Question about Logitech (980397) Consumer Headphones
I have a set of 980397-0120 logitech wireless headphones but cannot hear any sound through them. They are fully charged and plugged into my stereo but still nothing. HELP!
Same Problem, Headphones will charge but they wont turn on no matter what you do. Called, got them replaced, so I thought hmmm I can figure out what went wrong with the old ones.
It is the switch itself. The connection next to the charging plug does not make contact anymore. It is a weak point and after putting excessive force on the power button it actually twists the switch enough to beak the solder joint. DO NOT LIFT THE SWITCH ITSELF! Just solder the one next to the charging plug and it will be good to go.
To take them apart is a pain. Remove foam by pulling on it. Remove tiny torrx screw (CR VT-6, bit I used), then remove (actually pry up) silver "ring" at the point where the band meets the ear piece. Finally, pry apart at the band section. I used a razor blade. It is 4 tabs on the inside and is a pain, but came apart. Then take 2 screws out to remove the band and there is the board.
Solder the switch next to the light and charge plug and it is good to go.
Hope this works,
Ryan R. Gerner
Posted on Feb 28, 2009
There should be lights on the front of the headset's transmitter box. Are these lit up?
Also, there should be a "palm tree" icon on the left earcup of the headset. When you turn on the headset from the POWER button, the palm tree should flash about once a second. Is it flashing?
If not, you may need to "pair" the headset to the transmitter.
Posted on Mar 11, 2010
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