Question about Saeco Primea Cappuccino Touch Plus Coffee Maker

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Hi, I have the Saeco Primea Cappucino Touch Plus , and it syddenly gives the error code 5 - Call assistance. I have just changed the primea Water Filter - same way as always ! What can I do ?

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  • vjn24 Sep 05, 2009

    GREAT !!!!!!
    It was the brewing group , because I tried manually to push the the slider up and down a couple of times, and then it worked. It is working again. Thank you Nandini !!

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Need to prime the machine. The new water filter is causing the air lock in the system.Remove the filter and startup the machine it should prime by itself, when it's ready,fit the filter back and press hot water until the water flows steady. Hope it helps.

Posted on Dec 16, 2009

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Posted on Jan 02, 2017

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2 Answers

Hi, I have a Saeco Primea Touch Plus, in the display it says error 5. What ca I do? Regards, staffan


I had that error too, the very first day after i received my Saeco Primea Cappuccino Touch Plus from Germany. The curiosity is that the machine was able to prepare a cuple of cups and suddently died with 5 in screen. Going to the service, they said that error 5 is about a lack of pression in pipes, probably due to the unprotected transport to Romania. I don't know if they fixed alsi some jonctions, but i had to pay for few rings. Everything took a day in service, but now is working fine. Hope it was usefull and my english enough inteligible.

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1 Answer

Water filter initiation failed


Hi,

Did you this steps?

Fill the tank with fresh water.
Let the filter soak for 30 minutes.
After 30 minutes discard the water in the tank and refill with fresh water.

Place a container under the spout.

Press the cup button in the middle.(Filter on, yes)

Press the cup button again.(press ok, initialisation)
The machine initialises the filter.
Press the cup button again.(done initialisation)

Then press MENU repeatly. When the "exit" message is displayed, press the cup button. In this way, the machine ends the start-up phase.

Best regards
/Mirran

Sep 24, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

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Hi,

Try to descale the machine.
Try to adjust the grinder little.

/Mirran

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Hi,

The Primea do not have a float, it have a magnet and inside the machine there are a printed circuit card, this send a signal to the powerboard.

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in the water container they is a float .the float is probably stuck tap gently the container it should work cheers

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