try this!http://ipod.about.com/od/troubleshootingyouripod/ht/reset_ipod_nano.htmDifficulty: Easy
Time Required: Less than 1 Minute
NOTE: First make sure that your iPod’s hold button isn’t on. This is the little switch at the top left corner of the iPod video that you can move to “lock” the iPod’s buttons. If this is on, you’ll see a little orange area at the top of the iPod nano and a lock icon on the iPod’s screen. If you see either of these, move the switch back and see if this fixes the problem. If the hold switch wasn’t the problem do the following:
Move the hold switch to the on position and then move it back to off.
Hold down the Menu button on the clickwheel and the center button at the same time. Hold these together for 6-10 seconds. This should restart the iPod nano. You’ll know the iPod is restarting when the screen changes and the Apple logo appears.
If this doesn’t work at first, you should repeat the steps.
If this doesn’t work, you should try plugging your iPod into a power source and let it charge. Then repeat the steps.
If this doesn’t work, you may have a bigger problem, and ought to get more help.
First turn it off, if it can. Then, click on the home button and plug the cord to the computer and ipod. Keep holdin' the home button until the connect to itunes sign shows. Then, on itunes hold shift and click update and then update it to the version you have to download the version you have go to http://www.felixbruns.de/iPod/firmware/ then select your ipod firmware. i do not think this deletes your songs and media.
It looks like there is some kind of software problem with your iPod.
First, power up your iPod (showing the sad face).
Try pressing the center and menu buttons at the same time, and holding it like this until the iPod shuts off (after about 5 seconds).
This should 'force-restart' the iPod.
If this doesn't work, plug your iPod into your computer, open iTunes,
select your iPod in the left-hand menu and click Restore. Note that all songs/photos/videos will be erased by this procedure.
Should this also fail, you can try leaving your iPod turned on (with the sad face), and wait for the battery to completely run out (the iPod should not turn on at all anymore). Leave the iPod unpowered for about an hour, recharge it, and retry the above steps.
Hope this helped,
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
and hold the Menu and Center (Select) buttons simultaneously until the
Apple logo appears, about 6 to 8 seconds. You may need to repeat this
Tip: If you are having
difficulty resetting your iPod, set it on a flat surface. Make sure the
finger pressing the Select button is not touching any part of the click
wheel. Also make sure that you are pressing the Menu button toward the
outside of the click wheel, and not near the center. If the above
steps did not work, try connecting iPod to a power adapter and plug the
power adapter into an electrical outlet, or connect iPod to your
computer. Make sure the computer is turned on and isn't set to go to
try to put the ipod into disk mode, while connected to PC, perform first hard reset by holding select and menu buttons until it restarts, when quickly change to pressing select and play buttons, then it must go into disk mode, will sync with PC and must show in iTunes, perform restore function to reformat the memory