Question about Palm Tungsten E2 (Multilingual) Handheld

9 Answers

Cant get out of screen alignment program

No matter how many times I click the target the program keeps running and I can't get out of it to do anything else even after hard or soft sets. Any ideas?

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  • pblee Apr 03, 2008

    have same problem on screen alignment screen the device (dopodd810) does not accept the touch of stylus on first cross in centre of screen. so then it doesnt move on to any other of the crosses and thus screen cannot be aligned. The device works on accept the outter edges left and right are not selectable... so cannot use scroll bars etc...

  • Anonymous Jan 04, 2009

    I can't get out of screen alignment program either.

  • Anonymous May 15, 2009

    Cant Get Out Of The Align Screen thing =S

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OK, Now anyone watching this forum can hear the truth. Well start with how to get out of the designator, however this will make the screen out of alignment by about 2mm. tap on the corner targets until you get to the center one. Try tapping off to the side top or bottom of the target further and further away until the program exits.
To fix the problem first try using the corner of a piece of paper and run it along underneath the plastic covering the edges of the touch screen. Use as much force as you can without creasing the paper. Do NOT press down on the touch screen!
Other than that the reason why you can't tap on the center of the last target is either a marked or damaged screen. Look at your screen carefully and identify any smears, marks or fingerprints. Clean these using a soft cleaning solution (such as for camera lenses etc.) and try the designator again. If this does not work look for scratches. If these are found in the area of the target then sorry, but you can never designate your PDA again.

Posted on Mar 22, 2009

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I have had this happen to me several times. I think it is a bug in the system, but there is not info or patch listed on the PALM Web site. Below is what I found on this site on how to reset and fix the issue, but it will erase everything so make sure you have a backup of you data. Unfortunately, this is the only working solution I have found in the last year.

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Sounds like the digitizer is so far off that the input won't align correctly. This would, most likely, be confirmed if you get any response when you tap the touchscreen (moving cursor, beeping, etc). You'll need to try a soft reset using the little reset tool in the end of your stylus, or a paperclip if you don't have it. Press and hold the reset button inside the unit (located in the back panel) for a few seconds until it chimes and you see the Palm logo. Then try the Digitizer again to calibrate.

Now, if that doesn't work, you may need to factory reset the device. THAT MEANS YOU LOSE ALL YOUR DATA, so do whatever you can to get it backed up. You simply hold the reset, then press and hold the power button for several seconds. Instead of the standard Palm logo you'll see a prompt asking you to press up on the touchpad, on the front of the unit, to reset it to factory default. It will then run you through the initial setup routine to set the date, time and finally calibrate the Digitizer.

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Posted on Dec 21, 2007

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The continuous loop when aligning the touch screen has been bugging me for months and I could only temporarily cure it with a soft reset. Having read through the solutions it now aligns as it should. I tried the paper round the screen edge trick and really polishing the screen with a damp tissue. So I am no longer looking for a replacement!

Posted on Aug 05, 2009

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I have an E2 and none of these have any useful effect, unless losing data due to a hard reset is useful.

This doesn't even exist: The single most common mistake when calibrating a touch screen on a Palm based device is not noticing that it says "tap (or touch) here to finish" in the centre of the screen after you have been around once.

Maybe Frano12's solution could do something, but the instructions, well... seem like ramblings... It must be me...

The real solution is to throw the E2 in the H2O and flush. Then go buy a Windows based unit. Windows based units may not be any better or even inferior, however, my expectations for Windows crashes has already been set because I use it everywhere else. Time to buy a Smart Phone and junk this piece of tin.

Posted on Jan 15, 2008

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Not sure what Frano12 is trying to do to your palm but using a pen on it will leave ink and scratches all over it.
The single most common mistake when calibrating a touch screen on a Palm based device is not noticing that it says "tap (or touch) here to finish" in the centre of the screen after you have been around once.

Simply touch the centre of the screen and the program will exit or continue taping targets if you think you may have made a mistake.
Nick. :)

Posted on Dec 10, 2007

Thanks for the correction Nick. Instead of pen I should have said stylus. No harm to your palm using the stylus.

For hard to callibrate palms.

Posted on Jan 07, 2008

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NO NO NO! IT IS BECAUSE YOUR SCREEN IS DAMAGED! THE TOUCH SENSITIVE S=CELLS ARE OUT OF ALIGNMENT, LOOK CLOSELY AT THE DISPLAY, IF IT IS NORMAL AND UNDAMAGED THERE SHOULD BE A GRID OF PERFECTLY ALLIGNED DOTS. IF IT HAS BEEN DAMAGED THEY WILL BE ALL OVER THE PLACE!

Posted on Oct 21, 2008

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What I found to work at least temporarily - relly it sounds dumb but it worked - I set an alarmed appt for a minuite in the future went to the screen alignment program - I kept aligning it over and over again till the alarm went off - whe it did it aligned my screen and got itself out of the alignment program - try it and see if it works for you

Posted on Apr 16, 2008

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While attempting to calibrate screen,use pen to mark each pixel of screen space with device turned on
do it up an down then left to right till all screen area is covered, then return to calibrate the points, apply slightly more pressure to each point calibrated before releasing. this should help..

signed.
palm addict.

Posted on Dec 10, 2007

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