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Problem with Sony Playstation 3 (PS3) Console

ps3 not reading

40gb ps3 not reading any discs. this is my 2nd ps3 with this problem.

Posted by avatar on Dec 08, 2007

    • By avatarandrewraymon May 11, 2010

    • This same problem is happening to my friend. There has to be a similarity between all of these problems. Was anybody playing COD either 4 or 5 or playing on an 80GB or both maybe.

    • By avatarRadio Code Pro May 11, 2010

    • For a complete breakdown on the causes and solutions for the PS3 not reading discs, please view this FixYa Tip. Thanks.

    • By avatarfixps3 May 24, 2009

    • Same problem here! Soooo

      1. Anyone experiencing the same problem (not reading games/movies/freezing etc.) e-mail me at: fixps3@yahoo.com - Please email me with the following:

      Name?
      State/Country you’re in?
      What model PS3 you own? (40-80GB)
      When was it purchased?
      When the problem began?

      Ihave contacted an attorney who is interested taking it further if Sonydon't start owning up to their problem, so pass the word on.



    • By avatarGuest May 12, 2009

    • I have the same problem kinda... I can play FIFA 08 when I get off work. I normaly play once a day. When I get started the system does fine. I turn it on and it works, during the game Andy Gray, who is the announcer for the game, gives his play by play. Then suddenly out of no where Andy Gray just stops talking. I can still play the game until half-time or when the game is over. When the game is over, I normaly want to play again but there is no menu at all for the game. I can't do a rematch or end the game. I restart the system and it tells me that there is no game in the system. It's really annoying. Any ideas?

    • By avatarGuest May 08, 2009

    • the disk dosnt spin

    • By avatarjoedurkin May 02, 2009

    • PS3 Sucks. Sony makes good products, but the PS3 is not one of them. DO NOT PAY $150 to have your PS3 repaired. I got mine fixed the first time it stopped reading discs. I had lost my receipt, legitimately, and had to spend 2 hours on the phone proving I bought the thing so they would fix it. Got a one time warranty courtesy repair. PS3 was still within one year old. Otherwise, I would have paid. HOWEVER...guess what...112 days later, same FLIPPING problem...and they want $150.00. I told them it makes no sense. This equates to half of a new game system and more than half the cost of a new PS3, so if I pay...90 days from now...Probably the same problem...and out of warranty again. WHAT A RACKET. SCREW THE MAN!!! Buy a different product.

    • By avatarGuest May 02, 2009

    • Sony PS3 stopped reading PS3 games and Blu-Ray Movies. It worked fine last weekend. We did not use it during the week and suddenly it no longer works

    • By avatarpaki dirkas May 02, 2009

    • same problem if your in warranty your good if not they send you a ps3 for $150

    • By avatarkevinttt Apr 23, 2009

    • Game has stopped reading ps3 games. You can play games loaded on the hard drive but won't play discs. The lens cleaner disc does load and appears to work however does not correct the problem. This PS3 is just out of warrenty.

    • By avatarjuventino479 Apr 17, 2009

    • my ps3 will play everything except for ps3 games. it all started when i went to my granmothers house and she has alot of cats

    • By avatarGuest Apr 12, 2009

    • not reading games

    • By avatarfreehopegirl Apr 06, 2009

    • My PS3 is not reading that there is a disk in it when there is. What do I do?

    • By avatarGuest Apr 06, 2009

    • not reading disk

    • By avatarGuest Apr 06, 2009

    • It just started happening with my movies. If my games start to go Im gonna get real mad real quick. I love Sony but this is startin to **** me off

    • By avatargetrdone69 Apr 02, 2009

    • just replaced lens 120 bucks still doesnt spin? going to try restating system?not always the lens. mine slowly went i could play for 20 min then black screen then week later nothing but whats on the ps3 demos and stuff

    • By avatarGuest Mar 30, 2009

    • My ps3 has same problem wont load disc. Law suit would fix the problem.

    • By avatardjang27 Mar 30, 2009

    • Wow, my PS3 stopped reading PS3 dics and blu-rays as well; leaving me only able to play most PS2 games on a still shiny PS3! And to find sooo many other people with the very same problem in the first five minutes of researching the issue is a huge blow to my faith in Sony. I've been a loyal sony fan since the PSone hit the scene but I have to say my future as Sony's long-time costumer has been hugely jeaprodized by Sony's complete disregard for customer satisfaction!! I'm definitely on board for a CLASS ACTION LAWSUIT. The situation in RIDICULOUS for lack of a better word......

    • By avatarlcompy Mar 29, 2009

    • Out of no where, 2 days ago, my PS3 will not load a disc. All I get is a spinning disc icon in the upper right corner of the screen.



      Will not load games or blu-ray discs. What's up with that ????????

    • By avatarhard2handle Mar 29, 2009

    • I had the same problem, but it's not the software patch, it's themachine itself. The arm for the blueray reader is prone to breaking. Ihave contacted several repair shops who say it is a common problem. I have been thru two PS3's and both failed to read the discs. The second was a replacement. Now they want to charge me for repairs as well. I agree with the lawsuit plan and would jump on board should one be filed. Sony knew that their product was defective and shipped anyway, now we pay the price. Look at the site, over 200 with the same problem. One here, has been thru 4 Playstations. FOUR! That's wrong. I paid $600 for a paper wieght. They lost my business.

    • By avatarGuest Mar 28, 2009

    • it doesnt read the disk

    • By avatarYOPLAYON Mar 28, 2009

    • AFTER INSTALLING 2.60 FIRM WARE UPDATE WHICH REALLY IS NOT A CHOICE LIKE SONY SAYS YOU CAN'T PLAY ONLINE IF U DON''T THUS THEY FORCE U TO UPDATE. WELL IT WAS PLAYING JUST FINE BUT AFTER THE UPDATE MY BLUERAY PLAYER WONT READ ANY DISK ANYMORE ITS JUST KEEP SPINNING IN THE UPPER RIGHT CONNOR OF THE SCREEN. WELL CALLED SONY AND THEY SAID DID U READ THE DISCLAIMER UPDATE IS UR CHOICE AND IF ANYTHING HAPPENS TO UR PS3 ITS UR FAULT. ITS REALLY NOT MY CHOICE WERE FORCE TO DO IT AND JUST THINK THEY WERE THE ONES WHO WROTE AND PUT THE BAD PATCH OUT THEIR BUT NOT RESPONSIBLE. I LOOK LIKE SONY CREATES THESE BAD PATCHES TO MAKE MONEY BECAUSE ITS MORE THAN A YEAR THAT I HAD THIS PS3 AND NOW THEY WANT 149.00 TO REPAIR IT. MAN THATS ALOT OF MONEY IF THEY KILL 1 MILLION PS3 THEY WILL MAKE 149 MILLION. I FEEL THEY SHOULD FIX THESE FOR FREE. WHAT WE HAVE HERE IS A FAILOR FOR THEM TO COMMUNICATE WITH THEIR CUSTOMERS AND MAYBE WE SHOULD LOOK INTO A LAWYER OR A LAW FIRM WHO WILL TAKE SONY ON WITH A CLASS ACTION LAWSUIT TO COMPENSATE US BY FIXING OUR PS3 FREE AND MAYBE MONEY FOR THE STRESS AND LOST OF TIME RIGHT. THEY DID IT TO MICROSOFT WHEN THEY SENT A BAD SOFTWARE OUT AND KILLED ALOT OF XBOXES 360 THEY FINNLY HAD TO CONFESS AND FIX THEM FREE. IS THEIR ANY GOOD LAWYER WHOM WANT TO MAKE A GOOD NAME FOR THEM SELF AND MAYBE SOME GOOD MONEY? PLS HELP US WE PAID TO MUCH FOR THESE PS3 FOR SONY TO DESTROY THEM AND RIP US OFF FOR MORE MONEY. THEY SOULD GO TO JAIL FOR ROBBERY.

