Question about Philips SP900N Webcam

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Philips VLounge crash on open.

Every time I open Philips Vlounge webcam program (recently downloaded) I get the error message 'Philips VLounge has stopped working' I haven't found any possible solutions so far, and am unable to use the program altogether. When trying to access the webcam's properties, the window also crashes with a similar error message. Any ideas/help?
(I am using a Dell Inspiron 1520, running on Vista, if that helps in any way)
Thanks in advance.

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I have the same problem with my philips spc620nc . Have tried philips support. no response. Almost 1 year since first inquiry.

Posted on Dec 13, 2009

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Hi - the CD is probably out of date and you need the latest version of software which will incorporate any patches that have been issued.
You have a conflict between your webcam and another program on your pc.
Have you tried it using another browser as default ?
Uninstall the webcam software
Find the serial number of your webcam and visit the philips support website.
Download the software from there and look for any information that may help - they probably have an email help service

http://www.support.philips.com/support/sms_page.jsp?userLanguage=en&userCountry=gb

Posted on Sep 05, 2009

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