Question about Cnet CNIG914 Router (NWCNIG914)

1 Answer

Why its working with some ISP's and does not work with other ISP

The CNet cnig-914 always give a connection but with some ISP they did not open internet but with other ISP its work without any problem.

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  • RAMI_RAMI Dec 09, 2007

    but dear sir here in Jordan all ISP's use the same protocol (PPPOE), and other router Brands like (TPLINK) is working with all ISP without any problem we face this problem only with CNet CNIG-914 with company that called ORANGE, so i need from you to tell me if thier any changes must be done to our CNet router. Thank you(RAMI_RAMI to Pasha19)

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ISP's have different requirements for connecting a router to their hardware. One required me to enter a static IP address, another requires acceptance of a dymanic IP address and a third uses dynamic IP addresses and requires a PPPoE logon from the router and a configuration change to their modem to switch it to a bridge, and a fourth I have read about require a reboot of their modem device to recognise changes in the MAC address (assigned to the network adapter) of the attached device (router). I am sure these are not all the variations possible, Requirements for router connections specifically the WAN side of the router are specific to your ISP. Often in their help or support areas they either have FAQ's or help pages to explain the requirements or an online technician available through chat who can tell you what is required. Often however it is up to you to be able to perform then necessary configuration tasks (especially on you hardware) to make this happen. I may be able to provide assistance of you identify you internet provider including local provider companies and geographic location (city / State) in some cases to determine their policies and requirements for attaching routers to their equipment.

Posted on Dec 08, 2007

  • david Dec 09, 2007

    I am not from Jordan and was unaware you were until you responded. Much of the information supplied in your response was very helpful. Assuming you can verify connection of the equipment you desire is acceptable locally. Based on your description of the requirement the router user guide indicates it supports PPPoE logons so it appears possible that it will work.



    The user guide for the router including generic instructions for configuring it is apparently located here:



    http://www.cnetusa.com/support/manuals/C...



    This manual describes how to configure PPPoE in the router. Other considerations from my experience indicate you need to learn from the ISP if there is any configuration of the modem required to allow the router to perform the PPPoE logon -- where I am located the DSL modem provides that service and must be configured with a web browser to allow the router to perform that function HOWEVER AS WE BOTH UNDERSTAND LOCAL RULES AND REQUIREMENTS ARE DIFFERENT.

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