    • By avatarHummer01 Mar 26, 2009

    • I have the same problem with this Sony PS3. This is the second issue I had since I bought this thing is Dec07. The first issue was when I opened the unit. Did not work, so I had to send it in. Then I I only played 2 games and watched 1 moive as I lacked a HDTV. All about 40hrs of total play on this unit. That is it. I have not abused this system and now it is out of warranty. I just send it in to have it repaired for $160. BULL!!!

    • By avatarGuest Mar 21, 2009

    • I tried to play resident evil 5 and it wasnt communicating that my uncle and i thought it was the game so we swithed it for a new copy and had the same problem thats when I found out it was to council which really F#*%in pi##ed me off.

    • By avatarluisad Mar 21, 2009

    • same problemo !

      playing the ps3 yesturday night and everything was fine today nothing works

      called ps4 they want $169 buck for s/h to fix the problem when there is the same problem for everyone

      this is a crock of ****

      any one can help

    • By avatarSpike_Boy13 Mar 20, 2009

    • when i want to play any of my games it does not want to read the disc so yea everything works good but not the game

    • By avatarGuest Mar 16, 2009

    • it is not reading games

    • By avatarGuest Mar 16, 2009

    • will not read disk asks like there is no disk in the console

    • By avatarm4rksp4rks Mar 13, 2009

    • Ps3 not reading disks just replaced lens played for ten minutes then froze and now will not read disk again

    • By avatartiny771365 Mar 11, 2009

    • I of course am having the same problem as everyone is. I thought the lens was dirty at first so I cleaned it and it worked after that. The problem is that I would have to stick the lens cleaner in first and then the PS3 game in order for it to work. I'm now to the point where that isn't working either. I called Sony and spoke to 2 different people because I do not feel we should have to pay $162 when there is an obvious problem with their systems. The declined to provide me with the numbers of calls they get about the same issue. I've already sent in a complaint to the national Better Business Bureau. I've also sent emails to Dateline NBC, Today Show and MSNBC in hopes that they would investigate this problem.



      Everyone please do the same thing!! If we get enough of us complaining to the BBB and these national TV stations, sooner or later they will do something about it. I'm not against paying to get it fixed, but I refuse to pay that much money!!

    • By avatarGuest Mar 10, 2009

    • CONSOLE DOSENT READ DISC OR ERROR IN STARTING PROCESS! HELP ME!

    • By avatarrkarcz01 Mar 10, 2009

    • i have the same problem, everything works on my ps3 from dvd's to cd's but when i put my games in all the sudden it doesnt acknowledge they are even in it.

    • By avatarcrzydp Mar 03, 2009

    • Same problem here. puchased october of 07 didnt open it till almost 3 months later. Was playing fallout when it froze kicked off then back on and hasnt read a disk since and i tried all kinds. sony cant find where i registerd the product and now since its going on 4 months outside the warranty they want $149 to fix it...sounds to me they know exactly whats wrong with it and thats how much it will cost them to fix there scew up. Sent a complaint to the better business bureu and so should anyone else. its the only way sony is going to sux it up and fix the problem. and i thought the xbox was a turd...

    • By avatarGuest Mar 03, 2009

    • mine if i put in a game it dosent show up on the scrren like there is spouse to be a disk right!. but it dosent work!!! :(

    • By avatarGuest Feb 24, 2009

    • My ps3 internet connection is wireless and is working well since last christmas but then over the weekend a message posted connection error and now i can't play online. I have'nt done anything to get me banned but when i try to connect i can't. I try to scan for a new signal and i would choose the 100 percent one but still no signal. Haven't gotten a new internet. Please help me

    • By avatargskriba Feb 24, 2009

    • my ps3 quit reading any game discs or movies any idea what is wrong the ps3 hardly gets used because of the wii in our house ,but love the blu ray

    • By avatarmun1mun Feb 23, 2009

    • I will try this tonight after work. My drive no longer acknowledges disc in the drive either. Its so weird one day it was fine and the next day the system has no clue there's a disc in it. no error message, nothing else odd happened just stopped! thanks. I HOPE THIS WORKS.

    • By avatardahlquistrob Feb 16, 2009

    • my 80 gb playstion3 was working fine then I starting playing cod4 and 1.5 hours later the there was know gun fire noeis ande all you could hear is helocopters and back rond noes then I turend it off and tryed again and it would not read bule ray dics and it read dvds and palysrion formate dics this is the second time this has haprnrd ans 1 year warewnty was up then I cleaned it out and then read the cod4 then I whold not read any dics at all

    • By avatarfroggerheel Feb 16, 2009

    • I was playing Madden 09 and game froze and then it just stopped reading any games or cds.

    • By avatarGuest Feb 15, 2009

    • I have the same problem. Updated software to V2.6 and viola....no games, no blueray and no dvd's play. SUCKS!

    • By avatartricky72 Feb 13, 2009

    • wont read any of my gaming discs,neither does it recognise a dvd when its inserted. Purchased in 2007 so warranty null and void

    • By avatarEAGLEXX Feb 13, 2009

    • i have the same problem ,the ps3 sttoped working and im getting the same answer from sony pat the $150 to get it fix,does anyone knows any other way to fix this units.or any other web-site that will offer a reasonable repair price..

      thanks for reading.

    • By avatartalambanking Feb 09, 2009

    • ps3 not reading games or bluray disc after updated to 2.6

    • By avatarGuest112284 Feb 07, 2009

    • I have the same problem the rest of you are having. I had bought the system a few days before Christmas in 2007 and last night it stopped working, conveniently now that the warranty is out of date. When I talked to Sony, the guy just kept telling me over and over that my warranty was expired, even when I told him that a lot of people seem to be having the same issue! They're ripping people off!

