Question about Dell Inspiron 6400 Notebook

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Hey got a new laptop and my movie files wont play. they open in windows media player and i get the sound but no picture... What do i need to do so i can watch them??

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Try using a different player. I'm using VLC player its free and it play most movie files. I rarely use WMP coz it sucks

Posted on Sep 05, 2009

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Just load KM Player or TVC (Total Video Converter) Player in ur laptop

Posted on Sep 05, 2009

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How can I play a dvd movie on new lenovo laptop with Windows 8.1


once you insert the dvd in your laptop,it should asking you what to do in a box.You can choose to play the media and etc.If there is no box pop up,you can try open media player like cyberlink dvd or vlc player, go to file >open media from your dvd player.

Jul 30, 2014 | Lenovo Computers & Internet

1 Answer

The file format is not supported


Hi driddle00...
This information came from the Microsoft WebPage:

"Cannot play back the file. The format is not supported. This behavior occurs because PowerPoint can play back only QuickTime movies (.mov and .qt files) that use compression schemes with corresponding Media Control Interface (MCI)-compatible codecs.

A codec (compressor/decompressor) is an algorithm or scheme that is used to record digital video or audio. For example, when you transmit video over the Internet, the video must be compressed on the sending end and decompressed on the receiving end. A codec can be chosen based upon the user's audio or image quality and image size preferences.

When you read a QuickTime movie, a Video for Windows decompressor decompresses the QuickTime files. If the decompressor does not support the compression method used by the QuickTime movie, the decompressor cannot display the movie on the screen.
To work around this behavior, use one of the following methods. uparrow.gifBack to the top Method 1: Create a hyperlink to the .mov file loadTOCNode(2, 'workaround'); Create a hyperlink to the .mov file, and then let the QuickTime Player for Windows play the file instead. To do this, follow these steps:
  1. Select the object or text that you want to assign the hyperlink to.
  2. On the Insert menu, click Hyperlink.
  3. Under Link to, click Existing File or Web Page.
  4. Select the QuickTime movie that you want to play, and then click OK.

    Note Under Look in, click Current Folder to see a list of files, click Browsed Pages to see a list of recently viewed Web pages, or click Recent Files to see a list of recently used files.
During the slide show, click the linked object or text to play the movie. If a valid player is available, the player starts, and then the player plays the QuickTime movie. uparrow.gifBack to the top Method 2: Convert QuickTime movies to AVI format loadTOCNode(2, 'workaround'); Note In the following steps, you must use QuickTime 4.0 Pro. You cannot follow these steps with the basic version of QuickTime 4.0. The steps are the same for both Windows and Macintosh versions of QuickTime 4.0.

You can use other QuickTime editing programs instead of QuickTime 4.0 Pro. To do this, see the QuickTime documentation for the relevant steps.

To convert the QuickTime movies to AVI format, follow these steps:
  1. Start QuickTime Pro, and then open the file that you want to convert.
  2. On the File menu, click Export.
  3. Set the Export file type to Movie to AVI.
  4. Click Options, and then click Settings.
  5. In the Compressor group, click the list of compressors, and then select one from the previous list. Cinepak is a popular format. Select the format that you think works best with the movie.
  6. Make sure that you change the extension on the file name to .avi, and then click Save.
uparrow.gifBack to the top Method 3: Recompress the QuickTime movies with compatible codec loadTOCNode(2, 'workaround'); Note In the following steps, you must use QuickTime 4.0 Pro. You cannot follow these steps with the basic version of QuickTime 4.0. The steps are the same for both Windows and Macintosh versions of QuickTime 4.0.

You can use other QuickTime editing programs instead of QuickTime 4.0 Pro. To do this, see the QuickTime documentation for the relevant steps.

To recompress the QuickTime movies with compatible codec, follow these steps:
  1. Start QuickTime Pro, and then open the file that you want to convert.
  2. On the File menu, click Export.
  3. Set the Export file type to Movie to QuickTime Movie.
  4. Click Options, and then click Settings.
  5. In the Compressor group, click the list of compressors, and then select one from the previous list. Cinepak is a popular format. Select the format that you think works best with the movie.
  6. Click Save.
uparrow.gifBack to the top Verify that QuickTime movies are compatibleYou can use Microsoft Media Player to... loadTOCNode(1, 'moreinformation'); Verify that QuickTime movies are compatible loadTOCNode(2, 'moreinformation'); You can use Microsoft Media Player to verify that a QuickTime movie is compatible with PowerPoint.

