Question about Whirlpool Washing Machines

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I have an Estate Heavy-Duty Washing Machine by Whirlpool. It's about 2½ years old and I wash 2 medium to large loads per week. I've taken good care of it and it's been an excellent machine until recently. Except for the spin cycle, everything works normally. When it gets to the spin cycle, it starts jumping and bouncing, like it would with a large unbalanced load, and will take off across the basement floor as far as the cord will allow. I've tried redistributing the load, removing half of the clothes, even holding it still with my body weight, which actually works best, other than leaving too much water in the clothes at the end of the cycle. I get the feeling that maybe it's a belt or something similar. Does anyone have any ideas or suggestions? Thanks! (PS - the warranty has expired.)

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There are three springs under the transmission that help balance the machine. The top ring on the outer tub is filled with water, also to help keep machine in balance. There are three pads the carriage rides on that also has the same function. I would check these plus make sure the machine is level with all four corner feet touching the floor. If all these are correct, the machine will stay balanced. You can go to www.partselect.com enter your model number. The site will give you a parts blowup that will give you an ideal where these parts are located. You can see and replace the springs by tilting machine back.
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Posted on Sep 05, 2009

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