    • By avatarGuest Feb 04, 2009

    • I have the same problem. 20 days after my 1 year warranty expired and now they are saying I have to pay $149 to have it serviced. What a bunch of BS! Does anyone know how to fix this?

    • By avatarGuest Feb 03, 2009

    • This is my 2nd Ps3 the first one broke down Id say 7 months of playing, Now my 2nd one is having the same problems 6 months in not reading any type of disc. Huge F#$%%$$# dissapointment on sony my 3 month warranty is up and im thinking do I pay for the repairs only to pay the same ammount again in 6-7 months............

    • By avatarhard2handle Feb 02, 2009

    • Hey 2nd post on the prob. Forgot to add that I called sony, as well. They told me that they would let me send it back and that my warranty was still good and they would send me an e-mail with in 24hrs. Three days later it hadn't come, so I called sony again. This time they said that my warranty was void because of time and they would charge me for the repairs if I wanted them. That's BS! It's bad enogh I lose the info, and now they want to charge me?! If anone wants to go in on a lawsuitfordefective products I'm all in. They knew their products are defective and are still sending them out. Just look at this site, there are at least 50 of us on this site with the problem. Sony can go to hell if they think I'm getting a ps4. I just glad to know that I am not alone. Congrats to the one of you I saw that got a warranty extension. The rest of us arejust screwed I guess.

    • By avatarhard2handle Feb 02, 2009

    • my 80g ps3 is experiencing the same problem, and it's my 2nd ps3 too.

    • By avatarjimmystein Jan 30, 2009

    • I had the same thing happening - it wouldn't read any of my games. I tried talking to some people, but i ended up sending it to videogame911.com. They fixed it and I haven't had a prob since.

    • By avatarGuest Jan 30, 2009

    • I have (had) an 80 gb stop reading all disk 12 months and 18 days after i bought it, and sony will not stand behind it at all!!!!!!!!!!!! Only ever owned Sony products.....Time 4 a Switch!!

    • By avatarGuest Jan 30, 2009

    • IT WILL NOT READ ANY DISC THAT I PUT IN

    • By avatarcloud7 Jan 28, 2009

    • hey i got a 80gb, and after i was listening to music on it, after a day i try to play game and my system isnt reading any of the disc that i put in to it. it was just silent and the game didnt come on.

    • By avatarGuest Jan 28, 2009

    • ps3 80 gig wont read discs

    • By avataryomuman234 Jan 27, 2009

    • when we turn the ps3 on and put in the cd, the cd sign dosen't come up

    • By avatarGuest Jan 25, 2009

    • My PS3 does not read any disks of any kind and the only thing i can think of is its because of me playing it for 2 to 3 hours a day.

    • By avatarTexasports Jan 23, 2009

    • My system is reading DVDs but not any games!!! What is going on. I have tried reformatting the whole system, but that does not work. ****! What should I do?

    • By avatarwesleysteele Jan 14, 2009

    • again this is my 2nd 40gb playstation 3 and again the 2nd one is not reading the discs i bought the 1st one 6mths ago in argos and im far from happy

    • By avatarGuest Jan 14, 2009

    • its not reading the game dics

    • By avatartkletzok Jan 11, 2009

    • Will not read disc. works on my panasonic with hdmi cable but will not work on other tv's with either hdmi or av cables. no signal coming thru

    • By avatarbear311177 Jan 11, 2009

    • As soon as i try to load any disc the screen goes blank. then i can do nothing unless i turn the ps3 off.

    • By avatargill48 Jan 11, 2009

    • will not read any discs at all

    • By avatarfieznur81 Jan 09, 2009

    • now that you said it, after the update it became strange, the error appeared...
      is it the update?


    • By avatarGuest Jan 06, 2009

    • Had the same problem after updating the firmware to ver 2.53

    • By avatarfieznur81 Jan 05, 2009

    • i am having the same problem just bought it 2 weeks ago and now cannot read anything. By the way, mine is 80GB and bought it in Japan.... ****.. even explaining to the shopkeeper about trade in is difficult enough, now this?.......sigh...

    • By avatarGatorPoo Jan 03, 2009

    • I was playing call of duty 5, just finished a round and would not reload. Tryed reloding, shutting down, and even blew it out with caned air. Still does not work!! I NEED HELP!!

    • By avatarGuest Jan 02, 2009

    • some times my ps3 reads the disk and sometimes it wont wats goin on

    • By avatarbrighta010 Jan 02, 2009

    • i hace the same problem too...my baby sis took out my fifa08

      and now i am trying to put it bak it nd it wont even enter....normally the ps3

      should take it in automatically but i have to push mines in manually and

      it wont even read any disc...but if it isnt reading what should do is first have a USb and save any of your important games save or what so ever then go to settings and then system settings and then restore ps3..it should tell

      you that every will be deleted but since u had save it on the usb u could get the files anytime...but yea that should work..i am currently doing that to mines and it takes atleast 2 hours nd some mins..but most deffinately

      your ps3 should start working...if it doesn't call sony entertainment..then chose the repair ps3 nd u should have ur receipt..i dont have mine and if u dont u will have to pay 149 dollars for them 2 give u a new ps3 or refurbish your...... if u know of any other means for me fixing ma ps3 so the disc to go in..please let me know..lol

    • By avatarbexb Jan 01, 2009

    • Playing on Singstart-screen froze so turned it off and back on again and now won't read any discs at all! Had it nearly a year but never play on it really! Don't have a receipt as got as part of phone deal? Not sure what to do!!

    • By avatarlvbarman Jan 01, 2009

    • Mine would not work after playing COD 4. Is there a connection here? It worked fine until I stopped playing and went to play the next day. What am I supposed to do?

    • By avatarGuest Dec 31, 2008

    • stopped reading about july. now december and still havent fixed it, but it wa a year out of warranty when it happened anyway because mines a first generation PS3 bought on day of releas. it's a problem that wont fix it's self but it'll be expensive whatever i choose to do.

    • By avatarjay_b1973 Dec 31, 2008

    • ps3 ****'s the blu-ray ****'s in it and sony know it too!!!!!!!!!

    • By avatarGuest Dec 31, 2008

    • 1 day i was playing call of duty 4 i went to play on it the next day and it wont play any discs

    • By avatararjun_bahia Dec 31, 2008

    • I put my game in and it doesn't say the name of the game anywhere. When i was playing call of duty 4 modern warfare the connection went rubbish but still stayed into the game. When the game ended the screen just went blank so i turned my console off. I restarted my ps3 there i couldn't even see the game name anywhere.


    • By avatarGuest Dec 30, 2008

    • Mannnn, PS3 IS NOT READING DISKS AGAIN. Sometimes it reads disks and sometimes it doesnt. For some reason i just bought my resisitance 2 and it completly stopped reading it. WTFFFFFFF.



























