Question about Saeco Vienna De Luxe Espresso Machine

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Panarello We live in Ghiffa, Italy. The pannarello on our Saeco Vienna superautomatic coffee machine broke and we would like to replace it and have the new part before Christmas.

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Re: Panarello

Got to and look up a service center. They should be able to provide you with a panarello.

For Saeco Parts in the USA

Posted on Dec 10, 2007

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Can I repair it myself?

Notice if you can hear the pump when you are opening for steam.If you dont hear it ther is a problem at the switch.If you hear it then the tube is just blocked with milk.

Apr 29, 2014 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

The black plastic panarello (inside the steel cover) on my Saeco incanto deluxe is broken. Where can I order a new one?

I find that the panarello on the Vienna oveer-froths the milk and makes too many large bubbles as opposed to the preferred micro bubbles. The Gaggia Panarello Replacement Wands will work as a better replacement and the stainless steel one makes much better foam. I found Seattle Coffee Gear sells them for a reasonable price, $40 for the Stainless, and $20 for the plastic:

Feb 12, 2010 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Hello. I have a saeco vienna superautomatic

This happens due to condensation caused by steam developed at the end of the grinding cycle. Make sure that the grinding chamber is completely cleaned and dried before using the grinder.

  1. Turn the whole bean chamber to the right until it can be lifted off the base. This will allow you to clean the grinding wheel. NOTE: Never use water or liquid for cleaning the lower grinding section of this appliance.
  2. Clean interior recesses with a soft brush (not provided).
  3. Wash the whole bean chamber and lid and the ground coffee chamber and lid in mild detergent and water. These items are only dishwasher safe on the top rack of your dishwasher. Wipe exterior with a damp cloth. Do not immerse mill in water or any other liquid or place in dishwasher. Use only non-abrasive cleaners to remove stains.
  4. After completely drying, replace whole bean chamber. Important: when replacing whole bean chamber, screw on completely before setting grinding rate. Turn chamber clockwise (as viewed from top), until it will not turn. Fill with whole coffee beans for grinding and replace lid.
  5. Replace ground coffee chamber and lid, making sure it snaps securely into place.

Aug 02, 2009 | Saeco Vienna De Luxe Espresso Machine

2 Answers

Resevoir leaking on Saeco Trevi(like Vienna)


Contact Saeco USA and see where they have a local service for Saeco.

Saeco USA Inc.

7905 Cochran Road Suite 100
Glenwillow, OH 44139
Tel. 440-528-2000
Fax 440-542-9173

Visit the Web:


Aug 17, 2008 | Saeco Vienna De Luxe Espresso Machine

2 Answers

Saeco Vienna Deluxe odd burning smell

gears are probably broke. Happens when to much coffee and coffee ground too fine get compacted into the brew drive unit.

Shreds the plastic gears like butter.

Machine has to be sent out for service, gear replacement is long and impossible for anyone untrained. Trained techs it takes at least an hour if not more.

Apr 21, 2008 | Saeco Vienna De Luxe Espresso Machine

1 Answer

NEED a User Guide for saeco vienna superautomatic

Mar 24, 2008 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Superautomatic esspresso machine problem

You will probably find that the small holes in the filter are blocked with grounds of a perfect plug like size.

I carefully removed the filter plates and cleaned them thoroughly on mine and all was well.

Dec 17, 2007 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Steamer does not work

Your steam wand is probably clogged with milk. Remove the panarello outside and stick a paper clip up the tube. Then try to run water out of the steam wand.


Hope this helps!



Oct 04, 2007 | Saeco Vienna Espresso Machine

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