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I have had for about seven years a Kenmore Elite HE3 washer. It is no longer under warranty. We were going on vacation, so we unplugged it and turned the water off on the wall behind it, and kept the door open to prevent mildew. We came home, and the washer had filled itself, and overflowed onto the floor, causing a small flood in the laundry room - probably a few gallons at least, plus what was in the washer. How could this happen being unplugged and with no water source? Also, we have noticed a strong, nasty odor when it is draining into the sink, but the clothes don't smell (yet). It is not the sink that stinks. Sears wants us to pay $129 for a guy to come out and fix it, plus parts. Not sure what to do. It seems other have had a problem with this washer with it randomly filling up - it now does this about twice a week - along with a bad odor. Please help.

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If you turned off the shutoff valve then it's defective. Valves in washer also must leak as both sets of valves have to open to let water into machine. Not sure what might be causing odor.

Posted on Sep 19, 2009

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