    • By avatardc0x9 Dec 29, 2008

    • so,my brother got little big planet and prince of persia for christmas,and it worked fine for a pretty long time,up until about 2-3 days ago,now it wont read the discs

    • By avatarGuest Dec 25, 2008

    • I have the same problem. I don't think it's the ps3 at all. I think its the newest update that they released. ever since i updated, it's been freezing my games and now it won't read anymore.

    • By avatarchad131985 Dec 25, 2008

    • This is Chad from TheHappygeek.com. (I'm a web designer and local geek) My 40gb ps3 broke about 6 months after buying it. The laser stopped
      reading. So I searched the net for a repair facility other than sony as
      I knew they were overpriced, they’re responsible for a bad system, and
      the repair would take at least 2 weeks. I found a place called
      videogame911.com. They claim that they fix broken ps3s. I wanted to fix
      it and give it to a business partner of mine as a christmas present.
      Today is Christmas, he opened it up, and not only was the laser not
      fixed, but The $60 call of duty world at war game that I bought him is
      now stuck in the ps3. Now, the laser was broken before I sent it out,
      NOW THE DISK MOTOR IS BROKEN!!! So now I’m out $130 and my PS3 is
      broken even more ON CHRISTMAS. Remember my experience when choosing a
      repair facility. Happy HOLIDAYS!


    • By avatarShah111 Dec 25, 2008

    • I have just bought a brand new ps3 and it doesn't play any game.

      How does it works, you put the cd in and it plays automatically right?

      But I think than it is a fault in the console and i had to replace it.

    • By avatartomfayers Dec 23, 2008

    • exactly the same thing happend to me this morning. watched blood diamond last night - worked fine. play cod for and hour this morning then the sound went. now no games or dvds read at all. however i can still go on the internet and do all the other stuff. WTF sony?


    • By avatarBadger1889 Dec 23, 2008

    • I had exact same problem yesterday, playing FIFA09, sound went so i restarted it, seemed to work fine. Then I started playing COD4 and after a about 15 mins it just froze and now it won't read a single disc. Well p*ssed off!

    • By avatarkf5pv Dec 22, 2008

    • You Wont believe this!!! My 80 gb PS3 will not read any disc as of today. It is only 13 days out of warranty and never really used. I got 5 blue ray movies for free with the purchase and have only opened one. I opened the box and inspected and cleaned it but no change. after reading around on the web I see that this an issue. I suggest that everyone here in the states file a complaint with the BBB (Better Business Bureau) at www.bbb.org it is easy and I will be filng mine after this post. when I spoke to sony they acted like my problem was isolated to my case even after asking them about this specific problem. Shame on you sony. I will not buy anymore sony products unless I see this issue resolved.

    • By avatarGuest Dec 21, 2008

    • Today that s**t box froze when it automatically signed me out at the loading screen on Cod world at war and it will not read any discs. I tried putting a different disc in and it did not read that either. I think that im going to go and pick up the x box 360. That is what all my friends have. DO NOT EVER BUY THESE TINGS!!! The x box costs more when you add up game fees and live and all that other stuff but it is worth it in the end.



    • By avatarmartin-quinn Dec 20, 2008

    • i have the same problem it doesnt play the discs i returned it to argos and they wont let me have a refund they say i have to accept the reconditioned console i have writ a email to argos customer services i also brought 3 yrs breakdown cover on top but sony will only replace your consoles with reconditioned ones the first chance i get im going to argos and exchanging it for a xbox 360

    • By avatarstoneystone Dec 20, 2008

    • same thing, playing call of duty 4,,sound went out, then froze up. so i turned it off & now it wont play or read games

    • By avatarGuest Dec 19, 2008

    • ok i was playing s home u should take time to read mine as i was saying i was playing ps home and downloaded the namco arcade beta from the hong kong ps store and im in us purchased the ps3 in us i played the arcade no problem now when i go to play games it wont let me it lets me actually half the time and when it does it freezes contact me on my playstation network accound Tkost123 thank you

    • By avatarDamo1982 Dec 11, 2008

    • right. Called Sony 9th December.. will not pickup console until 22nd...Will not get another until mid January 2009... Extremely upset. very poor service. Oh and Sony said they have never heard of this problem?????? should have got an x box. No easy fix, call Sony and wait... Also met a guy on his third PS3 with the same problem..

    • By avatarGuest Dec 11, 2008

    • I JUST bought this PS3 and took it out of the box, it read the game, it told me to update. I updated the concsole, and now it won't even let me play the damn game.

    • By avatardinger1383 Dec 06, 2008

    • I have been given a number by argos in the uk. It is a number to Sony and they will run a diagnostics check over the phone first but if they can't help they will come and pick up the console and take it away for repair if it is still under guarantee.
      the number is 08705 998877.
      hope this helps some people.


    • By avatarseananderson Dec 06, 2008

    • ps3 will play recorded dvds but will not play games or blu ray

    • By avatarGuest Dec 06, 2008

    • not playing any disks

    • By avatarGuest Dec 05, 2008

    • no games working

    • By avatardinger1383 Dec 04, 2008

    • My PS3 is not reading any discs. It was working one minute then I changed discs and it wouldn't work.


    • By avatarDamo1982 Dec 04, 2008

    • SAME! playing call of duty 4 then nothing....no games, dvds, reads nothing. trying to find reciept now. SONY THIS IS NOT GOOD.

    • By avatarBiGuP Dec 01, 2008

    • Im going to shock everyone now...I HAVE THE SAME BA***RD PROBLEM!!!!!!! i was playing on my Fallout3 last night (30/11/08), first it froze, i switched the system off from the back cos the front button wasnt working, turned it back on, now it wont load up ANY games, ANY dvds and ANY music CD's. i use to get problems with my PSP, i had to replace it 3 TIMES in 1 year!!!! i dont have any problems with it anymore as i sold the lump of turd. - best thing i did. BUT...for a £500 high tech top of the range console to break down in less than 1 year is absolutley ridicilous!! SONY - get a grip man!! i have an Xbox 360 due to the PS3 being pushed back - NEVER had a problem with it!! EVER!!!!!!!!!! - i thought SONY and Microsoft were major rivals?!?!?! Sony's giving it to Microsoft on a plate if you ask me. My mum bought my PS3 in Italy about this time last year, iv asked for the receipt but she cant find it...GREAT!! And even if SONY did offer to replace this one with a new one, why the hell should i accept a reconditioned one after paying all of that cash?!? So you will have paid the full whack to get a second hand one!!! - Not interested pal.



