Question about HP Photosmart 2710 All-In-One InkJet Printer

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Error Message: Ox886a6916

On/Off switch does not appear to work. When power plugged in the above error message occurs. Any procedures to correct this or is a technical repair required?

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  • chrissy082 Aug 11, 2008

    Ox886a6b72 is what my error message says. Also, the copy, scan, fax, and photo buttons blink continuously, along with the on switch.



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I understand that you are unable to work with the ON/OFF button on the printer. I suggest you to perform the following steps provided.

Please do connect the printer directly to the wall outlet.

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

As this is a hardware issue with the printer you can contact your nearest service center by the help of the following link.



Posted on Jul 27, 2008


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