Note Microsoft Media Player (Mplayer.exe or Mplay32.exe) is a different program than Windows Media Player. Microsoft Media Player is included with various versions of the Windows operating systems, and is an MCI-compliant device. Windows Media Player, however, is a new technology that does not rely on MCI to play various forms of media. Windows Media Player can play a wider range of video and audio formats than Microsoft Media Player can play.

To determine the compatibility of the movie, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type the appropriate command for your operating system:
    • In Microsoft Windows 98 or Microsoft Windows Millennium Edition, type mplayer.exe, and then click OK.
    • In Microsoft Windows NT 4.0, Microsoft Windows 2000, or Microsoft Windows XP, type mplay32.exe, and then click OK.
    Microsoft Media Player starts.
  3. On the File menu, click Open.
  4. Select the QuickTime movie that you want to verify. Click Open.
If the QuickTime movie is compatible, Microsoft Media Player opens the movie. If Microsoft Media Player opens the movie, but PowerPoint does not, there may be a problem with PowerPoint or with the MCI settings. If Microsoft Media Player does not open the movie, and then you receive an error message in Media Player, the movie is not compatible and cannot be played in PowerPoint. You may be able to make the movie compatible by using one of the methods described in the WORKAROUND section of this article."

Sep 06, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Hi i have a western digital home edition 2 tb hard drive that now when i play an avi movie file i get sound and no picture or picture and no sound also these files play fine on windows media player so now...


> these files play fine on Windows Media Player

Then, continue to use Windows Media Player.

Or, tell us what alternative program that you use that gives "sound-and-no-picture" or "picture-and-no-sound".
What version of that program?
Windows XP? Vista? 7?
Any more "possibly-relevant" details ?

Feb 01, 2011 | Computers & Internet

1 Answer

In windows media player I can open a movie, the audio plays but the picture does not display. Can you help please?


The file format may not be supported by WMP or the file might be damaged.

Try using VLC Media Player. It's a free open-source software that plays almost all types of media formats and also repairs damaged media files.

Click here to go to their website for the file download and check out the full details of the software.

Sep 08, 2010 | Microsoft Windows Media Player

1 Answer

I cant open the media player of my laptop,,i cannot see a picture of movie,its only sound


WIndow media player does not include a DVD codec (mpeg 2 or 4)in its download file. You have to purchase that separately. Why not just download the free Video Lan (VLC) player, it will play almost anything.

Mar 25, 2010 | Toshiba Satellite A135-S4527 Notebook

2 Answers

Downloaded movie will not open with windows media player


Use vlc it's free and it opens all type of association files.
At times with windows media player when you do file open On the TYPE OF FILES SET IT TO ALL FILES.

Feb 18, 2010 | Acer Aspire One PC Notebook

1 Answer

How to play straight from hard drive.


Hi And Welcome to Fixya,

You can used Windows Media player, By opening the file. Open your Windows Media Player click on file>open>then browse for folder of Video_TS folder double click it then you find a bunch of stuff inside that folder. Click any one of the file then on your keyboard hit CTRL+A to highlight all, then click open.
All file will go and open to your Windows media player. Try to played it. About nero you can open a largest file and then played it there.

Jan 18, 2010 | Pinnacle Dazzle DVD Recorder

2 Answers

Windows media has sound no visual when playing


Your media player might be having problems getting the video feed from the USB. try copying the file to your local disk and play the movie from there.

Nov 11, 2009 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Playing the V3 movie files on media player?


The problem seems to be in the Media Player (or Windows) itself. I have V3 too and have no problems with playing the shot movies. The movies are in a standard AVI format which is usually recognized my Media Player. You may need to re-install all you codecs or even Windows ;-(

Sep 12, 2005 | Samsung Digimax V3 Digital Camera

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