      Bottom line... tomorrow morning im going to the papers, i also have an uncle that works for the local news...told him about it and told him that there are SHITLOADS of people with the same problem, he's agreed to put it on the news in hope that "we", the PS3 customers will get some sort of reply from Sony, and get some sort of way of fixing it without having to run around trying to prove that i had actually bought the console and maybe a little compensation for not even warning us of this problem.



      For all those in the North West of England, keep your eyes peeled on to the news for the next couple of nights as we may need some instances where this problem is happening to other people, even though this web page is more than enough!!!!!!



      Looking forward to the outcome!!

    • By avatarboxim Nov 30, 2008

    • funny the exact same s__t happend to me with little big planet, today. i bought my ps3 march 2007 so warrenty is up, im pissed off, i wont buy another sony product and im selling my stocks i have in sony if the dont fix this

    • By avatarduncand3000 Nov 29, 2008

    • Was on Call od Duty: World at War , game froze and ps3 would not turn off. I turned off ps3 by switch at the back and turned back on, disc was recognised,I started the game and message popped up stating ' The Start operation could not be done ' . Left the ps3 off overnight , thought it could have been temporary , next morning tried series of other discs and games but system was not even recognising there was a disc inside it.Everything still works fine on ps3 except discs do not read. Currently trying to find reciept then I am phoning SONY and explaining problem. Hopefully the problem gets solved for all of us. I'll message again soon. System is original 40GB ps3 bought last Christmas.

    • By avatarGuest Nov 27, 2008

    • was watching bluray movie when halfway thru it froze, i turned off ps3
      tried again it read it but wouldnt play. then i tried cod5, the ps3
      icon came up on the menu but stayed black and didnt play the game, now
      it wont read any discs. my 1 year warranty almost expired. i called
      sony and there sending me a box to send my ps3 in for repair, i dont
      have any other options.

    • By avatarGuest Nov 26, 2008

    • was watching bluray movie when halfway thru it froze, i turned off ps3 tried again it read it but wouldnt play. then i tried cod5, the ps3 icon came up on the menu but stayed black and didnt play the game, now it wont read any discs. my 1 year warranty almost expired. i called sony and there sending me a box to send my ps3 in for repair, i dont have any other options.

    • By avatarscottemayes Nov 26, 2008

    • HI my ps3 did the same thing runing good playing games nhl 09 all night then after the next morning no icon on screen the motor dos not spin disk

    • By avatarGuest Nov 26, 2008

    • I don't know what you all did but I opened my PS3 for what I thought was going to be a quick cleaning and just put this **** back together and get to playing games again.
      When my PS3 did break I try to send it in but I was going to be fined anyways because I didn't have a recite. So I did what anyone would and tried to fix it my self.
      Turns out the problem is the blue ray is broken(I thought this **** was state of the art technology) and now I'm stuck trying to find 149 dollars and plus tax to try and get this bull send in and fixed. I really hate it how badly this system actually cam out to be after I spent 600 dollars buying the 80g, I get nothing in return but paying the quarter of the price for a problem that seems to be all to often found.
      If anyone knows how to fix this problem with little or no money please post here or e-mail me at
      dusankukic@sbcglobal.net

      :D

    • By avatarGuest Nov 24, 2008

    • mine was working fine for a year and then i was plaing and it froze from then on it wouldnt read any discs what so ever.

    • By avatarmeatythemeat Nov 17, 2008

    • please help ps3 is not reading any games

    • By avatargsmyers Nov 17, 2008

    • my ps3 worked fine all day then i put a new game in and it stopped reading discs the startup screen is working but not reading discs what could it be

Solutions (49)

Best Solution

Hi everybody i had the same problem as everyone else here my ps3 stopped reading disks but i got a fix first i tried opening my ps3 and cleaned my laser it was clean but i cleaned it anyway no joy same old problem but now my warranty was VOID because i opened it then i read some of the comments by fellow members of fixya and now the is problem fixed. HOW? Easy i phoned sony told them what happened told them i had opened it he said that i shouldn't of BUT they will still fix it its the 5th on nov they're picking it up on the 13th and it should be here within 10 days free of charge plus what i forgot to mention my warranty was out of date but they said they are extending EVERYBODYS warranty to fix this problem plus when it returns it will have 3 month warrant so do as i do and phone sony
08705 99 88 77

my ps3 wont read any games whats wrong with it

i was just on Call of Duty 4 , i was shooting my gun and there was no sound at all then i turned my ps3 off and now it wont read the disk!!

I had the same problem twice with my playstation 3 and this is what I did I contacted the bbb and filled a complaint with them about sony.Then I paid the 150.00 for the second time to get it fixed again and then three months later I was contacted by sony and they gave me a check for 300.00 and also sent me a new playstation 3 the 80gb and told me if there was ever a problem with it they will fix it for free.If your having a problem with your ps3 not reading desk make sure you contact the bbb because paystation is trying to say that this doesn't happen alot and if your like me and looked online and I found thousands of people with this same problem so make sure you contact the bbb because the more complaints they get about this they will be forced to fix the problem like Xbox did.

i had this problem too. i found out that i was turning the ps3 off from the back.doing that crashes the hardrive making it not able to read the disk. call the PSN and ask for a new one. when u get the new one you should start turning the ps3 off by holding the ps button then hit "turn of the system". when the ps3 "beeps" and the blue and green light turns red, then turn it off from behind............the ps3 is just like a computer if u turn it off on the pc it will crash the hardrive. hopefully this should help.

  • By Author imageabcaBC Mar 21, 2009

PLEASE READ THIS BEFORE SENDING YOU PS3 FOR REPAIR

I had the same problem with my PS3 but found a simple solution.

With a game already inserted start by selecting a playable demo (I use PES 2009) then once it has started to load press the PS button and the disc icon should appear below quit game icon. Then simply select the disc icon and the game will play.

This has saved me a lot of money and I hope it works for you!

Daverlyp

If your PS3 is starting to freeze, lag or won't load any game that means the hard drive is dying but don't be alarm its very easy to fix and at the same time you would be able to upgrade it. here is what you do.

1. first you need to have a SATA hard drive ( If ever you have an old laptop and have that SATA Hard Drive it would work if not just get a new one)
2. backup all your PS3 files from your old Hard Drive but this is not necessary in order to replace a the Hard Drive just for your game save files and etc.
3.after the backup or if you decided not to back up your files unplug the PS3 and open the plastic cover at the bottom of your PS3 and you should see 3 screws. un-screw the 3 screws and slide the Hard drive casing to the right and pull it.
4.and finally unscrew the hard drive and place the new one in .
5. once you have the Hard drive out of the casing you can now placed the new hard drive in and screw it back and placed it in to your ps3
6. once you have the new Hard Drive in place you can now hook up your PS3 including all the video cables.
7. once you turn it on it will ask you to reformat your new Hard drive just click ok and full format and thats it. you can now play again and enjoy your upgraded PS3.. ITS SEEMS ALOT BUT IT WILL ONLY TAKE YOU 5 MINUTES TO REPLACE YOUR HARD DRIVE. THE LONG PART IS THE FORMATING BUT ONCE ITS DONE YOUR BACK IN BUSINESS. HOPE THIS HELPS THANKS.

the ps3 has the disk drive on the top where dust and smoke can get into it when you leave it in vertical postion so the best thin to do is to leave it in the flat horizontal position. Now to fix the reading problem I tend to switch the back power button not the front green power button when the ps3 is still on. If you do this right the controller lights should be flashing, after you turn it back on it should read the disk now or if not just try again remember its the power button on the back and only when the ps3 is still on. You could go to system settings and put restore your ps3 settings but this might lead to you data being deleted. This problem occur because you put the disk in too early or you played on the system too long the previous time and also due to dust and smoke the builds up in your console. You should cover it with a grocery bag if you have it on vertical or uses a fan in your room. this will prevent dust entry

i had this problem too. i found out that i was turning the ps3 off from the back.doing that crashes the hardrive making it not able to read the disk. call the PSN and ask for a new one. when u get the new one you should start turning the ps3 off by holding the ps button then hit "turn of the system". when the ps3 "beeps" and the blue and green light turns red, then turn it off from behind............the ps3 is just like a computer if u turn it off on the pc it will crash the hardrive. hopefully this should help.

  • By Author imagepolvorg Mar 21, 2009

Lots of people are having this problem for lots of different reasons. It is a problem with the disk drive. Call Sony Customer Support on 08705 99 88 77 (this is a UK number and always check here first for latest numbers: http://uk.playstation.com/contact-us/). Sony will want the serial number (on the back of the playstation under the bar code). In my case I called on a Friday morning and they have arranged a replacement system for the Monday between 8am - 6pm.

I'm sure Sony has similar arrangements in all other regions.

Good luck!

How do you save your game data before you transfer it to your USB Flash Drive so you can restore your PS3 defaults?

    • By avatarPS3FAN18 Dec 13, 2009

    • How do you save your game data before you set your PS3 settings back to default?

my ps3 says cant start .connot find hard drive

Hey everyone. I of course had the same problem where my PS3 did not read disks anymore....WHAT A STUPID PROBLEM, HUH!! I HAVE THE SOLUTION THOUGH! You will need a USB Flash Drive so you can save any data that you want from the Hard Drive. First, go into your saved material and copy anything that you will want to the Flash Drive. If You have Multiple Users that played the game and have multiple saved characters for example like I have for "Sacred 2" you will need to transfer one to a made folder on your computer before you save the other one because even though you are saving different characters and games entirely, it is called the same thing and thus will only override the last save. Once you have everything saved you need to go into "Restore PS3 System" in the System Options menu and resore it. Crappy part is that this will take around 2 hours....lame I know but it's worth it. Once it restores, plug the USB Flash Drive back in and copy the saved material back onto the PS3. Remember if you have multiple saved things from one game you might have had to put them on your computer and so you need to delete the save on the Flash Drive that you put back on the PS3 (example: one character for "Sacred 2") and then hop on your computer where you put the other save and transfer if back to your Flash Drive. Then plug it back onto the PS3 and copy that data. (example: the 2nd character for Sacred 2") Once I did this my PS3 has worked great! It reads games, movies, music, you name it. I hope this helps you guys because no one should have togo through this mess when shelling out big bucks for this kind of stuff! Let me know if you have questions as I will be monitoring this post to see what people think.

Stew, try resetting your ps3 to default, it works. Regards Val

    • By avatarVal Penman Feb 21, 2009

    • My son had the same problem all of a sudden it stopped loading the games and because I couldn't find the receipt when I contacted Sony they said it would cost £180 to get it fixed but I HAVE THE SOLUTION> Set your box back to default. Wipe out everything as though you had just bought it from the shop. It works. We tried it by fluke and my son is playing as I type;

    • By avatarVal Penman Feb 21, 2009

    • My son had the same problem, the ps3 all of a sudden stopped reading disks, when we contacted sony, because I couldn't find my receipt, console was only 3 months old, I was told it would cost £180 to get it fixed. BUT I HAVE THE SOLUTION> Really I do, set you console to default. Wipe out the memory as though you had bought it from the shop new. It works, we tried it as a complete fluke and my son is back paying games as before, Seriously, what have you got to lose, it works, Good luck, Regards, Val

Hi guys, had exactly the same problem as every1 on here, if u live in the UK phone 08705 99 88 77 and explain then problem , its the sony customer support line, they dont need a reciept and they will collect your playstation from the desired address, repair or replace depending on the size of the problem and return within 10-21 days. They do advise to backup all save games and any other files on there you want to keep just incase they replace. DO NOT OPEN CONSOLE AS THIS IS A VOID OF WARRANTY and they may not repair . ---- Thanks.

how do i get my ps3 to start reading the discs again

With my PS3 on it's way home back to Sony for the disk reading error, I'm left wondering how long the whole process will take and how often I'll have to continue to send it back. So I hunted down a refurbished xbox360 with a 60 day warranty. I figure if I'm going to be continually sending systems in through the mail, I might as well have a backup and hopefully they'll never die at the same time.

    • By avatarfirefly22 Sep 26, 2008

    • I got back the PS3 with the $160 charge for the repair. Coincidentally it arrived the same day as the xbox I just purchased. I guess the point it that Sony is actually very quick with the whole process. They provide tracking from their site, UPS tracking both to and from their facility, and UPS was much more thorough with updating their tracking info and actually calling me to tell me it would be here the next day. Overall turnaround time was only about 2.5 weeks. I think it was like 5 mail days to ship it from southern cali to texas, 3 days for diagnosis and repair, and 5 mail days to come back, plus the weekends in between. I put my old hard drive back in, had to do a system update, and had to reestablish my login, but after that, everything worked great and my old COD4 account was back just as it was except strangely my customized class names were blank. The Xbox360 on the other hand required me to figure out how to synch the controller to the system, has no way to charge the controller (premium version), and no direct hdmi input (again premium version), and of course you have to pay extra to play online with the xbox360. So, we've so far learned the xbox360 is initially cheaper, but is barely functional with additional investments and is significantly less stable as a system. The solution to this thread: Keep your system well ventilated and treat it kindly because it is pretty unstable and will most likely eventually fail and need new hardware for about $160 if out of warranty.




    • By avatarfirefly22 Jan 21, 2009

    • If your ps3 fails in the first year, you can get it fixed for free. It takes about five weeks or whatever I reported here earlier. I haven't had any problems since I got my system back from repair about 5 or 6 months ago.

      As for the ps3 working on one tv with hdmi, but not on another with either cable, that makes no sense.
      I can tell you that if you go from hdmi back to non-hdmi, you have to hold down the on/off button to make your system reset in order to get the signal back. Going from non-hdmi to hdmi, the system is smart enough to ask you if you want to change modes automatically.

      I think these systems do have drive issues, but so far it has only happened to mine once out of like 4 or 5 years that I and the guy I bought it off of have had it.




mines just died after two months of intensive playing,same problem as you guys,i was playing call of duty 4 when it froze,i tried,reseting the console but nothing,i could play dvd and cd but no ps3 games,and yes i called sony and it still under their 1 year warranty,if i send it in with the recipt,it would be free of charge,if not,theres a 169.00 dollar fee,i know it kinda sucks spending more money on a system thats allready expensive,but i guess it beats spending another 500 bucks for another one,but if it comes down to it i will,i dont know about you guys but i cant live without my ps3

omg same problem has happened 2 me yesterday.
i bought call of duty 4 yesterday morning got home and went on it after a few hours the sound went, so i quit the game but the screen went black, i turn of the console and restarted... know its not reading any games.
so i'm going to get a new ps3 and burn call of duty 4.

mine just went aswell,not showing or reading any discs allthough i havent been using call of duty so i wouldnt blame that game for the problem, who can say why the drive should be such poor quality for so many people to be having the same problem.
i called sony this morning though and they said they'l have a new one sent to my doorstep tommorow which is pretty good customer service i'd say.

Try this link . . . www.sony.com/playstation3

To find your best solution.

7

  • By Author imagepsthree Aug 04, 2009

ps3 consoles have been designed to only work with genuine ps3 games and blu-ray discs

Call Sony Customer Support on 08705 99 88 77 they fixed mine for free even when my warrenty was over because its such a common fault and gave me 3 months free warrenty on top incase of any other problems .

Hi guys, I had the same problem and they have exchanged my PS3. Now I dont use PS3 to see regular DVD s. Just using it for Blue ray movies and games. Looks like its working without a problem for now.

Does anyone had the same problem use regular dvds and blue ray together?

Burc

    • By avataruygurmen Sep 15, 2008

    • Hi guys, I had the same problem and they have exchanged my PS3. Now I dont use PS3 to see regular DVD s. Just using it for Blue ray movies and games. Looks like its working without a problem for now.

      Does anyone had the same problem use regular dvds and blue ray together?

      Burc

I had to take back my first sytem out of the box it did this. I have had my new system since Nov 07 and now it is doing the exact same thing as everyone else on this page! I guess the solution is to contact them and prove you bought it and hope they send a new one what did you guys do about your memory files??????

Hi.

I already posted my account of the same problem, so this is one of the resolution.

I took the PS3 to the shop I bought it from. The guy said that he'll check it and get back to me in a few days and that it might cost me, seeing as to how the warranty of 1month he had given me only covered the motherboard. When I went back to him he said that it's the lens(or perhaps the blu-ray diode as others have said, but from what I remember, he told me it was the lens).. and replacing it would cost me 15KD which is around 30 pounds sterling, and around $56 at the current exchange rates... that's after discount apparently... I asked about the guarantee he'd give me, he said 2 weeks... I asked him about what happens if it should fail after the 2 weeks, he said that would be impossible..

Anyways... it's working fine and smoothly now, no problems so.. far...

  • By Author image1Laith Jun 19, 2008

Had my ps3 3 weeks wont read any discs, called sony on monday will be bringing me a new one on wednesday lets hope its the only one i have, my friend has had 3 from them now all the same fault, not reading discs.

  • By Author imageGuest May 20, 2008

uk based owner Christamas present failed 'disk read error' after 2 weeks have returned to Asda's for full refund. Shame but now unsure wether to buy another one at this time only to have same fault......is it a batch from a certain origin ie. asia or europe bloggs seem to suggest ramdom pattern from all over. add your general location and where you bought might be a pattern.

Nope circut city is only a 14 day return policy. lol Looks like your getting another ps3. My sons laser crashed on his yesterday he has played it 2 weeks (he was playing call of duty 4). To the person asking about how to contact sony. Go to Sony.com and com and somewhere will say support and contact us. The number will be there. There is no fixing it and if its under 90 days its a new replacement. If its over 90 its a refurb. So better hurry. They will send you a new box w/ prepaid shipping and you send it back ups (tracking) Then your new one will come. Sucks you have to wait for it but hey at least they are sending out new ones no questions asked.. hope this helps...

  • By Author imageGuest Jan 14, 2008

BluRay Diode dead , solution warrenty to sony or send it in for service

  • By Author imageTech_PC Dec 09, 2007

    • By avatarTech_PC Dec 10, 2007

    • ie laser is dead

OMG... My ps3 stopped reading disc. It's a 1st gen console, 80 gig that I purchased back in 2007. I tried almost eveything. What should I do now?
Please help, alegend231@yahoo.com

i had similar problem and i just fixed this with the help of ps3 repair guide. It was the cable that went from my bluray drive to the console that was being pushed. I removed the cable and reseated the cable (be damned careful if you try this DO NOT ATTEMPT TO REPAIR WITHOUT THE PHOTO ILLUSTRATED GUIDE.. You have to lift a plastic flange and slide the cable out. I broke this flange and figured out that it holds the cable through compression and wedged it back on. So try not to break yours

  • By Author imagejbbell Sep 07, 2010

Here are a few things you might like to try to get your games working again:

  • If you notice that it is say one or two particular games that don't work, then you may have a dirty or scratched game disk. Use a microfiber cloth dipped in lukewarm water with a little bit of dishwashing detergent, clean the disk, then leave it to dry.
  • Sometimes you may experience a dirty laser lens; clean it using a cotton bud dipped in rubbing alcohol.
  • More often than not it is actually a problem with your Blu-Ray drive that is causing your PS3 not to read games properly. You may have to replace the laser lens in your drive in order to get the drive working again correctly. Visit the following link to see a video about how to test your Blu-Ray drive to see if it's working, as well as how you can fix your drive in the event of it being broken, with an easy PS3 not reading games fix.

HAS ANYONE TRIED OTHER DISC'S LIKE A DIVX MOVIE OR DVD. IF IT READS THESE ITS NOT THE BLUE RAY DRIVE IN THE PS3 ITS A MEMORY ISSUE CORRUPTION. IF SYSTEM NOT SHUT DOWN PROPERLY AS IF JSUT FLIPS SWITCH IN BACK OR JUST UNPLUGS OR EVEN UPDATES NOT FINISHING CA CAUSES UPDATE.. COMPUTER SCIENCE DORK.. SO ANYWAYS MY BROTHER HAS A 40 GB JUST DID A FULL SYSTEM FORMAT AND SYSTEM RESTORE FIXED THIS ISSUE FOR NOW.. TRY THIS BEFORE SENDING TO SONY!

my PS3 80g won't load or read the games

your disk is scratched it happens all the time it happend like 20 times with my cod4 but i am still 10prestige level 55 the highest hope this helped you

There is a FixYa Tip dealing with this issue at this link.

This gives a full breakdown on the causes of the problem and possible solutions.

Thanks for using FixYa.

I had my playstation 3 console in march 2008 it is a 40gb version and then in december after one night of playing gta iv the next day when i turned it on it owuld not load up the discs so i phoned sony and they DO NOT SEND OUT NEW PS3 CONSOLES they send out reconditioned consoles which are about the same age as your ps3 console i have now had my ps3 refurbished console for 36 days and no problems at the moment so if it dies again on me then i will be leaving sony and going to microsoft

I just posted this on the have the same problem page - my solution is easy. I had the same issue, wouldn't read any games. I ended up sending it to www.videogame911.com and they fixed it no prob. Haven't had an issue since.

Had the same problem after updating to firmware 2.60 and playing Call of Duty World at War was very close to sending it to Sony with their $150 service fee (not covered anymore by warranty) So I had to tinker a little first I removed the 80GB hard drive and placed it in my laptop as a secondary disk drive went under disk management (running VISTA) and turned it on line then long formatted it using NTFS. FYI the PS3 can't use NTFS so after the format I removed the NTFS partition and left the drive in the RAW format and placed it back in the PS3 again. conduct a hard reboot by holding the Power Button down for 10 seconds (til it beeped and powered down again) turned it back on and I back to playing COD again

Side note I have 2 PS3's and after firmware update 2.60 and playing COD WAW they both died as I write this I am formatting the HDD for the 2nd PS3 on my laptop. If it works again I will try to install a 340GB hard drive in one of them

  • By Author imagestuiegg Jan 27, 2009

my ps2 did tht so i tore it apart and found out that the plastic circle thing was stuck and wasent holding the disk aging the spinner it had nothing to do with the laser

go to gamesal two games freeadditiontop and replace the system with a new one for free and youll get and

  • By Author imagetawanab Dec 06, 2008

put in a lazer lens cleaner the same prblem happended to me but when i put my lazer lens cleaner in the playstation t read the game

OK this isn't a guaranteed fix by any means, and my lack of hardware safety paid off, but I wanted to give my account as to what happened to me tonight (11/6/2008). I have had the same problem as everyone else (i.e. system stopped reading disks with the little swirl in the upper right corner with no game load) - full access to my downloads just no disk reads. anyways, I called Sony and they gave me the whole line of sending it in with receipt proof of purchase date. Well, my wife purchased it in cash for xmas in 2007 and I have no way of finding the receipt (no credit card or debit card history to track it at Walmart). I decided to browse through every posting I could find to try to locate a simple solution, but they all seem to say i am screwed. I figured if i was this far up the creek with my newly formed 'paperweight' of a system I would try some risky things out. I figured I had a dust problem (mowed my lawn with the windows open - dirt ***** outside my media room - this summer and I recall the whole room being full of S#$% when I was done, so i could only assume my noobness led to a system full of dust). Tonight I blew into the cd bay (no dust can all manual) and used a Q-Tip and just moved it around the inside (risky I am sure so don't do this unless you are sure you want to take the full risk; I am not a hardware safety guru by any means- i would only suggest don't just jam the q-tip in violently - be gentle). No real dust appeared, but I figured what the heck, it is broken anyhow at this point. At this point I shut system off completely from the back. I turned the whole PS3 on it's side (standing vertically) and restarted it. I inserted Star Wars TFU and as honest as I can possibly be on a forum...it is workign again!??!?!?!?! I am true when I say it has been a whole week now since it stopped reading disks, calls into SONY, hours reading through forums at night, and close to either dropping $150 to SONY or just going out to buy a new system for $400, but the risk I took of sticking a q-tip in, blowing into the cd bay (old school NES trick) and turning the system verticle with a full shut down and restart worked. I am not saying this is the end all solution but I wanted to share with everyone that it worked for me...maybe it will work for you...even just one person. REMEMBER this is a complete idiot risk I took and it could have turned my PS3 into a completely destroyed piece of hardware, so again do not try this unless you are sure you can cope with an entire loss if if doesn't go your way. I just figured trying a very manual and simple process of risky cleaning with success may save a few of you a few hundred dollars. I mean if you send you PS3 to SONY and they charge you $ to blow dust out - that is like an electrician charging you a high cost hourly rate just to twist a light bulb on a socket you thought was defective because the bulb was loose. Ok enough of my rant...good luck to you all and I hope this helps anyone.

  • By Author imageGuest Nov 07, 2008

Just bought battlefield Bad Company now ps3 keeps chashing on all games

  • By Author imageGuest Sep 17, 2008

My Blueray drive failed while playing Battlefield Bad Company seems to be common with the 40GB version even though i had just upgradded hdd to 250Gb sony sending replacment but couldnot do this for 1 wk

  • By Author imageGuest Jul 05, 2008

i bout a ps3 in England when i was for my hollyday, an now i just come back home (Faroe Island) and its far away from England. So when i turnd the ps3 on for the first time, i discoverd that the disk rider dosent work. i can't play games, musik, dvd or blue ray. i can't go back to the store in England, but i have a warenty. what can i do... PLZ help me!!!

  • By Author imageGuest May 13, 2008

mad smacks

  • By Author imageGuest Feb 16, 2008

essexbob
returned to uk asda for full refund after disk error suggest you return to store and request full refund if less than 28days Sony are very helpfull have just had psp replaced by courier, phone call to help desk give serial number etc. 3 days later exchanged on doorstep.
I have now bought new ps3 from 'game' but have taken total of 3years warranty 1+2 apprx £40 accidental and faults not gonna take any chances.

  • By Author imageGuest Feb 08, 2008

Suggested Solution (3)

Your blue ray lens needs either cleaning or replacing, maxwell as brought out a blueray lens cleaner disc recommended for even ps3 consoles. If that doesn't work though you have to send it to sony or approved sony repairs centres. Search on google for ps3 repair centres near your area.

  • by Author image cook880 Over a year ago

Source: The Playstation 3 will not read any discs.

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yeah you can by getting an external HDD. transfer the files from the 40GB to the external HDD and then plug it into the 80GB. and then just copy all the files from the external HDD to the 80GB PS3.

(yeah takes time but its the only solution since they don't allow the consoles to connect together.)

  • by Author image LP640 Over a year ago

Source: can i transfer files from my 40gb ps3 to a 80gb ps3?

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It has to be the laser or the drive itself. We are listed on this site for repairs. If intersted email us for an estimate. xbox360fixer@verizon.net

Thanks

  • by Author image VIDEOGAME REPAIR SERVICE Over a year ago

Source: ps3 not reading

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